Panera Bread Reviews

Updated March 30, 2015
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Panera Bread CEO Ronald Shaich
Ronald Shaich
329 Ratings

212 Employee Reviews

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  1. Roller coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jvgm in West Orange, NJ
    Current Employee - Jvgm in West Orange, NJ

    I have been working at Panera Bread

    Pros

    The employees and the guests

    Cons

    They work the management long hours to meet labor schedule hours

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. eh

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    The only pros of working for a Panera Bread chain was probably free pastries at the end of the night. Other than that, a 50% discount on overpriced salads, sandwiches, and soups was not worth it.

    Cons

    Work was not enjoyable
    People were not enjoyable
    Life was not enjoyable
    I wish that they treated employees better
    Meh

  3. The original HORRIBLE BOSSES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    You work with great people who also get treated like garbage and are severely under paid as well. So you've got that in common.

    Cons

    The management are often clueless and the pressure they place on the staff, I can only imagine what they're being out though to turn them into jerks.
    The pay is tiny and they expect high yield.
    Covelli mostly hires beautiful dumb blondes. He's got a clear "type" throwing in a few ugly ducklings every once and again. Don't feel special.
    Covelli enjoys having his bum kissed and doesn't want to hear about the negatives of anything.
    He's not a problem solver. Don't look to him to for leadership. He only owns the company he doesn't care about the people. So don't be surprised when your uniforms are stained or have holes. There's no room in the budget for that new shirt.
    What exactly management does in the store is beyond me.
    We are constantly borrowing from another store.
    Often, only one person runs the line. This shouldn't be the case but they cut your hours back so far it's ridiculous.
    Everyday, you get in trouble for something new.
    You're the whipping boy.
    I hate that I've got nothing really nice to say.
    This job will make you a miserable human being.
    Wearing on your soul.

    Advice to ManagementAdvice

    Show some respect.
    How would you feel?
    We have families we are trying support too.
    We have lives we are trying to live outside of our miserable paying jobs.

    Doesn't Recommend
    Negative Outlook
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  5. Busy and hectic work but flexible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Panera Bread Associate in Seal Beach, CA
    Current Employee - Panera Bread Associate in Seal Beach, CA

    I have been working at Panera Bread part-time (more than a year)

    Pros

    flexible hours and decent pay

    Cons

    Lots of manager turnover and no advancement opportunities

    Advice to ManagementAdvice

    Let there be advancement opportunities

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful

    Worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Baker
    Current Employee - Night Baker

    I have been working at Panera Bread

    Pros

    Some people you work with are great. Customers are usually pretty good too. Up until Obama care, the benifits were decent.

    Cons

    This company needs to get it together. Managers are overworked, and the poor bakers are seriously over worked. Do not be fooled by the pretty package, and people foreward culture they pretend to have. They don't actually treat their employees with respect. If you're in school and looking for a part time job it might not be so bad for you. The whole bake program is a joke. They let their managers treat employees very poorly. They do not even come close to paying fair wages for the amount of work that is expected. Retaliation from management is a common theam, and I've never seen a schedule come out any sooner than 3 days before it starts, in fact it's mostly 1-2 days before. It's nearly impossible to maintain any sort of work/life balance. As long as their numbers look good on paper, they don't care how people are treated. Bakers are required to clock out for breaks they have no time to take, and when these things are brought up, you will be retaliated against. As long as the numbers look good on paper, managers can treat employees however they want. Most employees are not even paid enough to afford to purchase a meal at their own company, meanwhile they have 2 CEOs that bring in well over 3 million dollars a year. Oh, and an added bonus, they plan to eliminate even more jobs by creating ordering kiosks instead of cashiers in the near future. I'm assuming this is to save even more on labor costs since minimum wage has been going up.

    Advice to ManagementAdvice

    The best advice I could give to management would be to put your money where your mouth is. You can't just pretend to be a good company. You have to actually follow the policies you have in place. This includes managers, you are not the exception, you should be the example.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Great customer connection, terrible employee connection

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time (more than a year)

    Pros

    Free leftovers at the end of the night, not bad for minimum wage pay.

