Panera Bread Reviews

Updated July 1, 2015
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Panera Bread CEO Ronald Shaich
Ronald Shaich
55 Ratings

Pros
  • 50% discount on food if you're working that same day (in 96 reviews)

  • Flexible hours; discounted food; pleasant work environment (in 57 reviews)

Cons
  • The amount of work one person has to do is ridiculous (in 30 reviews)

  • It's a fairly typical minimum wage job (in 52 reviews)

More Pros and Cons

252 Employee Reviews

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  1. Helpful (1)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great first job thats about it

    Cons

    like i said, great first job. They only move up females which is a disgrace. No benefits for associates, over worked, poorly managed, poorly treated.


  2. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager Panera Bread in Orlando, FL
    Former Employee - Assistant Manager Panera Bread in Orlando, FL

    I worked at Panera Bread full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None, None, None, None, None.

    Cons

    I have always been an upbeat, positive person but this was the worst job I have ever had by far!!!
    This job made me seriously depressed! You would think it's a great company but the central Florida franchisee owner (Tampa, Orlando, & East Coast) is the cheapest richest person ever! Won't even give out 25¢ raises to hourly kids busting their butt for him and this company. Loooonnnngggg intense shifts, underpaid, nothing is ever good enough. An "open" shift you have to be there at 4 or 5AM depending on cafe, and when you "close" your shift starts at 12 or 1PM and you won't get out until between 12AM to 2AM. I believe a manager should be "hands on" to help out but but this company takes advantage of you. They want labor as low as possible of course, so that means you, the manager are doing more of what your hourly associates do, rather than actually doing your job managing the store. Trust me please, do not work for them! Yes their food is good and they company brand name might seem enticing or look good on your resume. Not worth it by any means!
    I would give all zero ratings if I could. Terrible career opportunity, compensation is way too low and cheap, there is no work/life balance!! Senior management doesn't care about their employees, only about the numbers/money. Culture "would" be good if they actually followed their own "values."

    Advice to Management

    Upper management needs to know, from experience, reasonable expectations. You can't be cheap with your employees, hourly associates and management. MANAGERS should not make anything less than $40,000 salary because they bust their but work 10-12 days pretty much without a break and bonuses that are mentioned are very few. Don't be so cheap, have the right amount of associates on shift so managers can actually do "their" job and.manage the cafe, especially with your unreasonable high expectations. Simple business... Take care of those there because it's the right thing to do and it is also smarter than spending more money training new people. Take care of the people taking care of you.


  3. Associates Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Trainer in Doylestown, PA
    Current Employee - Associate Trainer in Doylestown, PA

    I have been working at Panera Bread full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A somewhat nice group of people to work with, a family feel when in the restaurant and working, and overall joy when you find out you're going to work with friends for a night.

    Cons

    Managers haven't the slightest clue what their doing. They treat employees like their good, but will sit and belittle them when they aren't around. They refuse to do reviews or raises, and basically have a clique type feel to them. Some other employees are bullies but since they are managers favorites they get away with it.

    Advice to Management

    Get it together. Time to be adults.


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  5. Horrible company @ 6th & pine St. Louis mo

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Saint Louis, MO
    Former Employee - Cashier in Saint Louis, MO

    I worked at Panera Bread (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    All the employees works together to get everything done the employees goes out of thier way to work as a team. The employees makes sure the customers are happy with the service they have received even when most of them complain about the same thing MANAGEMENT!!!

    Cons

    Management goes out of thier way to break down the morals of thier employees Management has absolutely no training in diversity even the management in Sunset Hills (CEO's) do not care about how or why store managers treat thier employees

    Advice to Management

    When you have employees complaining about write ups when their following company procedures. You have experienced cashiers that has to beg management to use your talents. When employees are leaving the company and managers transferring to other stores because of the unfairness of the employees.


  6. Can certainly do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer
    Former Employee - Associate Trainer

    I worked at Panera Bread part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -good staring pay, if you're not a teenager
    -good regular customers
    -decent discount
    -good food
    -good hours, assuming your a favorite

    Cons

    I don't know where to begin. Management. How a company can be so poorly managed, from store to store, I'll never understand. Do more "pop-ins". Learn who you are TRULY employing. Listen to customer complaints. (They're the one's you are trying to please, after all). Pay/wages need a significant overhaul. The amount of work require for the wage paid does not compute. This often drives even the most loyal of employees away, forcing them to seek other jobs. Again, management. You simply CANNOT employ someone as a GM who yells at customers/employees, plays favorites, and can't leave their personal baggage at the door. This person should be setting an example. You seem to find a way to fire the people that DO a good job at that.

    Advice to Management

    Ensure hour requirements. Wanted/needed full time, couldn't seem to get it, even though I was a "valued employee". Adults cannot survive on 14 hours a week, nor do they like to have their schedules posted 2 days in advance. There's simply no work/life balance there. Ensure quality management. Don't send "pro-team" members in to stand around and not help, especially if they observe the issues present in the cafe. This should be a team atmosphere, but it's anything but that. Ensure standard procedures/practices. None of that exists at the current state. This company is disorganized, at best. Good intentions, but not well ran.


  7. i dont know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    full time schedule, very busy

    Cons

    managers are basically line cooks and cashiers with a title. not enough workers

    Advice to Management

    dont lie in interview


  8. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Zone Leader/QC
    Current Employee - Zone Leader/QC

    I have been working at Panera Bread full-time (Less than a year)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Discounts, and that almost it. I have to write at least 20 words so...

    Cons

    Terrible staff, hectic 90% of the time, favoritism, you can be the best employee there, and get no respect. Lazy co-workers get respected more the the hard workers. We have to tell the manège re every last details. GM is the only one who cares about your personal life. The most of the managers won't let you call out, (unless you're a favorite) overall terrible job, don't work here.

    Advice to Management

    Get control of your cafe. If you want to be known as a great place to work, please back up what you promise.


  9. Trainer

    Current Employee - Sales Associate in Santa Maria, CA
    Current Employee - Sales Associate in Santa Maria, CA

    I have been working at Panera Bread (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Co-Workers. Not much else

    Cons

    Pay, management, upper management, angry customers.

    Advice to Management

    Get your stuff together


  10. Never Again

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time

    Pros

    Good starting pay, thorough training.

    Cons

    Abusive management, experience or resumé having no bearing on where you are placed, terrible hours, and irritating clientele.


  11. Boo

    Former Employee - Assistant General Manager in New York, NY
    Former Employee - Assistant General Manager in New York, NY

    I worked at Panera Bread

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent food and employees, good facilities and lay is weekly

    Cons

    Bad senior management no support and other managers aren't hardworking a lot of managers working from office

    Advice to Management

    Change the approach reward those who deserve to be rewarded



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