Pacific Gas and Electric
3.2 of 5 328 reviews
www.pge.com San Francisco, CA 5000+ Employees

Pacific Gas and Electric Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.2 328 reviews

                             

82% Approve of the CEO

Pacific Gas and Electric Chairman, President & CEO Anthony F. Earley Jr.

Anthony F. Earley Jr.

(109 ratings)

65% of employees recommend this company to a friend
65 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Traditional, well paying, level conscious environment. Good long term choice for stability

Anonymous Employee (Current Employee)

I have been working at Pacific Gas and Electric

ProsGood pay, stable work environment

ConsOverly reliant on relationship and politics

Advice to Senior ManagementFigure out a way to foster innovation without negative repercussions

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

3 people found this helpful  

Lots of Hype, Little Substance

CCSA (Current Employee)
Sacramento, CA

I have been working at Pacific Gas and Electric full-time for more than 5 years

ProsPretty good benefits and decent pay. Although their hiring contractors in at what I'm making after 7 years with company. Lots of pep talks, staff meetings and online propaganda to "inform" us about what's going on in the company. PG&E is great at community outreach and volunteer efforts. They do invest a great deal of money and time on the PG&E image. We do so want our customers to like us.

ConsThe nepotism and favoritism are rampant at this company. Especially at the locations that are far enough away from Corporate headquarters that they are not managed or monitored on a regular basis (example: Technology Service Center in Sacramento). You will never get ahead unless your related to someone with clout who will plead your case, or if you are very good at being a suck-up. Hard work really doesn't matter much. It's all about being a Peacock. He who has the brightest feathers and squawks the loudest gets the recognition.

Upward mobility for phone analysts is much more difficult in these "rural" areas, especially in the call centers since there is no where to go. All the management spots are already filled with the directors buddies, so your only option is "Team Lead" (which is already filled with the supervisors "yes" boys). So, you're pretty much stuck in a "go nowhere" position until someone quits, gets fired or dies..

I feel sorry for the women in my department. Out of about 90 employees, only about 8 of them are female (including our admin). They seem to do most of their hiring right out of the IT Community colleges and most look like me (young, white and male). If you're older, female or handicapped, your chances of getting hired for an Information Technology position in the Sacramento area are pretty slim. PG&E likes to tout "Diversity this, and Inclusion that" but in all my years here I have never once seen a person with a physical or mental handicap get hired by this company. Women are seldom selected to go out on rotational jobs, nor are they promoted or supported by management in this particular location.

If I could spend more time doing my job, and less time jumping through hoops, attending useless trainings, preparing for, editing, planning and discussing my performance appraisals, the job would be a lot less stressful. I spend the majority of my time convincing management that I'm worthy of employment. If they weren't so busy doing the same thing, they would probably be well aware of what i do on a daily basis and time spent on these constant evaluations would not be necessary. Evaluations once a year should be sufficient.

Advice to Senior ManagementRate employees on their job performance and not how you "feel" about them. Stop perpetuating the "Ol' Boys" network and let some fresh blood in positions of authority (especially in IT).

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Very stressful and not very rewarding job.

Customer Service Representative (Current Employee)
Fresno, CA

I have been working at Pacific Gas and Electric full-time for more than 3 years

ProsThe pay is excellent and while the benefits aren't as good as they were they are still better than most places.

ConsThe Call Center management is horrible. Unless you're a "yes man" you will be stuck in a dead end position forever.

Advice to Senior ManagementStop trying to "positively discipline" good employees while not touching the ones playing the system. It creates the low morale and makes for unhappy customer service reps who make you look good.

– I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

highly regulated business with no competitive pressures

Anonymous Employee (Current Employee)

I have been working at Pacific Gas and Electric as a contractor for more than 3 years

ProsThe company faces virtually no competitive pressure and is a reasonably stable business.

ConsBureaucratic. Political. It really hinges upon the individual manager you work for. There is a tendency to respond to regulatory stakeholders rather than consumers.

Advice to Senior ManagementInnovate. Grow. Change. Adapt.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good Pay! NOT sure if the level of Stress is Worth your Sanity!

Customer Service Representative (Current Employee)
San Jose, CA

I have been working at Pacific Gas and Electric as a contractor for less than a year

ProsGreat pay and overtime is a usual choice to make even more money.

ConsThe level stress and micromanaging may not be worth the great pay. Only a few survive.

Advice to Senior ManagementManagement is cool, most have been in your same shoes and paid their dues and now are managers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Natural

Anonymous Employee (Current Employee)

I have been working at Pacific Gas and Electric

ProsGreat Benefits, Safety Culture and they are customer focused company
The company wants to do the right thing

ConsCompany in transition and while they want to do the right thing(s) many times the culture get into they way...lots to do but not sure how to do "it"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Challenging but also financially rewarding

Customer Relationship Manager (Current Employee)
San Francisco, CA

I have been working at Pacific Gas and Electric full-time for more than 3 years

ProsThe pay and benefits are great.

ConsA very political company. Promotions and opportunities seem to be based on who you know, not what you know or your experience and expertise.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Undergoing transformation.

Director (Current Employee)
San Francisco, CA

I have been working at Pacific Gas and Electric full-time for more than 3 years

ProsAdjusting their approach to IT to be more responsive, progressive, and proactive. Recognizing the need to transform how business is done to keep up with the other companies in the area.

ConsLegacy environment, large IT team create an environment where getting things done is an act of United Nations. Likes to make decisions multiple times.

Advice to Senior ManagementContinue to invest in people, lower dependency on consultants.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good benefits, slow moving.

Senior Financial Analyst (Current Employee)
San Francisco, CA

I have been working at Pacific Gas and Electric full-time for more than 5 years

ProsPG&E has great benefits and job security. I have been able to move across groups and try different roles. It is interesting to be in a company that is in the public eye.

ConsProjects can move slowly. It is a large company so it can be difficult to bring in all interested parties to get to a decision and move on.

Advice to Senior ManagementFocus on results. If you develop a process, make sure the process contributes towards results.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Experience heavily varies with organization

Expert Strategic Analyst (Current Employee)
San Francisco, CA

I have been working at Pacific Gas and Electric full-time for more than a year

ProsPension (although recently reduced), stability (if working in core operations)

ConsSlow velocity of change, too many management layers, egotistical leaders, especially bad politics

Advice to Senior ManagementIncrease effort in employee retention, sf fidi is a shark tank for talent.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Pacific Gas and Electric? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Pacific Gas and Electric reviews and ratings — including employee satisfaction and approval rating for Pacific Gas and Electric CEO Anthony F. Earley Jr. All 65 reviews posted anonymously by Pacific Gas and Electric employees.