PNC Financial Services Group

www.pnc.com

PNC Financial Services Group Reviews

Updated January 31, 2015
Updated January 31, 2015
1,314 Reviews
3.1
1,314 Reviews
Rating Trends

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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
365 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant in Wanaque, NJ
    Current Employee - Financial Sales Consultant in Wanaque, NJ

    I have been working at PNC Financial Services Group full-time (more than a year)

    Pros

    Love the people in this company! Management is always pushing me to go further in my career.

    Cons

    In-Store hours are a little strange...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Saint Louis, MO
    Former Employee - Customer Service Representative in Saint Louis, MO

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    PNC is a wonderful company. It has an opportunity for growth, and works with its employees to help them grow. The pay is competitive and there are good benefits. Each branch is a little different, but overall every branch works to give each customer a great experience.

    Cons

    I didn't experience many challenges working there. It was a great place to work. I loved my job and my branch worked well together.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company, goal oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Exciting to be part of a team that was looking to grow within the community. Able to build the business as you see it should be built

    Cons

    none. They should continue to grow the company as they have identifying key locations that there is a need for true old school banking relationships

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    I have had a great experience at PNC and am sad to be leaving the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Procurement Processor/Setup in Downers Grove, IL
    Current Employee - Document Procurement Processor/Setup in Downers Grove, IL

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    I started in 2009 and since then I've gone from my starting position to one that was created then back to my original position. I like working here because the salaries are competitive, the benefits are good and I love the people I work with as well as my boss. They have a 401K match, pension and various other great benefits. To be fair I am in an introductory position with no incentives which takes the pressure off, even though I still have to hit a quota. I work at the Downers Grove, IL location.

    Cons

    I am being let go from the company effective in September because the position that I was in was "eliminated" which I am still mad about. They promised that it would be a great career path to processing, then a year later, they got rid of it and the duties of the position were absorbed into another one. Other than that, like a lot of the other reviews on here, the most you can get as a salary increase with moving to another position is 10%. Other than that, I don't have any cons as this is the best company I have ever worked for. I am trying to find other employment right now before my severance date in September. They also have a very generous severance package which helps out a lot.

    Advice to ManagementAdvice

    Don't offer a position that is going to be a gateway to another position then take it away. This has thrown my whole career out of whack and with it being such a tough time in the mortgage industry right now, I might not even be able to get another job in the industry. Salary increases should be higher especially when going from one department to another.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Supervisor in Mobile, AL
    Current Employee - Teller Supervisor in Mobile, AL

    I have been working at PNC Financial Services Group full-time (less than a year)

    Pros

    Love the company and the employees are very warm and welcoming.

    Cons

    Some policies vary between markets and can get a little confusing.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    CSA, Great Rewards, Low Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA/Switcher in Clarksville, IN
    Former Employee - CSA/Switcher in Clarksville, IN

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    Considering the push in sales in banking, PNC makes you feel as if you should only match products with what customers actually need, and that's something you can feel good about. Referrals are necessary, of course, but the incentive is awesome. I left for family. If not for that, there was great potential to advance. The KY/IN market has an exceptional team.

    Cons

    None of us particularly liked lobby engagement, which was policed by regionals. However, it really did make a difference when practiced properly- for safety and customer needs.

    Advice to ManagementAdvice

    The old workplace banking (pre-fall 2013 changes) was a great program, though maybe not practical for business with the old model, but sometimes offering the customer a great product trumps business sense in the long run. I saw a drop in my ability to sell premium products after the products changed.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Overall, corporate training program is definitely top-notch. Company is taking measures to improve working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Auditor in Philadelphia, PA
    Current Employee - Internal Auditor in Philadelphia, PA

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Training was definitely a great positive along with exposure to various aspects of bank/corporate structure. Company believes in a work-life balance for its employees.

    Cons

    Difficulty to move on to other positions. There are limited opportunities if management is not in support of what you want to do.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    PNC is a great and growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Columbus, OH
    Current Employee - Customer Service Associate in Columbus, OH

    I have been working at PNC Financial Services Group full-time (less than a year)

    Pros

    Instead of pushing products to customer they want you to build a relationship with them and figure out there needs/wants.

    Cons

    The balance of work life and home life is hard to do.

    Advice to ManagementAdvice

    Be careful what you pray for.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A bank where the value of the service exceeds the price keeping the consumer happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    The people and the enviornment make for a productive yet still stimulating daily experience

    Cons

    There never seems to be enough time in the day...............

    Advice to ManagementAdvice

    Keep listening to all input then make informed decisions

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time (more than 5 years)

    Pros

    Career Advancement is available and encouraged.

    Cons

    Flexibility with work hours could be more flexible.

    Advice to ManagementAdvice

    More telecommute job availability.

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