Pampered Chef

  www.pamperedchef.com
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Pampered Chef Reviews

89 Reviews

3.3
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marla C. Gottschalk
61 Ratings

Review Highlights

Pros
  • Flexible Schedule and Unlimited Earnings potential are the reasons I worked as an independent consultant (in 6 reviews)

  • I also liked the benefits of trips and free products (in 5 reviews)


Cons
  • There are some truly TOXIC employees in senior management (in 4 reviews)

  • Slow decision making and long hiring cycles are crippling (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Big layoffs 2nd year in a row - Bleak future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer  in  Addison, IL
    Former Employee - Buyer in Addison, IL

    Pros

    Company had a good reputation and offers discontinued products at a discounted rate.

    Cons

    For 7 years I walked the hallways feeling proud of working there. They promoted "core values" and "coworker appreciation". Overall it gave a sense of comfort for being there. There were even posters of a hotline to help people with emotional problems. What about losing your job?
    Pampered Chef is just another ugly version of what corporate America has become today.
    After the CEO "quit" earlier this year, it should have been an indication. Yesterday morning I experienced the most degrading 10mins of the 7yrs that I was there. The manager called me and said "Can you come into the conference room for a sec?". She was in there with a "HR rep". Soon after I sat down she read what she called a "new policy" off a sheet of paper. "Due to the sales not being....terminated". I thought "I just lost my job, what will I do about the insurance for my 3 kids". Then she asked me if there was anything I needed from my desk besides my phone, purse and jacket. I asked "I can't go back to my desk?" She said "no". So while she grabbed my belongings, the HR guy gave me the "package" and walked me out.
    This was the 2nd years this happened. I was not one to go last year. I guess it would not surprise me if I come across a headline in the near future "Pampered Chef closes its doors".

    Advice to ManagementAdvice

    Layoff are necessary and need to happen, but need not be so degrading

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    IT Mgmt Disaster. Total IT department turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    Pros

    Use to be a great place to work when Doris was still running her own company. She built a great place to work with good people.

    Cons

    The IT department fell apart shortly after ERP upgrade. New IT mgmt hired with bad people skills, got rid of current mgmt team, brought in new CIO. Wanted to do 180 degree with systems that turned out to be business disaster.

    Doesn't Recommend
    No opinion of CEO
  3.  

    IT Turn-around in the works??????

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer  in  Addison, IL
    Former Employee - Web Developer in Addison, IL

    Pros

    Overall the people that work at Home Office are great. Everyone cares about the field and how to make sure they are successful.

    Cons

    Too many broken promises from the IT department especially the Web/Mobile team. Director makes incorrect statements and thinks leadership believes. Moral is low, director has no leadership skills and picks on everyone. Needs to go...

    Advice to ManagementAdvice

    Stay focused on the field. They are the ones that make good things happen for Pampered Chef

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A lot of potential benefits if you're pushy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Consultant  in  Chesapeake, VA
    Former Employee - Independent Consultant in Chesapeake, VA

    Pros

    There are a lot of people to turn to if you have questions about the business. The products you're selling are of good quality. People will sometimes buy products without having seen them demonstrated simply because they know their kitchen needs.

    Cons

    Unless you're pushy, it's hard to get shows booked. People often told me they would have shows, and then never followed through with the commitment. How good your experience is depends a lot on the people that you're a consultant under (this could be a pro too).

    Advice to ManagementAdvice

    Make sure that you answer questions if they're asked of you.

    Neutral Outlook
    Approves of CEO
  6.  

    It was all go at first, but then finding people to have a party and order was extremely difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Las Vegas, NV
    Former Employee - Sales Consultant in Las Vegas, NV

    Pros

    There is freedom as you work your own hours.

    Cons

    Difficult to get people to order the products as they are somewhat pricey.

    Advice to ManagementAdvice

    Lower the minimum order requirement.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    great job if looking to set own hours and you are self motivated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  Grand Rapids, MI
    Current Employee - Sales Director in Grand Rapids, MI

    Pros

    Set my own schedule and hours, fun job. Made about $100-150 per show. Always earn free products and bonuses. Have earned a vacation every year. Great training program from company.

    Cons

    Very hard to find good people to join your team that are actually willing to work hard and that is really the only way to make really great money. Must be an upper level director to support yourself financially and it's very hard to get there.

    Advice to ManagementAdvice

    They should have never changed the career plan. Have been with the company for over 10 years and have always worked hard but lost directorship and had to work really hard to get it back and now lost it again. Don't want to play the game of rebuilding again so I am getting a regular day job now that my kids are older. Would have stayed with them forever if I could have maintained directorship and advanced to the next level and made better m,oney.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great company , Terrible boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Addison, IL
    Former Employee - Anonymous Employee in Addison, IL

    Pros

    The company has great benefits packages and a fun place to work.

    Cons

    Bad managers/supervisors make it hard to get to work

    Advice to ManagementAdvice

    Should check in with management more to make sure they are all following company policy and procedures especially when they are responsible for holding others accountable for the same policies and procedures.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    I was a relatively successful consultant initially.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Consultant  in  Des Moines, IA
    Former Employee - Independent Consultant in Des Moines, IA

    Pros

    The start-up bonuses were great incentives. The products are good quality for the most part, and returns/refunds were generally painless.

    Cons

    The market can be saturated, and hosts that only invite guests they work with get tied up in the excuse, "I'll order one thing, and order something else at the next party." If you don't have a system of following up and spending time with contacts on the phone, it's very hard to expand.

    Recommends
    Approves of CEO
  10. 5 people found this helpful  

    Nice company, horrific management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Addison, IL
    Current Employee - Anonymous Employee in Addison, IL

    Pros

    Great Benefits, friendly employees. Nice working environment with up to date equipment.

    Cons

    There are some truly TOXIC employees in senior management. At times it feels like I'm back in junior high. Our director encourages employees to "rat" each other out and will often stomp around the office screaming at people. Management should have no say in who you eat lunch with, criticize you for stepping away from your desk to use the restroom, or ask you to spy on their peers. High turnover makes it difficult to build good work teams. IT is very chaotic.

    Advice to ManagementAdvice

    Realize that some employees are detrimental to the success of the company. Fear and intimidation are not good ways to motivate your staff. If a manager cannot keep their staff for more than 5-6 months at a time, perhaps there is a problem with the manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Poorly trained consultant

    • Career Opportunities
    Current Employee - Consultant  in  Toms River, NJ
    Current Employee - Consultant in Toms River, NJ

    Pros

    Work as much as you want (if you can get bookings) or as little as you want and get a nice check for very little work.

    Cons

    No support. My training consisted of a single joint show and a lot of unanswered questions. I am sure there are great senior consultants who train their recruits - I was recruited under a consultant with no experience at this.

    Advice to ManagementAdvice

    The home office has been great and they provide a lot of resources. I feel there should be mandatory training for consultants recruiting others. A new consultant has a qualifying period, the recruiter should have certain lessons to teach them during that.

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