Panera Bread

  www.panerabread.com
  www.panerabread.com

Panera Bread Reviews

Updated December 11, 2014
Updated December 11, 2014
1,395 Reviews
3.1
1,395 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
242 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Highlights

282 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Company seems good to work for until you are there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Panera Bread full-time (less than an year)

    Pros

    Fast-paced, day goes by quickly. Benefits are reasonable, especially for Managers. Good vacation policy. Food is always good.

    Cons

    Managers are stuck in position too much. Low pay for employees and no tipping policy for cashiers and bussers. No work-life balance, never 2 days off in a row or any rotating weekends! Required to work on days off, whether it's a meeting or trying to catch up with work you could do on your shift, except you were stuck in position all day. Pay is low compared to other Restaurants in the area.

    Advice to ManagementAdvice

    GM's need to do a better job scheduling. Give your Managers 2 consecutive days and rotate weekends off - they'll love you for it. Also, Manager duties should be shared rather than designated to one person (i.e. Kitchen orders/inventory, Scheduling, Training). Let customers tip your employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    You can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Factoria, WA
    Former Employee - Associate Trainer in Factoria, WA

    I worked at Panera Bread

    Pros

    Flexible hours, builds customer service skills

    Cons

    Anywhere else will pay more. you start at minimum wage or close and raises are usually only 20-25 cents. you have to deal with way too much for how much you get paid. people always quit so if you are one of the few employees who actually cares, you'll be picking up a lot of slack. Favoritism is obvious. Management is immature and unprofessional. I was there for 2 1/2 years, god knows why,and now that im no longer working there, i dont feel so angry anymore. Panera Bread has grown way too quickly and leaves they're employees behind.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Misquided management, high turnover, and overall unpleasant job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hourly Associate in Springfield, PA
    Former Employee - Hourly Associate in Springfield, PA

    I worked at Panera Bread

    Pros

    Good interaction with coworkers, ability to customize your work schedule, free leftovers from the bakery (my favorite part-great for a college student)

    Cons

    Inconsistent management with a very high turnover, low pay, lots of rude customers, not enough cross-training (would have helped cashiers to learn how to make sandwiches so that they would know elaborate menu items), grueling busy work. I'm sure many of the problems were due to my specific location and not indicative of the entire company.

    Advice to ManagementAdvice

    Learn to be consistent, stop sending managers to other locations, cross train employees so that they're not stuck with same role every shift, give more positive reinforcement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    okay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    allow for very flexible schedules

    Cons

    don't expect to get a raise

  6. 2 people found this helpful  

    Typical Food Slave Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Panera Bread full-time (more than an year)

    Pros

    -Quite a few fun, cool co workers and even some managers.
    -On busy days time flies by.
    -As many hours as you can handle as long as it isn't summer.
    -Some cool regular customers.
    -Relatively relaxed company culture.

    Cons

    -Disrespectfully low pay considering the work.
    -Horrible management above GM at least in my franchise.
    -Attracts a lot of snobby, difficult customers.
    -Constant staffing and scheduling problems.
    -Super high turnover.
    -Cruddy training and e learning crap.
    -Ridiculous supervised clock in system meaning managers need to clock you in and out.

    Advice to ManagementAdvice

    Pay every employee at least $9 an hour like your competition is starting to do. Fix your scheduling problems. Ditch e learning altogether. Let us clock ourselves out like adults please. Let us take food that's leftover and perfectly good at the end of the day.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Worked for Franchise Lemek LLC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Love working with customers and employees.

    Cons

    Upper management has become more concerned with making money by reducing labor

  8.  

    Upper management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    It's a job that's consistent. If you work enough hours, the repetitiveness of the pick-2's will make it easy to learn.

    Cons

    Management is corrupt in most locations. The hours are hard to come by, unless you're someone's favorite. Brown nosing is encouraged almost required.

    Advice to ManagementAdvice

    None

  9. 1 person found this helpful  

    Overworked, Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Tampa, FL
    Former Employee - Shift Supervisor in Tampa, FL

    I worked at Panera Bread full-time (more than an year)

    Pros

    The bonds you form with coworkers are unbreakable. Free baked goods a plus

    Cons

    A good job never comes with praise and you will work really hard for not much more than minimums wage. Not much support available.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Catering Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Coworkers, and that's about it

    Cons

    Horriable Pay, benifits, poor managment

  11. 2 people found this helpful  

    Terrible, grueling, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Room in Cape Girardeau, MO
    Current Employee - Dining Room in Cape Girardeau, MO

    I have been working at Panera Bread part-time (more than an year)

    Pros

    Fair management, good discount when working, upstanding company, by the book

    Cons

    Gross -it's food after all, long hours, it's not fun opening up at 5 am, not a fun atmosphere to work in, low pay, not much employee recognition

    Advice to ManagementAdvice

    Loosen up a bit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Panera Bread? Share Your Experiences

Panera Bread

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.