Papa John's Reviews in Charlotte, NC

438 Reviews

3.1
438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
210 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Charlotte, NC
    Current Employee - General Manager in Charlotte, NC

    I have been working at Papa John's full-time for more than 3 years

    Pros

    Awesome Atmosphere, good pay, fun place to work and I enjoyed making pizza, fun customers!

    Cons

    Long hours, work six days a week, pressure to keep up with numbers. Rude customers

    Advice to ManagementAdvice

    More LSM!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Family type environment you become pretty close with fellow co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader  in  Charlotte, NC
    Current Employee - Shift Leader in Charlotte, NC

    I have been working at Papa John's full-time for more than 5 years

    Pros

    as long as you work hard and try to learn new things it can be easy to climb up in the company

    Cons

    even though it is fairly easy to move up not sure the pay is worth the extra work

    Advice to ManagementAdvice

    pay should be increased but is about average with all other major shops my advice go get a higher education

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Company pays less than minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Charlotte, NC
    Current Employee - Delivery Driver in Charlotte, NC

    I have been working at Papa John's part-time for less than a year

    Pros

    Flexible hours, comfortable shoes, and interesting co-workers.

    Cons

    Underpaid and undervalued.
    Insane co-workers.

    Advice to ManagementAdvice

    Employee morale is related to how you treat them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Recessions workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  Charlotte, NC
    Current Employee - Pizza Delivery Driver in Charlotte, NC

    I have been working at Papa John's

    Pros

    1) get some cash from tips every night, hopefully gas doesn't est into too much.
    2) free pizza to make your kids happy ( occasionally on bad orders)
    3) free slice of pizza if you are not tired of it.
    4) meet plenty of people as the workers come and go ( so do network by all means)..
    5) don't worry about being a felon or a drug test.

    Cons

    1) opening drivers do all deliveries, make pizza, slap dough, prep food, date and stock, and much more.
    2) closing drivers get to do all deliveries across sectors and then wipe counters, sweep flour from the tile crevices, mop, set up store, and etc. No bonus at all with this extra work.
    3) never get a raise after receiving "you an asset to papa john review."
    4) work well beyond your schedule leave time if it is busy.
    5) wait to clock in if it is slow as much as 2 hours but they want you to wait around off the clock until it business picks up.
    6) Watch your 6 constantly cause it is the 5th most dangerous job to do. Plus it is minimum wage.

    Advice to ManagementAdvice

    Stop giving to so much to unproven GM and shift leaders that manipulate service percentages by learning passwords, appreciate the bottom so called unskilled workers some bonus as well. They do get the food to the end user.

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  Charlotte, NC
    Current Employee - Pizza Delivery Driver in Charlotte, NC

    I have been working at Papa John's

    Pros

    Drivers spend much of their time alone in their cars.
    Bizarre things happen that you just could not make up - sometimes they're funny.

    Cons

    It is difficult to go to work everyday for a company that has so clearly shown its disdain for the people on their front line.

    Advice to ManagementAdvice

    Employee morale at the unit level is at a catastrophic low, and with good reason. The disconnect between Louisville and the individual units has become a canyon.

    Doesn't Recommend
    Disapproves of CEO

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