Panera Bread Reviews

Updated October 24, 2014
Updated October 24, 2014
1,309 Reviews
3.1
1,309 Reviews
Rating Trends

Recommend to a friend
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Panera Bread CEO Ronald Shaich
Ronald Shaich
199 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 77 reviews)

  • Decent wage and free food at the end of the day if the managers are nice (in 55 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 28 reviews)

  • IT is a minimum wage paying job best fit for a high school or college student (in 48 reviews)

More Highlights

726 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Panera has been a great place to work. I enjoy working with a company that shares my visions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Buffalo, NY
    Current Employee - Associate Trainer in Buffalo, NY

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Panera says it cares about the people in their community and really do. They do their bet to make ever experience with the company a good one. this ranges from customer service to donation. I have been given the opportunity to cross train in several areas and make it easier for me to more knowledgeably hep the guests at our cafe.

    Cons

    I believe that the management can keep the associates better informed on events and changes on a daily basis. It often feels like you receive more information about changes through the grapevine that directly.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Lynchburg, VA
    Current Employee - Associate in Lynchburg, VA

    I have been working at Panera Bread part-time (more than an year)

    Pros

    - Part Time / Full Time
    -Discounted Food
    - Comfy Uniform
    -Solid Collared Shirt and Khakis
    - Seasonal Celebrations

    Cons

    -Dress Code is strict.
    -No Free Meal
    -No Benefits for Part-time
    -Little Promotion Availabilities
    -Aprons

    Advice to ManagementAdvice

    No Jerks ;0

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Standards you can rely on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Associate in La Habra, CA
    Current Employee - Production Associate in La Habra, CA

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Standardized (franchise) systems, friendly co-workers, meal discount, safe work environment, healthy work environment, flexible with hours, well-mannered leadership

    Cons

    Tough work - often working at high stress levels, typically doing the job of two people, a lack of communication - because managers are busy they can forget to tell you to do this training, tell you about new procedures, etc.

    Advice to ManagementAdvice

    Be more clear on communication as far as new procedures, and training - perhaps always meeting with the employee as shift starts to discuss what's going on, and to have them take any necessary training, etc. I do worry that the business model or food served is too "East Coast". Here in Orange County/LA we prefer things healthier, lighter, etc. I think broadening healthier options will improve stability and long-term success. i.e. vegetarian, gluten-free, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Interesting, stressful, fun, exhausting,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Associate Trainer in Akron, OH
    Current Employee - Associate Trainer in Akron, OH

    I have been working at Panera Bread full-time (more than an year)

    Pros

    You meet some of the most amazing people, between the customers and your co-workers. The food is delicious.

    Cons

    The pay is low, the customers can be extremely rude, they promote favorites instead of the ones who actually work hard. The discount is crappy, half off an hour before shift and an hour after shift. Standing on your feet for a long period of time.

    Advice to ManagementAdvice

    Pay attention to the ones who actually work hard. I've worked for panera for 2 years now, and I work harder then most of the people there and it goes unnoticed and I don't get paid enough.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I'm still in the process of getting used to everything, but so far everything is going smoothly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Line in Silver Spring, MD
    Current Employee - Production Line in Silver Spring, MD

    I have been working at Panera Bread part-time (less than an year)

    Pros

    great staff, people willing to help one another most of the time, supportive team, family like experience.

    Cons

    lines can get overwhelming, but everyone does their best to help out.

    Recommends
    Positive Outlook
  7.  

    Great place to work

    Current Employee - Associate Trainer in Huntersville, NC
    Current Employee - Associate Trainer in Huntersville, NC

    I have been working at Panera Bread part-time (more than an year)

    Pros

    Very flexible hours and great atmosphere

    Cons

    Pay sucks no room to move up

    Advice to ManagementAdvice

    More room to grow

  8.  

    Catering Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Coordinator in Hayward, CA
    Current Employee - Catering Coordinator in Hayward, CA

    I have been working at Panera Bread full-time (less than an year)

    Pros

    Great hours, good pay, tips, reimbursement of mileage.

    Cons

    morning shifts, overwhelming amount of catering orders somedays

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Home away from home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Easy work and very flexible when it comes to your schedule

    Cons

    They customers can be very rude and Panera bends over backward to give them what they want .. Even if they are wrong they win in the long run ..

    Advice to ManagementAdvice

    Pay increase would be nice , Panera make more than enough money to pay employees good money ������

  10.  

    Prep cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Because it's a company to grow up

    Cons

    Always do the best to make your service the quality

    Advice to ManagementAdvice

    A good employee show intergrity

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Associate, Associate Trainer, Catering Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Germantown, MD
    Current Employee - Trainer in Germantown, MD

    I have been working at Panera Bread full-time (more than 3 years)

    Pros

    Easy job, kept this job while I had other jobs. Lots of employees, easy to get shifts covered. Mindless job. 50% off food. Easy to transfer from store to store depending on where you are trying to go, room for growth, small 6 month raises.

    Cons

    Sometimes you are smarter than your manager. Other employees can be idiots and lack of proper punishment by managers doesnt help. Customers are idiots and can be hard to deal with.

    Advice to ManagementAdvice

    Make sure you are fun and casual with your employees while also keeping it professional. Bad mouthing one associate to another is just unacceptable and unprofessional.

    Recommends
    Neutral Outlook
    Approves of CEO

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