PSAV Reviews

Updated March 13, 2015
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55 Reviews
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PSAV CEO Mike McIlwain
Mike McIlwain
10 Ratings

55 Employee Reviews

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  1. Very large corporate structure with focus on operations and complete disregard of financial/accounting support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at PSAV

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can't think of any Pros.

    Cons

    If you're looking for a place with good work/life balance, PSAV is not it. After PE change, management does not encourage employee growth. Most pre-PE employees have sense of entitlement and completely disregard their own responsibilities, trying to push them on others. Newer employees are taken for granted and get burned out quickly.

  2. Helpful (2)

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Technology Specialist in Miami, FL
    Current Employee - Event Technology Specialist in Miami, FL

    I have been working at PSAV part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you want money then this is the place to be from January to May. After that they no longer need your help in the summer and then it is normal hours around September.

    Cons

    This company lacks so many things. It is the biggest AV company in the world as far as supplying hotels however there is no substance or infrastructure for this company. Each director you work with does things completely different. It is all about who you know to be honest. The company is too cheap to pay employees once summer starts and you will be out of a job for months. Also, there is not much training involved here. Directors and other workers don't want to teach you anything because they feel you will learn the trade and start taking hours and business away from them. For a big company like this you would think it would be more structured as opposed to unorganized being the norm.

    Advice to Management

    Management is different from hotel-to-hotel. This is why this company lacks consistency. SOP is just something they have just to say they have it. No one follows the rules unless something goes wrong then they judge based off of SOP. The pecking order goes as follows You>Director>HR>Hotel staff. In other words if the hotel your working at doesn't like you , they will have you booted immediately.

  3. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at PSAV full-time (more than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great opportunities to learn. Especially if you want some training before entering your local union.
    Nice people.
    Great if you would like to learn more about AV.

    Cons

    Pay sucks.
    Benefits suck.
    Work is under appreciated. Long crazy hours with unhappy people who wish they were doing something else.

    Advice to Management

    Pay people a living wage! Stop giving in to Goldman Sachs.

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  5. Helpful (1)

    Was a good job when I actually got hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AV Technician
    Current Employee - AV Technician

    I have been working at PSAV part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Wage is ok. Got to eat for free at the hotel. Got to sit around a lot and do a whole lot of nothing

    Cons

    Applied for a full time position but ended up in part time. Haven't been to work in almost 5 months. Went to look online and they were hiring 3 more audio video techs for some reason I don't know why I get notified asking when I can work and never get put on the schedule.

    Advice to Management

    Have never been trained just get called in to babysit equipment. Heard there is room for advancement in the company, and applied for a higher up position and never heard anything back. Probably going to quit soon but haven't gotten around to doing that. I just keep telling them I can't work. Seems easier that way.

  6. Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Technology Specialist III
    Former Employee - Event Technology Specialist III

    I worked at PSAV full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Steady paycheck -when busy. Free food at hotel.

    Cons

    They'll pigeon hole you to one skill.

    Advice to Management

    more training.

  7. Helpful (2)

    A low paying job for jobless techs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PSAV part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Culture isn't bad. People are mostly friendly. A lot of former audio, video, or road techs. Co-mingle with the office/hotel as well.

    Cons

    A lot of work for very little pay. Not a fan of the uniforms. Bad management. Disgruntled employees. Very corporate.

    Advice to Management

    Pay your people better. Learn to manage the shows and talent better.

  8. Helpful (2)

    Change is constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at PSAV

    No opinion of CEO
    No opinion of CEO

    Pros

    You will always have something to do. The company is run like each division is its own company so there is always projects and efforts going on.

    Cons

    There is no consistency and change is always happening. The environment is very fast with people who don't know what they want but they just want it done. No leadership at the top and no communication between divisions. This is not to mention that I have had more bosses at PSAV than in my whole 15+ year career.

  9. Helpful (3)

    Poor equipment, indifferent managers, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - AV Technician - Freelance in San Francisco, CA
    Current Contractor - AV Technician - Freelance in San Francisco, CA

    I have been working at PSAV as a contractor (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They seem to have a lot of work available.

    Cons

    For a company aquired for a billion dollars by Goldman Sacks (as they were rumored to have done) they sure have a lot of crappy gear. The equipment requires a ton of extra work to make it functional. As an AV tech for 20 years, I can jerry-rig with the best of them, but it gets tiresome. Maybe spend a little of that large cash on some new gear and paying some of your in-house people enough that they'll stick around long enough to learn how to do this job well.

    Advice to Management

    Pay more for quality people and gear - you'll make more moeny in the long run.

  10. Helpful (2)

    Awful Management/Terrible Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Audio Visual Technician in Boston, MA
    Former Employee - Audio Visual Technician in Boston, MA

    I worked at PSAV full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Doing audio visual work in a nice hotel (if you're lucky)

    -Starting pay at $16 (but you're booked out at $80 or $90 depending if you tech a event or not)

    Cons

    -No set hours all random, never know how much work you will or won't get

    -All audio folks are generally so full of themselves it's amazing

    -too many stories about people getting screwed over to mention here

    -3 other friends of mine were fired for ridiculous reasons (3 OTHER PEOPLE I KNOW!!!)

    -Management is full of drug addicts and fat booze heads

    Advice to Management

    -say "thank you" to the employees who break their neck for you

    -

  11. Helpful (2)

    Poor culture, couldn't wait to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialist in Orlando, FL
    Former Employee - Technical Specialist in Orlando, FL

    I worked at PSAV full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Constantly posting positions nationwide in a variety of positions and entrance levels. Somewhat competitive compensation depending on the location you live/work.

    Cons

    Poor senior and mid management creates a very negative culture and lacks a sense of community. No investment in the on location employees, most hourly employees are treated as disposable and thus there are constantly new hires filling roles that should be filled by more seasoned employees. The work hours are awful, consisting of any hour of the day, mainly nights and weekends, with low end compensation especially for new employees. The support staff in the warehouse make near minimum wage and thus there is very little pride taken in the work performed. There is far too many managers, likely due to the merger of several companies, thus hampering decision making and making it almost impossible to create and install new policies and procedures. Multiple branches operate on a variety of payroll and inventory systems that don't sync together. This company is still in chaos after mergers with chief competitors and thus the internal atmosphere is still that of them vs us between employees from the acquired companies.

    Advice to Management

    Cut out atleast 50% of mid and upper management and reinvest in the true heart of the business, your people in the hotels and on the shows.The gap in salaries between regional management and entry level positions is absurdly out of proportion.

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