Papa John's Reviews

Updated December 27, 2014
8 reviews filtered by
  • Charlotte, NC Area
  • Any Job Title
  • Current Employees
3.4
8 Reviews
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Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
290 Ratings

8 Employee Reviews

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  1. Okay stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Designate in Gastonia, NC
    Current Employee - Manager Designate in Gastonia, NC

    I have been working at Papa John's full-time (more than a year)

    Pros

    Hours are there if you want them. Easy to move up in the company and the only promote within. A lot of money to be made within the company.

    Cons

    Favorites are a big flaw with papa johns, each manager has their all star person. Overall no cobs though.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    An OK job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Charlotte, NC
    Current Employee - Driver in Charlotte, NC

    I have been working at Papa John's part-time (more than 5 years)

    Pros

    Decent Tips and per trip fees. Tips.Trip Fees paid daily. Tasks are simple. Most other employees are personable, Uniforms (shorts/hats) provided. Fairly flexible scheduling. Food often available at no charge. Employee discount is decent. 401K now available with some matching funds.

    Cons

    Very challenging to work more than 20 hours per week. PJ uses Tip Credit for drivers, so you are making only $4.25/hr when delivering, then minimum wage when in store, Car gets beat up pretty badly. No benefits, just an expensive non-compliant reimbursement plan for health, dental, vision, and hospital. Little to no training. Managers can be abusive, petty, and often discuss employee issues and gossip with other employees. Managers often cheat to meet their numbers. No one to hear complaints at district or corporate level (complaints are just sent back to the local manager to handle.) Managers often retaliate by significantly shortening your hours or scheduling you for "bad" shifts. Must look over your shoulder for other drivers stealing other driver's deliveries. The more experienced drivers cherry pick the customers they know tip well. No formal employee review/feedback. Managers frequently lie about "corporate policy" to get away with these behaviors.

    Advice to ManagementAdvice

    Care more about your employees; open an anonymous method for employees to voice concerns to prevent manager retaliation/fraud/theft. Learn to reward loyal employees who arrive on time and word hard at meeting PJ quality initiatives, rather than those who cut corners to beat the delivery clock.

    Doesn't Recommend
    Neutral Outlook
  3. It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Charlotte, NC
    Current Employee - Team Member in Charlotte, NC

    I have been working at Papa John's part-time (more than a year)

    Pros

    Most of the time one can get free pizza. Tips

    Cons

    Poor opportunity for raises. Business is unsteady

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Charlotte, NC
    Current Employee - General Manager in Charlotte, NC

    I have been working at Papa John's full-time (more than 3 years)

    Pros

    Awesome Atmosphere, good pay, fun place to work and I enjoyed making pizza, fun customers!

    Cons

    Long hours, work six days a week, pressure to keep up with numbers. Rude customers

    Advice to ManagementAdvice

    More LSM!

    Recommends
    Positive Outlook
    Approves of CEO
  6. Family type environment you become pretty close with fellow co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Charlotte, NC
    Current Employee - Shift Leader in Charlotte, NC

    I have been working at Papa John's full-time (more than 5 years)

    Pros

    as long as you work hard and try to learn new things it can be easy to climb up in the company

    Cons

    even though it is fairly easy to move up not sure the pay is worth the extra work

    Advice to ManagementAdvice

    pay should be increased but is about average with all other major shops my advice go get a higher education

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Company pays less than minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Charlotte, NC
    Current Employee - Delivery Driver in Charlotte, NC

    I have been working at Papa John's part-time (less than a year)

    Pros

    Flexible hours, comfortable shoes, and interesting co-workers.

    Cons

    Underpaid and undervalued.
    Insane co-workers.

    Advice to ManagementAdvice

    Employee morale is related to how you treat them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. Recessions workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in Charlotte, NC
    Current Employee - Pizza Delivery Driver in Charlotte, NC

    I have been working at Papa John's

    Pros

    1) get some cash from tips every night, hopefully gas doesn't est into too much.
    2) free pizza to make your kids happy ( occasionally on bad orders)
    3) free slice of pizza if you are not tired of it.
    4) meet plenty of people as the workers come and go ( so do network by all means)..
    5) don't worry about being a felon or a drug test.

    Cons

    1) opening drivers do all deliveries, make pizza, slap dough, prep food, date and stock, and much more.
    2) closing drivers get to do all deliveries across sectors and then wipe counters, sweep flour from the tile crevices, mop, set up store, and etc. No bonus at all with this extra work.
    3) never get a raise after receiving "you an asset to papa john review."
    4) work well beyond your schedule leave time if it is busy.
    5) wait to clock in if it is slow as much as 2 hours but they want you to wait around off the clock until it business picks up.
    6) Watch your 6 constantly cause it is the 5th most dangerous job to do. Plus it is minimum wage.

    Advice to ManagementAdvice

    Stop giving to so much to unproven GM and shift leaders that manipulate service percentages by learning passwords, appreciate the bottom so called unskilled workers some bonus as well. They do get the food to the end user.

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful

    Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver in Charlotte, NC
    Current Employee - Pizza Delivery Driver in Charlotte, NC

    I have been working at Papa John's

    Pros

    Drivers spend much of their time alone in their cars.
    Bizarre things happen that you just could not make up - sometimes they're funny.

    Cons

    It is difficult to go to work everyday for a company that has so clearly shown its disdain for the people on their front line.

    Advice to ManagementAdvice

    Employee morale at the unit level is at a catastrophic low, and with good reason. The disconnect between Louisville and the individual units has become a canyon.

    Doesn't Recommend
    Disapproves of CEO

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