Papa John's Reviews in Houston, TX

448 Reviews
3.1
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
217 Ratings

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Low stress job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Tomball, TX
    Current Employee - Delivery Driver in Tomball, TX

    I have been working at Papa John's part-time for less than a year

    Pros

    Low stress job
    Work days are flexible
    Friendly work environment

    Cons

    Hourly wage is reduced when out for a delivery
    Little compensation for fuel or vehicle maintenance
    Stop and go traffic is hard on your vehicle
    Tips on credit card is taxed
    Outdated computer system
    Would charge employees for fountain drinks
    Manager would throw out pizza instead of giving it to the crew for free
    Deliveries in shady neighborhoods
    Turnover rate is high

    Advice to ManagementAdvice

    Compensate your drivers more instead of relying on tips to cover our expenses.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    pay is bad compared to other pizza places and the deliver areas are very large

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Delivery Driver  in  Houston, TX
    Current Employee - Delivery Driver in Houston, TX

    I have been working at Papa John's

    Pros

    people and management are great and freindly

    Cons

    they pay you 7.25 while in the store and only 4.55 when out on delivery- as I see it they are getting away with not paying minimum wage-- and with large delivery areas - you might driverround trip 10 miles or more -- and half the time no tip - or small one- thinking this is not worth it.

    Advice to ManagementAdvice

    pay should be 7.25 in or out of the store- we are putting our lives and cars on the line each time we leave the store.

    Disapproves of CEO
  3.  

    Alot to work on..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - In Store  in  Conroe, TX
    Current Employee - In Store in Conroe, TX

    I have been working at Papa John's

    Pros

    Easy to learn, if people are willing to learn. It's not rocket science to make a pretty pizza, but i enjoy every minute im in the store.

    Cons

    Not enough hours, I know hours are based on sales volume, But still not enough hours to survive. Too much bickering happens behind peoples backs. If somebody has a problem with what is going on, present the problem up front.

    Advice to ManagementAdvice

    Re-train drivers to answer phones, know how to work the computer, it never hurts to have a full screen, rather than lines on hold, Papa John's makes its money with a phone call, and if somebody doesnt know how to, or will just not answer the phone because they dont like talking to people, than they are in the wrong business, remember the customer is always right, even if they are dead wrong. Make Pretty Pizza's, get that instilled in everybody's mind, remember its not rocket science to make a pretty pizza....

    Approves of CEO

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