Panera Bread Reviews

Updated July 30, 2015
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Panera Bread CEO Ronald Shaich
Ronald Shaich
60 Ratings

Pros
  • 50% discount on food if you're working that same day (in 96 reviews)

  • Flexible hours; discounted food; pleasant work environment (in 57 reviews)

Cons
  • The amount of work one person has to do is ridiculous (in 30 reviews)

  • It's a fairly typical minimum wage job (in 52 reviews)

More Pros and Cons

260 Employee Reviews

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  1. Not good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Everything in Marshfield, MA
    Former Employee - Everything in Marshfield, MA

    I worked at Panera Bread (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pro was bringing home the bread and bagels at the end of the night

    Cons

    Not enough hours for the employees who actually work and those who didn't work hard got all the hours

    Advice to Management

    Respect your employees that actually care enough about their work


  2. It was nice at first but... It just went downhill.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dining in Pittsburgh, PA
    Current Employee - Dining in Pittsburgh, PA

    I have been working at Panera Bread part-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Get to meet friendly people there Flexible scheduling Easy to get promoted higher up

    Cons

    Management is a joke They will try to get out out of there if they don't like you The pay is too low for the work that I do

    Advice to Management

    Get your stuff together. Get better management. Most of the managers would stand out in the back smoking and talking behind other people's backs, and taking advantage of other people


  3. Not the best place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Albuquerque, NM
    Former Employee - Associate Trainer in Albuquerque, NM

    I worked at Panera Bread part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount is better than most companies Benefits offered if you need them

    Cons

    No room for growth Management did not listen to suggestions or concerns Low pay Way to much work expected for wage Very little recognition

    Advice to Management

    Listen to and help employees. Recognize a job well done


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  5. Hourly associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good food and discount SOME friendly coworkers

    Cons

    Low pay Managers are unprofessional Workload is too muchfor one person Training is long and doesn't prepare new people

    Advice to Management

    Dont gossip like youre in high school when you are all middle aged like lets be professional, and dont false advertise ( i was hired for a certain position but ended up in dining room "training" for over 3 weeks when they said dining room was 2-3 days)


  6. definetely a short time job

    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    you'll get to meet new people, learn new things about food such as food allergies and cross contamination.

    Cons

    a lot of responsibilities for little pay


  7. Only good thing was the food discount

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Staff
    Former Employee - Production Staff

    I worked at Panera Bread

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Food discount on meal-breaks, but only up to $10.00

    Cons

    6-7 managers for one restaurant, you never know who to go for what Horrible training system Unreliable hours Stressful Unrealistic expectations set by corporate


  8. Dont Bother

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista
    Former Employee - Cashier/Barista

    I worked at Panera Bread full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nice Discount during work hours on food (65% off)

    Cons

    Management is terrible and doesn't know how to work with people. Scheduling is inconsistent and often comes out only a day before the work week is to start. Would often schedule workers to close store and come in the next day at 7 am.


  9. Good for people with zero experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Trainer in New York, NY
    Current Employee - Associate Trainer in New York, NY

    I have been working at Panera Bread full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You get 65% off your meal only when you work You get associate certificates If you've worked over 1300hrs the past year you qualify for paid vacation ( it sucks if you quit bento that) Flexible schedule (that depends on yours managers )

    Cons

    0 care about their associates. That's why they prefer 16 years old children. Insurance is ridiculous No chance for advancement. I've works for the company for almost 6 years. Never called off or sick and never had an opportunity to be more than associate trainer. When the GM sees a good worker they want to keep them as they are so they can use them because if you were to be promoted you'd have to move to another store. You have to be luck to end up at a store where the GM wants you to succeed and to move up No tuition help or scholarships No paid vacation if you are college student and can't work full time.

    Advice to Management

    Don't work for Panera unless you have no experience


  10. Helpful (1)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great first job thats about it

    Cons

    like i said, great first job. They only move up females which is a disgrace. No benefits for associates, over worked, poorly managed, poorly treated.


  11. Can certainly do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer
    Former Employee - Associate Trainer

    I worked at Panera Bread part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -good staring pay, if you're not a teenager -good regular customers -decent discount -good food -good hours, assuming your a favorite

    Cons

    I don't know where to begin. Management. How a company can be so poorly managed, from store to store, I'll never understand. Do more "pop-ins". Learn who you are TRULY employing. Listen to customer complaints. (They're the one's you are trying to please, after all). Pay/wages need a significant overhaul. The amount of work require for the wage paid does not compute. This often drives even the most loyal of employees away, forcing them to seek other jobs. Again, management. You simply CANNOT employ someone as a GM who yells at customers/employees, plays favorites, and can't leave their personal baggage at the door. This person should be setting an example. You seem to find a way to fire the people that DO a good job at that.

    Advice to Management

    Ensure hour requirements. Wanted/needed full time, couldn't seem to get it, even though I was a "valued employee". Adults cannot survive on 14 hours a week, nor do they like to have their schedules posted 2 days in advance. There's simply no work/life balance there. Ensure quality management. Don't send "pro-team" members in to stand around and not help, especially if they observe the issues present in the cafe. This should be a team atmosphere, but it's anything but that. Ensure standard procedures/practices. None of that exists at the current state. This company is disorganized, at best. Good intentions, but not well ran.



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