Panera Bread

  www.panerabread.com
  www.panerabread.com

Panera Bread Reviews

Updated November 22, 2014
Updated November 22, 2014
1,369 Reviews
3.1
1,369 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
232 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Highlights

762 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    It's great to sell a product that I believe in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Within my franchise, there is opportunity for growth, but you have to be creative in climbing the rungs on the ladder. Selling a finished product that is created from quality ingredients and seeing my customers satisfied is a fulfilling part of my job. Benefits are good, but only for management, and free food on the shift helps as well. Panera as a whole values employees and invests time and money into proper training to create successful team members.

    Cons

    From management to associate positions, the pay is not proportional to the work load that is required. I believe that I could hire higher quality associates if I could pay them more, but my franchise has caps on pay with no benefits to associates, even those that work full time or are hourly managers. Upper management within my franchise does not take recommendations from store-level management, even if the practices would increase sales and transaction growth.

    Advice to ManagementAdvice

    Take into consideration the responses given on the Warmth Surveys and allow General Managers to have more freedom in their position to make the changes necessary to have a more successful cafe.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Panera

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Stafford Place, VA
    Current Employee - Shift Supervisor in Stafford Place, VA

    I have been working at Panera Bread full-time (more than 3 years)

    Pros

    Great team work. Pleasant management staff. Opportunity to move up.

    Cons

    Some customers are difficult to deal with.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Panera Bread part-time (less than an year)

    Pros

    regulars positive and become friends with mostly everyone

    Cons

    negative customers, can't request holidays off

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good place for highschool/college students to learn a work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Mooresville, NC
    Current Employee - Associate Trainer in Mooresville, NC

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Okay starting pay at minimum wage, opportunities for wage increase with biyearly review. Cross training available if desired. I was able to keep a steady 40 hours when desired. Flexible shifts-morning shift starts from 5-1, 6-2, 7-3,11-4. Afternoon shifts were 3-10, 4-10. Closed early on Sunday which was good. Opportunities available if you take initiative and show interest in learning new things/positions. Flexible scheduling

    Cons

    very concerned about labor hours, sometimes I would be forced to take several breaks during my shift. I did not drive to work to be told that I am not allowed to be on the clock.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Treats employees well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread full-time (more than an year)

    Pros

    always room to move up in the company! Pay raises are always significant

    Cons

    hard tedious work, very busy depending on location

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Field Systems Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Systems Support in Saint Louis, MO
    Current Employee - Field Systems Support in Saint Louis, MO

    I have been working at Panera Bread full-time (more than an year)

    Pros

    The people are awesome, the pay is fair, it is genuinely a fun place to work most of the time. I have benefits but I'm not sure how they stack up against other companies because I don't really have anything to compare them to

    Cons

    Fast paced and stressful. This is great some if the time but when it is 90% of the time it can wear you down. The hours can be really hard with a family. 4a- 10p/ only closed X mas

    Advice to ManagementAdvice

    Provide more direct feedback. You guy's generally do a great job

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    being an assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Schaumburg, IL
    Current Employee - Assistant Manager in Schaumburg, IL

    I have been working at Panera Bread full-time (more than 3 years)

    Pros

    health benefits, promotions, discount, big company

    Cons

    internal promotions get paid less then external hires

    Advice to ManagementAdvice

    be willing to help your employee will get they're respect a lot faster.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    They are your second family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    They take care of their people.

    Cons

    It is hard not to work more than 50 hrs a week if u care about your team.

    Advice to ManagementAdvice

    N/a

  10.  

    Love

    Current Employee - Associate in Columbia, MO
    Current Employee - Associate in Columbia, MO

    I have been working at Panera Bread part-time (less than an year)

    Pros

    Very fun, always have something to do

    Cons

    Understaffed at times, break times are sparse

    Recommends
  11.  

    Panera has been both meaningful and substantive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Valparaiso, IN
    Current Employee - Associate Trainer in Valparaiso, IN

    I have been working at Panera Bread full-time (more than an year)

    Pros

    Management is focused on development, regular and through training is given to those who ask for it. PTO is offered and we stick to our concept. Pay is about $1.00 more per hour than other local food places.

    Cons

    Panera isn't a good fit for everyone. You'll have to work hard. Benefits don't really kick in until you've been with the company for a calendar year.

    Positive Outlook
    Approves of CEO

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