Pacific Gas and Electric
3.2 of 5 371 reviews
www.pge.com San Francisco, CA 5000+ Employees

Pacific Gas and Electric Reviews

Updated Jun 29, 2014
All Employees Current Employees Only

3.2 371 reviews

                             

81% Approve of the CEO

Pacific Gas and Electric Chairman, President & CEO Anthony F. Earley Jr.

Anthony F. Earley Jr.

(136 ratings)

66% of employees recommend this company to a friend
31 Employee Reviews Back to all reviews
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    4 people found this helpful  

    Too many cooks, not enough servers...and definitely no teamwork

    Marketing Analyst (Former Employee)
    San Francisco, CA

    Pros+ If you love big corporations and want to strengthen your resume, this is your kind of place
    + Can learn a lot about doing nothing and get paid for it
    + Everyone heads for the elevators at 12 noon and 5 pm - and these were the non-union employees

    Cons- Teamwork, collaboration, and cooperation is lacking and bordering on non-existent
    - Corporate behemoth bottlenecks and processes ensures many projects never get finished
    - Way too many 'lifers' that are still on a free ride and have no shame in gaming the system

    Advice to Senior ManagementIt's not about you, it's not about your egos, it's not about your shareholders, and it's not about your bottom line. If you took the time and exchanged some honest dialogue with your employees - to listen to what they have to say, even if you have to go out of your way to appreciate and thank them for jobs well done (I know for most management folk that's just way too below their standards) you possibly could get more out of their performances and, oh wow, you might even garner some, dare I type...RESPECT from those that continually bust their butts to make sure your team's goals are met so you can receive your cushy bonuses.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    We've all been there

    Contract Employee (Current Employee)
    San Francisco, CA

    ProsEmployees raves about the benefits. Pay is OK.

    ConsVery little actual work gets done in the group that brought me on board. Lots of trash talk. Lots of meetings. Everyone's a project manager--even the person who orders lunch for the meetings (lunch is a project). Someone writes up meeting notes. Someone uses the notes to make a presentation for exec management. Someone else turns the presentation into a spreadsheet. Someone else puts the spreadsheet into one (or more) of the 15 or so PM reports. Sometimes 15 different people put the info into 15 different reports. Then they have another meeting to discuss the reports and the cycle begins again.

    Advice to Senior ManagementDo you know what is going on down below?

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Inefficient & conniving management

    Anonymous Employee (Former Employee)
    San Francisco, CA

    ProsGreat pay and benefits and decent work environment.

    ConsSenior management is conniving.....yes conniving in how they deal with the juniors. And fairly incompetent managers.

    Advice to Senior ManagementPlease do not have managers who are incompetent. Someone being around in the company for 10 yrs doesnt make them good manager.

    No, I would not recommend this company to a friend

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    9 people found this helpful  

    This company has a lot of problems

    Analyst (Former Employee)
    San Francisco, CA

    ProsThe benefits at PG&E are great. It is one of the few companies that still offer pensions. The health benefits are very generous as well. The company is also very accomodating to working mothers. It is also a lot more secured than other places. It is also very accepting of diversity and there are plenty of women represented in upper management. Opportunities for advancement are somewhat high due to the aging workforce.

    ConsI worked in the Finance Organization and these are some of the things I have heard from people in other departments regarding my department and their departments.

    In the Controller's Organization, RDO was taken away and so was the option to work from home. Morale fell as a result since other departments retained this. The interesting thing is that many divisions in the Controller's Organization worked easy normal hours so it is unknown why this happened.

    The Finance/Controller's Organization also kept cutting back on perks such as Christmas parties and other events. Furthermore, cubes were shrunk as PG&E decided to stop paying rent for some buildings and just move workers into the General Office. Morale fell as a result of the shrunken cubes. This organization was just a very very stingy and cheap organization.

    Turnover was also quite high. There were often times in which I could not even recognize anyone in some divisions as everyone was new. This often happened in the span of a year. Often, many young employees left due to the low quality work they were given. Growth opportunities just weren't common at PG&E.

    Salaries were also below market and raises were also below market. The training was also really really bad and so a lot of people lacked hard skills.

    Layoffs were not uncommon at PG&E which is somewhat hard to believe for most people. A department was axed back in 2006 (a time of economic prosperity) and hiring freezes were frequently imposed.

    Evaluations were quite unfair at PG&E. It followed a bell curve in which workers were compared. A coworker of mine once told me that he received a midyear evaluation that was almost the complete opposite of his end of the year evaluation. He was rated in the bottom bucket in certain categories but when he switched to a different supervisor, he was rated near the top in those categories. Suffice to say, evaluations didn't really follow a clear cut formula and were often very very very political.

    The company also frequently restructured the company in a scheme called the "Service Delivery Model". Whole departments were renamed and moved around frequently. It was chaotic to say the least and morale fell. Supposedly these were common before I joined and left PG&E and all of these restructurings also supposedly ended in low morale and failure.

