Pacifica Hotel Company

www.pacificahotels.com
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Pacifica Hotel Company Reviews

Updated February 5, 2015
Updated February 5, 2015
5 Reviews
2.0
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dale J Marquis
5 Ratings

5 Employee Reviews Back to all Reviews

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  1.  

    Unprofessional Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Manager in Hermosa Beach, CA
    Former Employee - Front Office Manager in Hermosa Beach, CA

    I worked at Pacifica Hotel Company full-time (less than a year)

    Pros

    The upside (renovating older hotels), the experience of having a management title, flexible schedule, Ongoing leadership training company-wide

    Cons

    Poor, antiquated computer systems, Lack of training, Improper use of texting as a means of communication with employees, Lack of marketing of property, No security on property--unsafe, unfair business practices in handling employee relations

    Advice to ManagementAdvice

    Renovate all your properties, and upgrade your computer systems, and hire reliable managers that will be supportive of their employees.

    Recommends
    Neutral Outlook
  2.  

    They also own memory care units across the US

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacifica Hotel Company part-time (more than a year)

    Pros

    Excellent caring management team in my area. They are fighting a corporate penny-pincher (Pacifica) to do the right thing by residents who are essentially helpless (they have Alzheimer's or other forms of dementia).

    Cons

    Horrific pay for caregivers, raises are 2% for all, regardless of performance, they eliminated shift differential, they found a way to cut back on earned vacation and sick leave hours.

    Advice to ManagementAdvice

    Caregivers matter. Quit treating them like disposable wipes. For the record, I was office staff, not a caregiver. How they are treated is heartbreaking, considering how much money people pay to house their loved ones. The place is a revolving door because of poor pay and benefits and overall treatment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great Place To Work If Work- Life Balance Is Low On Your List!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Employee in Irvine, CA
    Former Employee - Corporate Employee in Irvine, CA

    I worked at Pacifica Hotel Company full-time (less than a year)

    Pros

    Work with some great people that really love what they do. You are able to travel and visit properties and really see what beautiful California has to offer. The training team and programs are awesome, as well the rest of the staff- very friendly and always willing to help! Great salary compensation for most corporate employees. You will have the freedom to suggest new projects and try new things. You will have many social events together to bond and have fun with your team. Volunteerism is highly valued there, which is something to be admired.

    Cons

    Work life balance is essentially non-existent in some departments. Be prepared to be micro-managed, and sometimes watched while working. Projects are sometimes held up with red tape and waiting on a lengthy approval process from management. You will be questioned taking time off for any type of appointment, and they are strict on what working hours are- do not vary from those times set. Benefits are lacking, and deductibles are very high. I didn't feel that the company was invested in me as an individual, so I resigned.

    Advice to ManagementAdvice

    Invest in your new employees, make them feel welcome form the start. Be flexible and understand that work life balance is always a companies problem, employees need to feel that they have freedom- sitting 9 hours plus per day doesn't make many happy, and it's not good for them either. Small tweaks will make this business be a top place to work in Orange County!

    Positive Outlook
    Approves of CEO
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  5.  

    Cheap Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pacifica Hotel Company full-time (more than a year)

    Pros

    About the only perk is the that the properties are nice and you can use them at a discounted rate sometimes--in the slow seasons. There are few perks with this company. They run very lean.

    Cons

    This is a hotel management group, so the corporate office staff doesn't even know the majority of their own employees. They have no real regard for their bread and butter employees such as housekeeping, front desk clerks and assistant managers. The corporate officers in Santa Barbara are close knit, but are back biting toward the managers of each of their properties.

    Advice to ManagementAdvice

    Get some morals and compassion. It is very clear that you have no value for your employees.

    Doesn't Recommend
  6.  

    Work here if you're happy with never growing in a corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk in Pacifica, CA
    Current Employee - Front Desk in Pacifica, CA

    I have been working at Pacifica Hotel Company

    Pros

    To meet new people from all around the world. Friendly front desk staff and lovely housekeeping staff.

    Cons

    The downsides include poor management, a lousy restaurant, and mediocre maintenance.

    Advice to ManagementAdvice

    Senior management should pay attention to the needs of their employees. They should take the steps necessary to making the hotel a viable location for everyone.

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