Partners HealthCare

www.partners.org

Partners HealthCare Reviews

Updated December 26, 2014
Updated December 26, 2014
194 Reviews
3.5
194 Reviews
Rating Trends

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Partners HealthCare President & CEO Gary L. Gottlieb
Gary L. Gottlieb
71 Ratings

Review Highlights

Pros
  • Benefits are good, great work/life balance because everyone runs out at 5 (in 30 reviews)

  • Great benefits; opportunity to work with world-class doctors (in 22 reviews)


Cons
  • As with any large organization there are times when it is very political so you need to be prepared for that when working her (in 5 reviews)

  • Upper management doesn't seem to care much about the staff (in 5 reviews)

More Highlights

53 Employee Reviews Back to all reviews

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  1.  

    Great people, interesting work supporting the best hospitals in the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Integration Coordinator in Boston, MA
    Current Employee - Integration Coordinator in Boston, MA

    I have been working at Partners HealthCare full-time (more than 5 years)

    Pros

    Benefits are top notch
    Installing Epic Health Systems
    Work/Life Balance is very good, but depends on your manager

    Cons

    Not a lot of room for growth or innovation on the IS side
    Heading into Operational Mode when Epic install is complete, therefore current roles will change and there is potential for downsizing in the future

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Partners HealthCare

    Pros

    The compnay offers Great Health benefits

    Cons

    job growth, advancement, learning new technology are very limited.

    Advice to ManagementAdvice

    Give employees more opportunities to be innovative and creative

  3. 1 person found this helpful  

    Exciting work but management doesn't value employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Partners HealthCare (more than 10 years)

    Pros

    Top, dedicated healthcare professionals delivering care, doing cutting edge research and teaching at hospitals. Provides a sense of mission to support these institutions.

    Cons

    Very low morale. A lot of bureaucracy, management well taken care of whether good managers or not, and do not value employees. Little growth opportunity generally and due to low turnover of managers.

    Advice to ManagementAdvice

    Do 360 reviews of your managers. Reach out to non-managers to find out what's really happening. Morale is lower than ever. Acknowledge that everyone is overworked and we're getting beaten up in the press instead of just announcing more budget cuts and "values" that bear no resemblance to workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place to build a health care career, but beware of the bureaucracy...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative in Boston, MA
    Former Employee - Client Services Representative in Boston, MA

    I worked at Partners HealthCare full-time (more than a year)

    Pros

    Partners is one of the strongest health care players in New England, and working there means working with some of the best hospitals in the country. If you are looking to build a healthcare career in the Greater Boston area, this is a great place to start.

    The company offers good pay and great benefits, as well as a vast array of career opportunities for clinical and administrative healthcare professionals alike.

    Cons

    As one of the largest integrated health systems in the country, Partners has a bureaucratic organizational structure that can be frustrating if not exceedingly difficult to navigate. At the same time, while the company's 501(c)3 nonprofit status helps it to maintain a focus on its mission to provide quality patient care and research, it has a distinctly corporate culture that one could argue is "nonprofit" by name only.

    Additionally, it is worth noting that there is a nationwide trend in which large health networks have moved to strengthen their market share by acquiring smaller community hospitals, research centers and physician practices within their region. With ever greater bargaining power, these health networks put upward pressure on prices and, in doing so, can challenge the affordability of health care services for many patients. Make no mistake: Partners is one of the organizations that has led this charge.

    Advice to ManagementAdvice

    Corporate management should at all times take inspiration from the constant innovation that is occurring at the organization's clinical front lines. These hospitals and research institutions deserve to be supported by finance, operations, and HR functions that mirror their mission-driven commitment to the stakeholders that matter most: the patients.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Lots of red tape and bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Specialist in Boston, MA
    Former Employee - Senior Project Specialist in Boston, MA

    I worked at Partners HealthCare full-time (more than 3 years)

    Pros

    Good opportunity to retire with company. Some of the smartest and hardest working people in the industry. Very professional environment. Good education programs within the company.

    Cons

    It takes forever to get anything done because of the size and bureaucracy. Lots of red tape.

    Advice to ManagementAdvice

    Consider more introductions between department and different organizations within the company. Help employees to have better visibility in the business processes and how others may contribute or influence.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Enjoyed working with a variety of people at a company dedicated to healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Analyst II in Boston, MA
    Former Employee - Applications Analyst II in Boston, MA

    I worked at Partners HealthCare full-time (more than 8 years)

    Pros

    There is tons of training. They are quite flexible with work at home and family life work balance. Benefits are excellent. There are a lot of opportunities to move around within the network if you're good.

    Cons

    Partners eCare will cause a lot of people to be laid off, and it's not always the last in, it may be the least liked. There is no union. Salaries are low compared to the industry (or they were).

    Advice to ManagementAdvice

    Treat your base level employees with respect. Communicate WAY more than you do now and stop promoting people because of their tenure.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to work if you want to stay in healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare full-time

    Pros

    great people to work with, leadership is willing to try to listen to your concerns and fix them over a course of time, great health benefits (medical, dental, vision), and a good opportunity to learn all about healthcare

    Cons

    huge lack of communication between departments, little room for growth up the chain, not enough work to keep the amount of people continuously hired busy

    Advice to ManagementAdvice

    Different departments need to learn to talk to each other. No one has any idea what other departments are doing and it always causes trouble.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent place to work but a lot like working for the government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Partners HealthCare full-time (more than 5 years)

    Pros

    ok work/life balance
    pay is average
    connected work is a nice perk
    smart people and very caring people at the hospitals

    Cons

    new employees coming in with the same amount of experience will make more than you
    raises are 2 percent, not in line with inflation and have been for years now
    if you live outside the city the commute in is one of the worst you will ever experience
    the current EPIC project has all IS teams overworked

    Advice to ManagementAdvice

    Stop bragging about what you are spending or have spent implementing EPIC. all those millions and now billions of dollars could have gone to making what you had better in the first place. Try and make your middle managers decide on something instead of dodging accountability, or passing the ownership to another team...it's sad to see that time and time again.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Epic tidal wave changes everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Partners HealthCare full-time

    Pros

    Tons of learning opportunities, working with world class clinicians, focus on patient care, can move around within the company.

    Cons

    Dramatic culture change with Epic rip and replace of current systems. Lots of new people and confusion, deadline driven without attention to quality. No one talks about patient care or patient safety anymore, it's all about making your dates. Managers are in meetings all day and no longer able to provide coaching or mentorship. Feels like just another corporate job.

    Advice to ManagementAdvice

    Don't forget what made you great in the first place. Don't become another also-ran.

    Recommends
    Neutral Outlook
  11.  

    Mission is Awesome, Pay is not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Partners HealthCare full-time (more than 3 years)

    Pros

    Mission - There is a real sense that you are part of something that makes a positive impact in Boston and on the world.
    Great People
    Innovative Hospitals
    Benefits
    Work-life Balance

    Cons

    Pay is terrible for the market. And it isn't going to get better.
    Low performers drag everyone down -- they don't let low performers go.
    Not a lot of room for advancement

    Advice to ManagementAdvice

    I know it is a tough financial market for you, but you have to do something about the low salaries. Also, don't be so afraid to let people go. Educate managers on what needs to be done so that they don't need to be so worried about having difficult conversations and lawsuits.

    Recommends
    Negative Outlook
    Approves of CEO

Partners HealthCare Photos

David Finance,Systems Administrator --Coach & Community Builder
Eleni Director of Grant Management--All-Star Mom
Sandy Application Coordinator--Obstacle Course Champion

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