Papa John's Reviews in Charlotte, NC

438 Reviews

3.1
438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
210 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1.  

    Good first job, just don't make a career out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Charlotte, NC
    Former Employee - Shift Leader in Charlotte, NC

    I worked at Papa John's full-time for more than 5 years

    Pros

    it's a job. free pizza/drinks

    Cons

    Upper management for this company owned store in Charlotte, NC was incompetent (and i'm being nice). no room for constructive feedback. District Managers and General Managers only cared about numbers. The District Manager in charge of my store had no idea what he was doing and openly bashed the previous DM (even though the previous DM got a promotion). Employees were repeatedly reminded that they were expendable. Pay was not acceptable for what was required from management. Bonuses were unattainable. Driver's are repeatedly getting the short end. Papa John should be ashamed of himself for how his corporate run stores are operating.

    Advice to ManagementAdvice

    Treat your employees, who help make you the money, as people and not numbers. Listen to constructive criticism from the people on the front lines. Pay management better. Maybe John Schnatter should take that billion dollars in profits and invest it into paying his employees better. Better pay, better employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pizza Delivery Driver  in  Charlotte, NC
    Current Employee - Pizza Delivery Driver in Charlotte, NC

    I have been working at Papa John's

    Pros

    Drivers spend much of their time alone in their cars.
    Bizarre things happen that you just could not make up - sometimes they're funny.

    Cons

    It is difficult to go to work everyday for a company that has so clearly shown its disdain for the people on their front line.

    Advice to ManagementAdvice

    Employee morale at the unit level is at a catastrophic low, and with good reason. The disconnect between Louisville and the individual units has become a canyon.

    Doesn't Recommend
    Disapproves of CEO

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