Panera Bread

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Panera Bread Reviews in Boston, MA

Updated Mar 16, 2014
All Employees Current Employees Only

2.6 20 reviews

100% Approve of the CEO

Panera Bread CEO Ronald Shaich

Ronald Shaich

(4 ratings)

33% of employees recommend this company to a friend

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there(in 65 reviews)

  • They have a good food discount-65% on shift, 40% off shift(in 50 reviews)


Cons
  • many employees don't work hard so those that do just end up doing double the amount of work(in 25 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student(in 43 reviews)

4 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good High School/College Job

    Barista (Former Employee) Derry, NH

    Pros- Team mentality while completing tasks (for the most part)
    - Strong morals, values and mission
    - Great discount (on days that I worked)
    - Cross training in different areas including dining room, barista, cashier and line
    - Fast paced, especially while working on drive thru
    - Clean environment
    - Donate to people and organizations who need it

    Cons- Scheduling was inconsistent
    - Pay not equivalent with the amount of work done
    - Customer complaints (which is to be expected, but still annoying to deal with)
    - At my store, I worked with a lot of teenagers who expected others to continuously expected others to do their work for them

    Advice to Senior ManagementThe pricing of products is becoming more confusing to customers, so work towards pricing based on the customers point of view.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good Company, Good Environment, Good Pay

    Manager (Former Employee) Boston, MA

    ProsCore values taught and repeated enough to make a positive impact throughout cafes
    Competitive salary (for established locations*)
    Five day work weeks (6 day "unofficial" requirement for first 2 weeks of new cafe openings)
    45 scheduled hours per week
    Great training resources for the entire operation - any and all questions can be answered within minutes after looking through the online database of training docs or after a phone call to the "help desk" IT support which is on call 24/7.

    ConsPromotions and new job openings given to "friends of friends" like many other companies...it's still very annoying
    45 scheduled hours can see a 30% spike during new cafe openings and this is very high. I have seen higher jumps in weekly work hours during new cafe openings and the workload is often unfairly put on the shoulders of the few people who seem to make the best of things with the least amount of help.
    There are shift supervisors working for the company that make more money than some assistant managers.
    New positions that emerge within the company are often filled before an opportunity arises for anyone to apply. The "opportunity for growth" is always mentioned in cafes to anyone interested in "climbing the corporate ladder", but it is something that eludes many talented individuals in the company.

    Advice to Senior ManagementCorporate phrases that are repeated over and over again mean nothing to managers that want to know how to work through everything you need them to. More talk of strategy, goal setting and accountability need to take place in every cafe. Special treatment with a blatant disregard for management structure should be fixed immediately and giving praise more often than "never" will help more than you know!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company, fast days and good environment

    Cashier (Former Employee) Watertown, MA

    ProsMake sure everyone is well trained which builds some moral and comradery (as much as you can get working entry level in food industry)

    Of course, discounted food is a good perk and Panera has great food.

    The management I worked for was nice and tolerant

    Customers were generally very nice and the store i worked at was busy so it stayed moving

    ConsThey were nit picky about clocking in and out for half hour at lunch, food discount is good not great...
    Pay isnt great, but I wasnt expecting it to be
    overall not many complaints though

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pretty good place to work if in school or elderly. Great coworkers in a good work environment.

    Associate Trainer (Former Employee) Waltham, MA

    ProsGreat food with ok discount
    Great co-workers
    Young work atmosphere
    Young bottom level management
    Great for high school / college students
    Free Bread & Pastries
    Low stress work environment
    Awesome customers
    OK pay for work expect

    ConsClosing shifts can be daunting.
    Inexperienced managers at times add a lot of stress to what should be a simple job.
    Respect between employees could be better.
    They are pretty stingy with wages.
    Experience can differ from corporate stores and between different franchises.

    Advice to Senior ManagementSince each franchise has some leeway as to how they manage the store, experience can differ. Try to encourage your better employees to seek management positions. Try to weed out the kids who lack any work ethic whatsoever. They make the job much harder on the other associates.

    Yes, I would recommend this company to a friend

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