    Departments differed when it came to RDOs and other perks. Previously, PG&E Corporation people qualified for PTOs while PG&E Utility people were given sick days and vacations instead. Sick days could only be used for sick days while PTOs can be used for either. PG&E Corporation people were not given discounts for utility bills while Utility people were. Suffice to say, this was quite confusing.

    Politics was also quite a real phenomenon at PG&E. Advancement had more to do with politics than with merit. Also, upper management was also composed primarily of outsiders and this was often an issue at PG&E.

    Overall, I wouldn't recommend PG&E. The opportunities for growth are there but only for certain divisions/departments. Supposedly, PG&E was a great company to work for but it seems as if the new upper management changed the whole culture. The morale was low when I left and I doubt that has changed at all.

    Advice to Senior ManagementYou should step aside. Morale was low before I left and from talking to my friends who work there still quite low. There was a lot of drama during my time there and often times, upper management mistreated many employees there. If the issues that were mentioned above aren't fixed, don't expect to be the "Nation's leading utility". There is a reason why turnover was so high.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    A great place to Retire on the Job

    Senior "HR Speciality" Consultant (Current Employee)
    San Francisco, CA

    ProsYou're looking for a paycheck. PG&E supports a 9 to 5 culture

    ConsLack of Career advancement opportunities. Ideas not valued unless you've served at the company at least 5 years. A lot of cronyism. Not what you know, but who you know that gets you ahead.

    Advice to Senior ManagementContinue down the path of change management, but bring in a team that can truly facilitate the change. The Senn Delaney process was a joke

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Bureaucracy. Overpaid government workers who.

    Anonymous Employee (Current Employee)

    ProsNone. Government-like job at best.

    ConsYou can probably get away with sleeping under your desk and still collect your paycheck. Great place to work if you want absolute zero job satisfaction or fulfillment. It is shocking how much employees here make compared to the private industry.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    8 people found this helpful  

    Experience, Education, Proficiency, and Competence Doesn't Matter Here

    (Current Employee)

    Pros- Great pay.

    - Good benefits.

    - Excellent place to work if you're incompetent, but still want to make it into a management position.

    - Great place to get ahead if you're not qualified, but able to kiss butt really well.

    Cons- Opportunities for career advancement are non-existant, unless you can kiss a lot of butt, and be happy doing it long after you've been promoted. Your experience, education, and even competence are meaningless here, so don't bother. If you're looking for a promotion, that time would be better spent deciding on who's butt to kiss first. Management decides who they want for the job long before the job is posted. Want to know who is going to get the job? Ask around the water-cooler and take it to the bank.

    - Communication from upper management is muddy at best. Everything is a big secret, and when management makes a perplexing move, it looks even more ridiculous because nobody explains why they are doing it. Sometimes, perfectly reasonable actions come across as completely idiotic because management doesn't take the time to explain them.

    If you're interested in getting to the bottom of these idiotic management decisions, good luck getting answers to your questions. Everything is somebody else' job, and nobody takes responsibility for anything. Subject matter experts are no more expert than you or I are Santa Claus. Oftentimes, consulting an SME leaves you worse off than if you had spent 5 minutes on google or wikipedia.

    - Good luck getting any useful feedback on your work performance. Asking for critical review triggers a butt-kissing session where you get to be told what a great employee you are, and what great work you're doing for the company. If this is a follow-up to a job interview within the company, expect to hear "I wish I could have hired all of you.", and "I hope to see you here next time we interview for this position". Also expect that job to go to the biggest butt kisser in your department when it does come up again.

    - Senior management is incompetent, and are horrible leaders. The "leadership" of this company's senior management amounts to two things; Inane and endless emails that choke and clog your inbox, obscuring the important ones that are actually pertinent to your job, and brown-bag lunches where incompetent middle managers gather and try to one-up one another in kissing the big man's butt.

    Incompetence is the norm, and management has little idea what goes on in even their own departments. Often they will operate on knowledge that is months out of date, and their intervention actually prevents the work from getting done, until they leave. Micromanagement is the order of the day. Don't come here and expect your manager to treat you like a competent professional. Expect to have your work scrutinized by managers that have no idea how to do the work, let alone the right things to look for when they critique it.

    Many managers have been promoted beyond their ability to lead. Managers who screw up are not held accountable. Expect the most inept managers to be shuffled from job to job, and screw up everything they touch. Watch the team grow, and the manager take credit, when you do something well or complete a successful project. Then marvel as the team shrinks, and management disappears, when things aren't going so well and you're left picking up the pieces and get to figure out how to fix it. Be amazed again, when you solve the problem and it was suddenly a team effort!

    Don't expect that team to be rewarded though. The team is only there to prop up the manager as an example of his management prowess. Unless they fail, then the manager had nothing to do with it.

    - Management treats their employees with open contempt. You are a number, and a stepping stone to their next bonus. Nothing more. Your performance and well-being only matters to them if it is reflected on their bonus check. They will actively attempt to screw over one of their own people if it means they can shift blame away from themselves. The older, more experienced managers will deceive newer employees into putting themselves in positions where shifting the blame onto the employee is even easier.

