PNC Financial Services Group

  www.pnc.com
  www.pnc.com
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PNC Financial Services Group Reviews

Updated September 17, 2014
Updated September 17, 2014
1,104 Reviews
3.2
1,104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
272 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

329 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Continued transformation & stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Chicago, IL
    Current Employee - Human Resources in Chicago, IL

    I have been working at PNC Financial Services Group full-time for more than 5 years

    Pros

    Work life balance; customer focused. Company has committed to protecting both it's customers and employees by minimizing risk. Has begun to seriously invest in technology to improve processes. Excellent internal employee training & development programs for mid to high grade manager roles.

    Cons

    No focus on development & movement to management level positions for individual contributors who are in lower pay grades. Current compensation structure makes it difficult to retain top talent, especially for the emerging talent bases.

    Advice to ManagementAdvice

    Re-evaluate compensation philosophy, as your providing excellent training to your top talent only to loose them to other competitors/industries for a better compensation package.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good team environemnt...!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Systems Analyst  in  Cleveland, OH
    Former Employee - Senior Business Systems Analyst in Cleveland, OH

    I worked at PNC Financial Services Group full-time for more than a year

    Pros

    - Oppurtunity to learn more.
    - Best team that I have worked.

    Cons

    - Project Management
    - Work Load

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Coordinator  in  Miamisburg, OH
    Current Employee - Administrative Coordinator in Miamisburg, OH

    I have been working at PNC Financial Services Group full-time for more than 10 years

    Pros

    Benefits pretty good, strong community involvement.

    Cons

    A 2% increase for an exceeds expectations review is discouraging at best. Sad to say they don't pay their employees what they are worth. Work life balance could be better depending on what department you are in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Awesome company to work for. Good pay, pension, 401(k) and health benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Consultant
    Former Employee - Banking Consultant

    I worked at PNC Financial Services Group full-time for more than 8 years

    Pros

    Career growth. Base salary plus quarterly bonus based on sales. Fun environment and the training program is great.

    Cons

    Regional Manager not very supportive and unqualified to handle workload. It caused a lot of problems to trickle down to branch level.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    It is a ever change place of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Card Consultant  in  Kalamazoo, MI
    Current Employee - Credit Card Consultant in Kalamazoo, MI

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Time-off is great in the call center we have flex time where you can take time off without question and do things that you need to do. Vacation is wonderful and benefits are great except we no longer have PPO with the deductible. You get quarterly bonuses and that is based off your performance such as call time, adherence to schedule, quality call listening, and lastly customer survey ratings, and sales consultants get revenue credits. Promotions are competitive and you have to apply for them. You have plenty opportunity to move from one department to the next. Also the atmoshpere is friendly.

    Cons

    It is stressful as things are constantly changing to reflect federal and state regulations and also market needs. Some customer have a sense of entitlement about the banking relationship they have with PNC. The Leaderships varies based off who team you are on so switching teams means you can go from a boss with relaxed standards to someone who goes by the book 100%. Dress code sucks as I love my jogging pants and SIT FOR 8 hours. Also the CEO is a dumb he rarely answers the question that people ask during the call center meetings that happen about every 6 months.

    Advice to ManagementAdvice

    More compenstation would be nice

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    The job is laid-back and a lot of freedom is given for an individual's work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst

    I have been working at PNC Financial Services Group as an intern for less than a year

    Pros

    There is a good work-life balance. The job provides flexibility. A lot of free reign on what to do with projects is given, though it can be interpreted as "lack of guidance/direction" depending on the person.

    Cons

    Perhaps some more development could be offered. The compensation is acceptable. Perhaps more responsibility and additional projects can be given to further challenge an individual.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Wish I had started on this track years ago!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Decatur, IL
    Current Employee - Bank Teller in Decatur, IL

    I have been working at PNC Financial Services Group part-time for less than a year

    Pros

    Work-life balance, nice helpful friendly coworkers who are not gossips, branch manager that is fair and cares about work ethics.

    Cons

    Not any that are solo horrible to mention

    Advice to ManagementAdvice

    Bring up more worthy and professional minorities and women up in the ranks of senior management. Don't be afraid to promote from within!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 12 people found this helpful  

    Everyone needs to read this

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at PNC Financial Services Group part-time

    Pros

    Great co-workers. The branch I work at is very casual, and that's why a lot of our clients love us. Steady part-time hours and decent starting pay (for someone who has had no prior experience in banking). No such thing as a night shift.

    Cons

    This part is what everyone needs to read. Pnc bank is starting to turn into Bank of America, wells fargo, and chase bank. They implemented high referral goals, and they're putting tons of pressure on branch managers to ensure their staff meet those goals. So what does that mean? It means we have to hound almost every client about some product that they don't need in order for us to get referrals. If you're about to start working at PNC, then I hope you're a good salesman. Also, if you're a full-time college student (like me), then have fun trying to learn about every PNC product along with doing your massive amounts of schoolwork and studying. Another thing you will have to worry about (as a college student) is studying for the 2 exams you have coming up for class and meeting your sales quota for PNC.
    Here's everything in a nutshell: If you want to become a salesman, this job is the right job for you. However, If you don't want to become a salesman......

    ....then good luck.

    Advice to ManagementAdvice

    For the love of Zeus, stop trying to be like Bank of America. We're the 5th largest bank in the United States, and if you all cared about the clients and not about shareholders and money, then your employees would be happier.

    Disapproves of CEO
  10. 1 person found this helpful  

    Commercial Loan administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Loan Administrator  in  Pittsburgh, PA
    Current Employee - Commercial Loan Administrator in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Very good working atmosphere, Growth oppurtunities with in PNC. Supervisors are willing to help in you move to the next level.

    Cons

    Very low yearly raises. Depeneding on your department it may be difficut to move up to next position

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good Learning Opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time

    Pros

    Opportunity to learn new technologies, pay, and being made to feel you are part of the company.

    Cons

    Technology is dated and infrastructure is lacking. Progress is being made, but there is ways to go. In technology the direction to move into management is targeted towards moving into a Project Manager role before being able to move into a management role.

    Advice to ManagementAdvice

    Listen to the employees and support them. A lot of change is in process in how technology is being driven.

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