    Cons

    Most employees are minors and have no sense of personal responsibility. Management made me work just 1 hour shy of full time to keep from having to provide benefits. I became pregnant and needed certain accommodations provided by the ADA and they refused to comply.

    Advice to ManagementAdvice

    Be more considerate to daily life schedules of older employees. We can't all be high schoolers with nothing else but school. Lots of employees have children, and their needs come first.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful

    Panera Bread Rosedale Mall Minnesota

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Sandwich Maker & Cafe Associate in Saint Paul, MN
    Former Freelancer - Sandwich Maker & Cafe Associate in Saint Paul, MN

    I worked at Panera Bread (less than a year)

    Pros

    Very big on safety, but why shouldn't you be its food. Who wants to eat/drink properly unprepared & unsafe foods/beverages?
    - The staff is very friendly.
    - free bread and food sometimes at closing
    - one of the managers must have heard my complaints and offered to pay for my meal, which was very generous.
    - work is easy, i caught on quick considering I only worked there 6 weeks and on average worked 12 hrs or less weekly.

    Cons

    Worse job I HAVE EVER WORKED AT.
    -PAY is HORRIBLE. You have to buss tables, prep & prepare food, when you can go else where, do same or less work as server or runner, get tips, and not have to wait 2 weeks for a $150-$200 paycheck.
    - Hiring manager who hired me was very RUDE, lied in interview, said the job was a full time job, wasnt even a part time job. As in part time i worked 5-7 hrs a week, unless i picked up extra hours staying longer.
    - Was worked like a Hebrew slave. Im talking like right before i put in 2 weeks i noticed on a slow weekday they had 2 people working dining room but I had to work dining room by myself on busy weekend. Def not worth the $10 an hour, 3 hour shifts. Especially when those people get more hours than you.
    I repeat, the work was never over wheming, but from a moral point of view, very disappointing.
    A couple of the managers talk "AT" you instead of to you, or rule with iron fist i should say. The hiring manager one day flat out said are you going to follow company motto bc i know what its like to work in corporate America . Her way of ruling with iron fist, was giving me 5-7 hrs a week. Right than my already low hours decreased, as a way of retaliation. Luckily i never documented the nonsense, & never retaliated myself, which i felt like she wanted me to do.
    -No work life balance.
    -They dont pay off experience. Meaning you will get the same pay as high schooler or hs grad who is looking for first job, even if you do have extensive restaurant & customer experience.
    - the hiring manager treated me like I was stupid. Did not allow me to train behind register, despite me having extensive register training. I assume because i was black & a male i would have to do all the labor.
    The best managers at that job were Ashely, Drew, & Jason.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Panera Bread part-time (less than a year)

    Pros

    If you want to lose weight and gain some muscle you should work here.

    Cons

    Barely gave me any hours, constantly carrying dirty dishes that would touch my shirts and leave stains because the aprons weren't long enough, management always asking me to stay longer then I was scheduled for, I would come home and my feet would feel like they were breaking and just ew.

    Advice to ManagementAdvice

    Stick to your schedules and don't always put them late. There should always be at least three dining room attendants never just one or even two. Don't call me every chance you get on my days off for me to come in work especially at 5/6am.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. It is one of the worst companies I have worked for, the company does not care about the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Great work culture, decent work life balance,

    Cons

    Bad hours, horrible employee benefits and pay, no growth oppertunities

    Advice to ManagementAdvice

    Do a better job of giving employees living wages and benefits.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Working at panera bread

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Scarsdale, NY
    Former Employee - Team Member in Scarsdale, NY

    I worked at Panera Bread

    Pros

    Some nice people working there and considerate.

    Cons

    Disrespectful managers. Constantly being driven like a slave.

    Advice to ManagementAdvice

    Employees are not slaves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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