Pacific Pulmonary Services
2.7 of 5 64 reviews
www.ppsc.com Novato, CA

Pacific Pulmonary Services Reviews

Updated Nov 5, 2013
All Employees Current Employees Only

2.7 64 reviews

                             

40% Approve of the CEO

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Jane Thomas

(5 ratings)

29% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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District Operations Manager

District Manager (Former Employee)

I worked at Pacific Pulmonary Services full-time for more than a year

ProsGreat Senior Management, decent pay, paid holidays, bonuses, Good benefits, friendly co-workers. Training was always there to answer questions if you had one.

ConsNeed a better training program, understanding Medicare is a process that needs to be longer than a webex session. Revenue and R3 are not always on the same page with what is acceptable and what is not.

Advice to Senior ManagementKeep up the employee recognition that was started recently throughout the company. It means a lot to employees when it comes from people higher than their direct manager. A weekly newsletter to everyone explaining how centers or team members are being successful would work. Some people have best practices that should be shared to all.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great company if you're in it for the long haul

Anonymous Employee (Current Employee)
Novato, CA

I have been working at Pacific Pulmonary Services full-time for more than 5 years

ProsRewards those who follow the rules
One of the "Big 3" in home oxygen
Accredited by ACHC
High quality training
National presence

ConsPoor/inconsistent communication from Corporate to others
Inconsistent organization of field management (org structure changes almost annually)

Advice to Senior ManagementTake time to breathe and continue being compliant. When the dust settles, you will be on top.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Always evolving

Licensing Coordinator (Current Employee)
Novato, CA

I have been working at Pacific Pulmonary Services full-time for more than 5 years

ProsThe company continues to grow and thrive, even in this tough regulatory market.
Frequent communication from Senior Leadership Team helps to align efforts across the company
The corporate office appreciates and incorporates feedback from employees at every level of the company

ConsReduced reimbursement from Medicare has led to many locations being overworked/understaffed (i.e. the "do more with less mindset")

Advice to Senior ManagementBe consistent and transparent with communication - it is the only way we can function in this tough regulatory market.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work!

Customer Service Representative (Current Employee)
Novato, CA

I have been working at Pacific Pulmonary Services

ProsThe people are great to work with. My boss is fabulous. We have a great team; open communication is encouraged.

ConsAs with any company in today's market I think technology could improve.

Advice to Senior ManagementGreat place to work!

Yes, I would recommend this company to a friend

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PPS is a great place to work.

Anonymous Employee (Current Employee)
Novato, CA

I have been working at Pacific Pulmonary Services

ProsExecutives listen to feedback from the employees and act upon them as they can make a difference.

ConsLack of procedure in place but I see that as a good thing to make the job as yours

Advice to Senior ManagementKeep listening to your employees, it really does make a difference.

Yes, I would recommend this company to a friend

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Growing company with solid values serves basic healthcare needs. A job I can feel good about!

Administrative Assistant (Current Employee)
Novato, CA

I have been working at Pacific Pulmonary Services

ProsComing from the mortgage industry, it is great working for a company in healthcare that provides basic services (respiratory care) that allow patients to remain healthy and at home. Rather than apologizing for my work, I can be proud of what the company does. Plus, PPS was purchased by a Japanese conglomerate who is funding our expansion...it is exciting to work in an environment of high growth, investment in training and technology, an aggressive recruiting policy for top-notch hires...pretty incredible given the 2009 economy. Because we are growing so fast the work pace can be intense and also is stimulating. Lots of chances to pitch in on projects of interest and to make a contribution...lots of opportunities for growth. The people here are great...fun, intelligent and innovative.

ConsSome growing pains...keeping pace with the growth rate (lots of acquisitions plus organic growth) is a challenge and change is a constant. Not a good job for the 9 to fiver who thrives on routine. Another drawback is our dependence on Medicare reimbursement (a majority of respiratory care patients are elderly) and how cuts and policy changes can impact the bottom line from one year to the next.

Advice to Senior ManagementThe rapid expansion of the company has let to an expansion of the management team with lots of new, potentially great, hires. I hope that they are given a free rein to make changes necessitated by our growth. I guess I'd advise the leaders to provide the space and resources for the expanded team of managers to grow with the company. Also communication within the company is essential, and should be a priority.

Yes, I would recommend this company to a friend

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Great Opportunities

Anonymous Employee (Current Employee)

I have been working at Pacific Pulmonary Services

ProsIf you do a good job and perform well, it's noticed and recognized. There are a lot of growth opportunities within the company and many employees have advanced and been promoted from within.

ConsIf you don't like change, this company is not for you. There are some growing pains due to high rate of expansion, but nothing that can't be resolved over time.

Advice to Senior ManagementListen to each and every employee.

Yes, I would recommend this company to a friend

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Great Place to Work

Anonymous Employee (Current Employee)

I have been working at Pacific Pulmonary Services

ProsPPS is growing very quickly and it is an exciting time to come aboard and shape new processes and procedures. There are definitely growth opportunities if you work hard and prove yourself. The company is truly driven by the 6 core values and rewards those employees who exemplify them.

ConsThis is not a place for people who don't like change- the growth the company is experiencing requires employees who are willing to learn new things and expand their job duties at times. Also because of the growth, new processes are forming there may be some unorganization in some groups until the kinks are ironed out.

Advice to Senior ManagementContinue to listen to employee concerns and provide more transparency in changes that may take place.

Yes, I would recommend this company to a friend

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Pacific Pulmonary Services/PPS. Making a difference

Anonymous Employee (Current Employee)

I have been working at Pacific Pulmonary Services

ProsMy experience is that the management team (top and middle) are fair, honest, and up front.
They communicate well with everyone and keep the channel of communication open.
They offer growth and development opportunity for anyone who strives to be the best they can be and rewards them for it.
It's a fun place to work
The people are smart, friendly, encouraging and willing to listen and help when and where they can

ConsIt's a growing company so they have a few of the typical growing pains, but nothing major.
For a company this size the benefits are good but could still use some updating to what other companies in the area and industry offer

Advice to Senior ManagementI think overall management is doing a great job. Maybe check in with the employees a few more times a year to see how they feel and continue asking for suggestions on how we can improve services to our clients and keep it a fun, rewarding, profitable working environment for all employees.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Pacific Pulmonary Services reviews and ratings — including employee satisfaction and approval rating for Pacific Pulmonary Services CEO Jane Thomas. All 9 reviews posted anonymously by Pacific Pulmonary Services employees.