Patina Restaurant Group Reviews

Updated August 12, 2015
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Nick Valenti
3 Ratings

13 Employee Reviews

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  1. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Patina Restaurant Group full-time (More than 10 years)

    Pros

    You can have a fixed schedule if ypu need to further your education.

    Cons

    There is no promotion from within the organization, upper level mangement jobs are offered to managers outside of the organizational structure.

    Advice to Management

    There is a need to motovate your present team of managers through rewards, acknowledgement and promotions.


  2. Helpful (1)

    Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Patina Restaurant Group (More than 5 years)

    Pros

    great chefs, beautiful venues, great long time guests

    Cons

    management team is often overworked and understaffed

    Advice to Management

    improve hiring strategies to keep restaurants properly staffed


  3. Helpful (1)

    Catering Ops Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Patina Restaurant Group full-time (More than 5 years)

    Pros

    Learned a lot planing and executing events for cultural institutions. Lots of great creative minds getting together to make parties memorable

    Cons

    Very little support from management. Profits not put back into department resulting in making do with what you have for years (ie equipment, supplies, etc.). No room for growth.


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  5. Discriminated after return from Military Duty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Patina Restaurant Group part-time (More than a year)

    Pros

    Professional and organized environment. Majority of the employees are very nice and pleasant to work with.

    Cons

    I happened to encounter terrible management, and as I have mentioned in the title for this review, I discriminated against when I returned from a tour for military duty. It was very disappointing.

    Advice to Management

    I don't think the manager wanted to relate and therefore he never did, instead I got the worst shifts and were forced to quit.


  6. Helpful (1)

    Good Restaurant, Mean Executive Chef

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Anaheim, CA
    Former Employee - Line Cook in Anaheim, CA

    I worked at Patina Restaurant Group full-time (More than a year)

    Pros

    Best thing about working here or anywhere in Downtown Disney is getting a cast member card to get into the park as much as you'd like for FREE!!!! only downside is that you cant get others in unless you are a manager or work INSIDE the park but other than that it still is amazing to get that kind of deal.

    Cons

    HEAVY traffic flow, specially during the holiday seasons

    Advice to Management

    the higher executives and general manager could be a bit nicer to the staff and not yell at them or throw thing at them


  7. Helpful (2)

    Decent experience but you deserve better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Patina Restaurant Group full-time (More than 5 years)

    Pros

    talented chefs, interesting people, decent experience.

    Cons

    Tendency to promote unqualified and unprofessional management, lack of training company wide, no employee appreciation, disorganized HR, payroll & reimbursement programs, plenty of nepotism and favoritism. Unappreciative founder/owner. Does not promote within company consistently. HR issues consistent with the industry.

    Advice to Management

    Treat your management & all staff as you would like your guests to be treated. They are the first face to the guest after all. Hospital 101. Implement substantial training programs.Give back to the community you claim to support-discounting your services is not action-it is just a tax deduction on inflated costs. Get out and do something


  8. Helpful (2)

    Great benefits but frustrating conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Patina Restaurant Group full-time (More than 5 years)

    Pros

    Non-seasonal employees receive full health care for nominal charge through the union. Holiday season provides many opportunities to work and make great money. Regular customers (from NBC and other corporate/businesses in building and nearby) comprise a good deal of breakfast and lunch business.

    Cons

    Frustrating conditions: Want servers to perform at fine dining level but don't provide support staff to do so. Attracts many tourists who think it is a cafe or diner and are shocked by prices (and therefore do not order much). Junior management is routinely stressed and either take it out on staff or have difficulty handling issues.

    Advice to Management

    Become clear about direction taking restaurant and follow that direction through so it's consistent.


  9. Helpful (1)

    A place to keep your mouth shut, make your money, and go home

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY
    No opinion of CEO

    Pros

    The money is decent, there are several managers who are extremely supportive and kind, schedules are generally respected and flexible, no one ever gets fired

    Cons

    Extreme overstaffing, brutish managers, no help in cases of repeat customers who do not tip at all, impossible to get benefits, no communication between managers and staff

    Advice to Management

    the goal of the staff and management is the same: maximize sales and customer satisfaction to maximize profits/tips. increased communication would do a world of difference and a happy server is more likely to lead to a happy customer and ultimately a happy bottom line for Patina. staff suggestions should not be treated as subversiveness.


  10. Bartender

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Anaheim, CA
    Former Employee - Bartender in Anaheim, CA

    Pros

    Pretty good place to work. Made good money behind the bar. Usually you made comparable money on how hard you worked during the shift.

    Cons

    Management didn't treat people well. Dealt with many irate customers and families. Kitchen messed up a lot and you had to take food off of their bill, lowering your tip.

    Advice to Management

    Listen to your employees. Upper management didn't do a great job hiring good management during my time there. There were some good managers, but a lot of really bad ones.


  11. Helpful (1)

    Some Good Some Bad

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Operations in Los Angeles, CA
    Former Employee - Director of Operations in Los Angeles, CA
    No opinion of CEO

    Pros

    Recognized Chef, industry name, good presence in the Los Angeles and New York City Markets. Some talented people at the helm.

    Cons

    Downturn in industry has created a somewhat necessary penny wise, dollar foolish mindset at the company. This will hurt them compared to others when things finally turn upward. They have a lot of unprofitable locations bringing the rest of the company down.

    Advice to Management

    Remember what made you successful in the past. In this economy "luck" will be exposed for what it is. The only differentiation companies have now are their "people".



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