Panera Bread

www.panerabread.com
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Panera Bread Reviews

Updated March 3, 2015
Updated March 3, 2015
165 Reviews
5.0
165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
165 Ratings

Review Highlights

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)


Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Highlights

165 Employee Reviews Back to all Reviews

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  1.  

    Shift Supervisor, mostly nights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread

    Pros

    Fast-paced environment, good leadership, fun coworkers

    Cons

    Long, tiresome hours; always on your feet; customers can be a miserable thing

    Advice to ManagementAdvice

    Keep staff morale up - have fun with the team.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread full-time (more than a year)

    Pros

    Excellent salary and great customers

    Cons

    The learning curve at different cafes

    Advice to ManagementAdvice

    Upper management is good I would like more hours to get my schedule done

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A good food service employment experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer
    Current Employee - Associate Trainer

    I have been working at Panera Bread part-time (more than 3 years)

    Pros

    The products that you serve are of the freshest and highest quality so you can serve them with pride.

    Cons

    There are a lot of responsibilities that you have to juggle at one time but it can be done. It will just take time to learn to manage all of the things you need to accomplish in a short shift.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great work culture - this company cares.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Panera Bread full-time (more than 5 years)

    Pros

    Decent shifts - you either work morning, mid, or close.
    Great salary for managers.
    Good benefits for corporate stores - 401k for management, vacation time for salary & hourly employees, good health benefits also for salary & hourly employees.
    Regular customers are a joy.
    Associates are great & it's fun to watch them grow.
    Lots of internal growth.
    Lots of community involvement - food donations, fundraisers, etc.
    Friends in Knead helps employees through financial hardships.

    Cons

    Franchise stores do not offer the same benefits as corporate stores - no vacation time or health benefits for hourly employees, and 401k for salary managers in some franchises.
    Fluctuating schedule - it constantly changes.
    Early open & semi-late close - open is at 5 am and closing ends around 11-12 pm.
    Hourly associates pay is not as good as some competitors (mostly around $8-$9 per hour)
    Shift managers make around $11 an hour but are required to perform most if not all management duties

    Advice to ManagementAdvice

    Corporate really needs to keep a close eye on franchise stores. A lot of the cultural values & concept essences are not being followed. Many short cuts are taken - even to the extent of fudging inventory counts and altering associate hours. I've seen some associates not be paid for a week (the hours just weren't entered), and I've seen some hours roll over to the next week so they avoid OT and cut back on labor. The corporate stores are usually great - I wish it was like that in every store regardless of if it's a franchise or corporate store.

    Recommends
    Positive Outlook
  6.  

    Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread part-time (less than a year)

    Pros

    Very upscale for semi fast food.

    Cons

    I don't really have any.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    consistent hours, decent food, 60% off of food during work day

    Cons

    work days can be long

    Recommends
  8.  

    Panera is a honest and good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    I'm on salary and have insurance. I also like working by myself. I also get paid vacation and sick days.

    Cons

    There always seems like a lot of tension between bakers and management. Luckily in my franchise the bts and Ben I s in charge of us not the managers

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Hectic but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Orchard Park, NY
    Former Employee - Associate Trainer in Orchard Park, NY

    I worked at Panera Bread part-time (more than 5 years)

    Pros

    Teamwork, great managers, flexible schedule for a mom, great products, community involvement

    Cons

    very fast paced, short staffed around very busy rush hours (breakfast, lunch), losing hours because of slow traffic

    Advice to ManagementAdvice

    do not send people home because business is slow for 30 min, lunchtime is always busy and then there is not enough personnel for the rush of customers. Exhausting for associates and disappointing for customers!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Panera Bread is a great place to work. I loved working here. It has been my favorite job so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Hyannis, MA
    Former Employee - Associate Trainer in Hyannis, MA

    I worked at Panera Bread full-time (more than a year)

    Pros

    They make a point to train you in every area, bussing tables, cashier, barista, making all the food etc. You will come out with lots of experience.

    Cons

    Depending on the store location it can be very busy. So if you don't like a busy atmosphere then this is probably not the place for you. Also, you don't get tips here.

    Recommends
    Positive Outlook
  11.  

    Great place to learn, grow work with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional Sales Manager in Dallas, TX
    Current Employee - Regional Sales Manager in Dallas, TX

    I have been working at Panera Bread full-time (more than a year)

    Pros

    Great learning experience chance to know the area very well

    Cons

    long hours, hard mental and physical work

    Advice to ManagementAdvice

    Listen to the input from the persons actually doing the work

    Recommends

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