Papa John's
3.0 of 5 354 reviews
www.papajohns.com Louisville, KY 5000+ Employees

Papa John's Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.0 354 reviews

                             

55% Approve of the CEO

Papa John's Founder, Chairman, and CEO John H. Schnatter

John H. Schnatter

(168 ratings)

54% of employees recommend this company to a friend
39 Employee Reviews Back to all reviews
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Hostile Working Environment

ADM Assistant (Former Employee)
Des Moines, IA

I worked at Papa John's full-time for less than a year

ProsMy paycheck was given weekly.

ConsNo checks and balances for the satellite warehouse managers. Managers are allowed to scream, bully, and harass other employees. Managers also are allowed to come in with hangovers, bragging of their exploits the night before. In addition, they fill leadership positions with mentally handicapped persons who cannot remember from hour to hour instructions previously given.

Advice to Senior ManagementFrequent spot check ups without prior notice. Talk to the lower level employees, not only to manager. Create an anonymous grievance chain of command, whereas employees feel comfortable issuing a complaint.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Papa John's simply does not care

Shift Manager (Former Employee)
Kalamazoo, MI

I worked at Papa John's part-time for more than a year

ProsIf you identify yourself as a slacker, you've found the perfect job.

ConsAfter quickly being promoted to a management position, it became clear to me that this isn't the company for anybody with aspirations. Employees regularly come and go in a matter of months with no efforts even acknowledgment of employee retention plans. Among those that stay are a group of entirely unmotivated people that take advantage of the other employees without recourse. All those with work ethic that stick around are promptly taken advantage of with poor scheduling and hollow promises.

After accepting my promotion I was given half of the raise that was promised, constantly being told that it would be fixed on the next paycheck. In a little over a year there were 4 separate counts of this spanning up to 8 months. In fact, when I quit I was offered a raise that was still less than my agreed upon wage!

Please do yourself a favor and never work here.

Advice to Senior ManagementSpend a day in a busy store to get an idea of day to day operations.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Terrible managment!

Shift Leader (Former Employee)
Charlottesville, VA

I worked at Papa John's full-time for more than 5 years

ProsProviding excellent service to customers.

ConsTo name a few: Unstable work environment & bad management

Advice to Senior ManagementListen to the employees & conduct meetings if needed so everyone is on the same boat. Treat your employees better!

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Very Fun but stressful as a driver

Pizza Delivery Driver (Current Employee)
Dallas, TX

I have been working at Papa John's full-time for more than a year

ProsDecent money and alot of good people to work with but mostly young immature kids!

ConsNot enough tips to sustain for the mileage and gas and oil changes tires etc. you have to put into the job out of your own pocket!

Advice to Senior ManagementPay Employees higher wage and offer raises and bonuses for being a good employee!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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learning

General Manager (Current Employee)
Buffalo, NY

I have been working at Papa John's full-time for more than a year

Prospay check,worked with public,met a lot of good people

Consno support,trainning or direction,,just do it

No, I would not recommend this company to a friend

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Hell in a hand basket.

Manager (Former Employee)

I worked at Papa John's for more than a year

ProsThe people are fun to work with, and have remained friends with many of them.

ConsNO federally mandated breaks, benefits (if you can get them) are basically nothing, little respect from higher ups.

Advice to Senior ManagementStart treating your employees like people and not mindless slaves. There's a reason why in two and a half years I saw hundreds of people come and go with in a month of starting. People are people regardless of job position. Everyone deserves some respect.

No, I would not recommend this company to a friend

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1 person found this helpful  

delivery driver

Delivery Driver (Former Employee)
Fayetteville, NC

I worked at Papa John's part-time for more than a year

Prosgood tips some days and bad days.

Consif you get robbed they will drop you like a rock.

Advice to Senior Managementcare for your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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the worst job that I have ever had.

Delivery Driver (Former Employee)
Sterling, VA

I worked at Papa John's full-time for more than 3 years

ProsThere really aren't any, aside from food discounts and being treated like you don't matter that is.

ConsAside from the obvious like your car will be destroyed quicker than you think and the "compensation" that they claim you get never being enough there's a marked decrease in tips every single day because John Schnatter seems to think increasing his delivery fee is a good idea.

I can not stress it enough that you should stay as far away from Papa Johns as possible.

Advice to Senior ManagementYou need to completely and utterly change the entire way you work from top to bottom. It's not gonna happen so I just take heart knowing that you're on the way down as far as stock prices go.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

Harassed and discriminated

Delivery Driver (Current Employee)
Laredo, TX

I have been working at Papa John's part-time for less than a year

ProsI like the pizza as it has a unique taste from any other pizza chains and it is a great place to order pizza for the family. There are great opportunities to advance from within and move up to management positions.

ConsNo chain of command. No open door policy. Racism. Lack of concern for major personal issues. 17 year old shift leaders. Stealing money and product known by the store management. People do whatever they want.

Advice to Senior ManagementGood drivers are constantly quitting because of the horrible treatment by three teenagers and a manager who does not listen.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good first job, just don't make a career out of it

Shift Leader (Former Employee)
Charlotte, NC

I worked at Papa John's full-time for more than 5 years

Prosit's a job. free pizza/drinks

ConsUpper management for this company owned store in Charlotte, NC was incompetent (and i'm being nice). no room for constructive feedback. District Managers and General Managers only cared about numbers. The District Manager in charge of my store had no idea what he was doing and openly bashed the previous DM (even though the previous DM got a promotion). Employees were repeatedly reminded that they were expendable. Pay was not acceptable for what was required from management. Bonuses were unattainable. Driver's are repeatedly getting the short end. Papa John should be ashamed of himself for how his corporate run stores are operating.

Advice to Senior ManagementTreat your employees, who help make you the money, as people and not numbers. Listen to constructive criticism from the people on the front lines. Pay management better. Maybe John Schnatter should take that billion dollars in profits and invest it into paying his employees better. Better pay, better employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Papa John's reviews and ratings — including employee satisfaction and approval rating for Papa John's CEO John H. Schnatter. All 39 reviews posted anonymously by Papa John's employees.