Papa John's

  www.papajohns.com
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Papa John's Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.0 418 reviews

56% Approve of the CEO

Papa John's Founder, Chairman, and CEO John H. Schnatter

John H. Schnatter

(202 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible hours, pay is commensurate with work effort as a driver (in 31 reviews)

  • Better than other starter jobs- if the customer complains, throw them a free pizza (in 26 reviews)


Cons
  • You make less than minimum wage without the chance of moving up (in 27 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 13 reviews)

More Highlights
219 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not bad

    In-Store (Current Employee) Oceanside, CA

    ProsPizza and food
    And it's fun slapping out the dough and making the pizzas
    Doing the ovens
    Folding boxes
    Being able to listen to music in between

    ConsIrritating customers
    Messy and selfish employees
    Prices on certain things are just flat out ridiculous like the wings

    Advice to Senior ManagementIdk at this moment

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Entry level management experience.

    Assistant General Manager (Current Employee) Dallas, TX

    ProsGood money, good atmosphere, good starting point

    ConsSlave labor, horrible customers, do not like the work, stingy owner.

    Advice to Senior ManagementPay well and your people will stay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Overall good company ethics

    Training General Manager (Current Employee) Mobile, AL

    ProsCompany values dedicated to internal development and promotion, depending on job/store/franchise benefits are pretty good

    ConsCommunication and top level management can be disorganized

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Papa Johns

    General Manager (Current Employee) Indianapolis, IN

    ProsGreat Pay and great benefits

    ConsPeople are unprofessional and lazy

    Advice to Senior ManagementClean House

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very Rewarding Work Experience

    Assistant Manager (Current Employee) Waco, TX

    ProsPlenty of room to move up; flexible hours; great job for college students; depending on delivery area, working for tips can be very lucrative.

    ConsPlenty of room to move up(lack of available managers/hiring practices leads to inexperienced people in charge). High level of stress for low level of compensation.

    Advice to Senior ManagementThere should be a salary increase for management. Even when working full time I was making less than when I was working part time as a delivery driver.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It started off well

    Shift Leader (Current Employee) Middletown, NY

    ProsMost of the staff I grew close to, calling them my friends, even as I went from driver to shift leader.

    ConsAt will policy is abused from management side. Missed a day? First and only warning. Some don't even get that. Many employees are ones who have never had a job before, which is fine, but management never takes the time to actually get to know the potential employee before hiring them, usually on the spot.

    There is next to no room to grow. If there's a managerial spot open and you know all the skills, then you -may- be asked if you want the position. Other than that, drivers stay drivers, and shift leaders get nothing else. There's no benefits from being a manager: no consistent work schedule, no benefits, no incentives to do more. Hours can fluctuate drastically, and can stay like that for long periods of time. I was working an easy 38+ hours when I started, and even though business has picked up, my hours have been slowly cut over the past months, sitting just about 33 hours, and that's with closing times scheduled into it, which you never actually get to work.

    The owners pinch every penny they can, quick to cut corners and hours whenever they can. No one wants to be stuck here due to the fact that the pay is lacking, the hours are dwindling, and they fail to properly train new hires, dumping everything onto the shift leaders, who are overworked and underpaid. We're expected to drop whatever we're doing (even if we're out of town or on vacation), and rush to their aid whenever they want, but if we request the same, we're snubbed and told to deal with it.

    Advice to Senior ManagementTake care of your shift leaders and drivers. You may be here at the end of the day if we all quit or if you fire all of us, but without us, you have no one to run your store.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Did not feel valued as a worker.

    Cashier/Food Handler (Current Employee) Louisville, KY

    ProsCoworkers were great and made the job bearable. We had a sort of "suffering together" attitude.

    ConsMinimum wage jobs are not fun anyway, but this company should treat the workers as more than pawns to make a profit. Regulations, rules, and compensation reflected very poor attitudes towards us workers. My in-store boss seemed sympathetic, though there wasn't a lot he could do within the rules pressed upon him from higher up.

    Advice to Senior ManagementPlease value your workers by treating them fairly and paying them fairly. Do not punish them when you are pressured into treating them slightly better.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun, eventful, however...

    Anonymous Employee (Current Employee)

    ProsGreat co-workers, opportunity to grow, networking, fun atmosphere, easy to catch on, fun making pizzas, flexible hours

    ConsLow pay, chaotic at times, some lazy co-workers, management issues, can't keep drivers to save ones life.

    Advice to Senior ManagementTo the general managers boss, let the gm of the store run his or her store. Don't always try to control their actions, it causes nothing more then grief and frustration on the manager and that trickles down to the insiders and drives such ultimately leads to workers quitting, leaving the remainder workers to work even harder...for the same amount of pay.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    unorganized

    Shift Manager/Driver (Current Employee) Libertyville, IL

    Prosopportunity for advancement early on, get to listen to music and drive around.

    ConsChanges schedule on a whim without notice, either very slow or very fast,

    Advice to Senior Managementdon't do it, its a trap.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not bad depending on owner

    Kitchen Employee/Delivery Driver (Current Employee)

    ProsAdvancement opportunities are available if you are willing to work at hard. Better than any job in the fast food industry.

    ConsOften times management is chosen way too quickly and are not efficient at their job. Usually not enough compensation for deliver drivers.

    Advice to Senior ManagementMore strict selection process for shift managers and higher pay for delivery drivers

    Yes, I would recommend this company to a friend

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