    Don't expect any sort of respect from your supervisor. In fact, don't even expect to be treated like a human being. Expect to be treated like the number and stepping stone that you are, and you will be happy here. If you are an immoral, conniving sociopath, PG&E management may be for you!

    - Don't look forward to spending any time with your family. Expect to work 60 hour work-weeks when you're not being called in on your days off as well. Overtime is utilized to cover core work hours. Any complaint regarding overtime is met with "Well, McDonald's is always hiring." Management will constantly tell you how much your overtime is "appreciated", but do nothing to alleviate it. Serious marriage problems are the norm. Expect any mention of marriage difficulties to be met with "We're all making sacrifices." Except them of course. They will hit the elevators at 4 o'clock on the dot every day.

    Advice to Senior ManagementDon't ignore the things I've written (as I am sure you will do anyways). Really take a good, long look, and then try to figure out why everyone I work with agrees. This isn't one man's writing. It is the collaborative work of an entire department. That department is not alone either.

    If you can't do that, then do us all a favor and resign. Lord knows we'll get along just fine (probably better!) without you.

    No, I would not recommend this company to a friend

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    7 people found this helpful  

    There is a reason everyone hates them

    Business Analyst (Former Employee)

    Pros-pension if you can stick it out long enough (see addendum below under cons)
    -competitive benefits and pay (see addendum below under cons)

    * the only positive reviews you see on here are from union employees...professional employees please be aware of this if you are evaluating these reviews

    Cons-pension and benefits are competitive...but this adds to reasons why people talk themselves to stick with this terrible company. Everyone is miserable and wishes they could leave, but feel stuck in their job. Less than 70% of PG&E employees are satisfied with their job (this is an actual company-wide statistic from 2010). However, there is low turnover due to high pay in union positions (where most management starts out) and also by the simple fact that most employees have never worked at any other company...so they fear they will not be able to get another job or survive without PG&E
    -hostile environment. The people in leadership (executive and middle management) are bullies all around. To prosper in this company, you must be aggressive, opinionated, but others down, and have an unwavering feeling of superiority above everyone else
    -working at PG&E is like running in a hamster wheel: you work hard and get nowhere. This company has toxic management from the top down and just doesn't seem to "get it". Every problem is approached with a formulaic, narrow solution (ex: low employee satisfaction scores are resolved by giving the whole department a certificate of appreciation. Never mind the constant negativity, criticism, and no recognition for hard work or results).
    -self performance reviews have about 15 facets to them and are 2-3 pages long. Very little weight is given to getting work done, most of it is cultural fit. This gives your supervisor huge latitude to rate you low based upon non-concrete examples (ex: not a "team player", does not support the community outside of company time, does not strive to better the customer experience (in a non-customer facing role)). Company reviews take about 3 months to be approved through the different levels of management, so by the time you receive your "feedback" you have 2 months until the next review...good luck on building evidence you improved during this time!
    - a "good old boys" environment- power dominated by old timers who are stuck in their way of doing things because "this is how we always do it" . This leaves zero room for innovation or improvement.
    - poor training, poor career advancement. You have to work harder here, get paid less, and have a inferior title at PG&E than you would at a similar professional company.
    -management (aka non-union, professional employees) get treated like crap. About 75% of the company is unionized in non professional positions. Upper management only cares about appeasing the union, so any "employee engagement" initiatives are for CSRs, clerks, etc. The happiness of professional employees is completely ignored

    Advice to Senior ManagementThe only way PG&E can truly change is to completely clean house...from executives to lower level management. This company is stuck in its ways and does not understand what significant change is. Any attempts at improvement are short-sighted and there is no true desire to change for the good of employees or customers...only for the bottom line or better media coverage. PG&E puts on a good face of pretending they care about customers, employees, the environment, but it doesn't take long to discover the truth about where its true intentions are.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    it was a job that provided money to live. No satisfaction or feeling of accomplishment

    Anonymous Employee (Former Employee)

    Proslow chance of getting fired for incompetence
    still have a pension program

    Consgeneral incompetence of middle & upper management
    promotion more based on favoritism rather than ability
    hard decisions by management made more on avoiding personnel responsibility rather then providing correct solution

    Advice to Senior Managementget awareness how a responsible utility should be run and reward those that contribute to successful operations rather than those that are favorites

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Senior Project Managers are completely inept in all aspects of the job

    Anonymous Employee (Current Employee)

    ProsGood Pay
    Pleasant co-workers
    Steady 40 hour weeks

    ConsManagement is completely inept
    Managers and other "higher ups" ignore employees complaints about managers and supervisors
    Treated like

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Pacific Gas and Electric reviews and ratings — including employee satisfaction and approval rating for Pacific Gas and Electric CEO Anthony F. Earley Jr. All 31 reviews posted anonymously by Pacific Gas and Electric employees.