Paychex

www.paychex.com
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Paychex Reviews

Updated February 17, 2015
Updated February 17, 2015
145 Reviews
5.0
145 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
145 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 48 reviews)

  • Professional company, takes care of their employees, great benefits (in 54 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 32 reviews)

More Highlights

145 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Paychex

    Pros

    High commission potential / work flexibility

    Cons

    Ok base salary benefits are ok

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales- Hr Solutions Sacramento

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Solutions in Sacramento, CA
    Former Employee - Human Resources Solutions in Sacramento, CA

    I worked at Paychex full-time (more than 3 years)

    Pros

    Great comp plan, if you can hit your numbers
    Great leadership
    Supportive management

    Cons

    Unrealistic year over year quota increases
    Horrible cross team partnership, your partners will stab you in the back for a deal

    Advice to ManagementAdvice

    Referal/partnership quotas.
    I would go back in a heartbeat if that was changed

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A great company that cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Ready Representative in Houston, TX
    Current Employee - Territory Ready Representative in Houston, TX

    I have been working at Paychex full-time (less than a year)

    Pros

    I LOVE working at Paychex. I look forward to coming to work every day. The training is top notch, the benefits are outstanding, and I love what Paychex stands for. The CEO is also awesome and you can tell he truly wants the best for the company AND the employees. The pay is really great too.

    Cons

    The challenges of this job are the same as any sales job. There are many competitors and we can't always match price. But work hard and show the value and it pays off

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Seattle, WA
    Former Employee - Sales Representative in Seattle, WA

    I worked at Paychex

    Pros

    Great company to sell for. Brandon Placek is a great mentor and salesman!

    Cons

    I can not think of any.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Opprotunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support in Rochester, NY
    Current Employee - National Sales Support in Rochester, NY

    I have been working at Paychex full-time (more than a year)

    Pros

    There are many opprotunities within the company. If your entry level position is not the right fit they will find a better fit for you

    Cons

    The nature of the job is hard. This is sales, its not for everyone

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good pay and work environment, tedious and repetitive work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Specialist in Kennesaw, GA
    Current Employee - Fulfillment Specialist in Kennesaw, GA

    I have been working at Paychex part-time (less than a year)

    Pros

    Good pay for an entry-level job requiring no experience. Mostly laid back environment during the work day. Weekends are always off days (except the occasional Saturday during quarter/year end). Big opportunities for advancement in the company. Paid time off and good vacation hours are a plus. Easy to get days off if needed. Job works well around school schedules. Management is very professional along with the environment.

    Cons

    The hours can go from morning to evening or afternoon to evening (about 8:00/8:30 during the midweek), not leaving much time during the week to get anything done other than going to work. During the busy season, the stress level is significantly higher than usual and the job is not enjoyable that way. Expectations can be sometimes confusing and not expressed clearly. The work is very, very repetitive.

    Advice to ManagementAdvice

    Make sure you inform all new Fulfillment Specialists on the importance of packing speed and productivity expectations as soon as they start. Communicate the inner workings of Distribution to the Payroll Specialists upstairs so that the Fulfillment Specialists do not receive incorrect or confusing packing instructions and make errors. Hire temporary employees for the busy season so the stress level may be lowered.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paychex full-time (more than 5 years)

    Pros

    Incredibly supportive and positive work environment

    Cons

    High Standards are in place

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Every day that I work for Paychex, I love the company more and more!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Online Advisor in West Henrietta, NY
    Current Employee - Human Resources Online Advisor in West Henrietta, NY

    I have been working at Paychex full-time (more than a year)

    Pros

    First of all, there are endless opportunities for growth with Paychex; as long as you set a career goal and work hard, management will help you attain that goal. The work culture is very respectful, but also fun. Managment stresses work/life balance, which makes it easy to leave work at work!

    Cons

    Sometimes the job can get a bit monotous, but that can happen with any company!

    Advice to ManagementAdvice

    Please keep doing exactly what you are doing as far as taking employee surveys, having the annual employee meeting, etc! I feel like my voice actually counts, and you are putting your employees first!

    Recommends
    Positive Outlook
  10.  

    Fantastic company that truly cares about its employees. Great opportunities for pay, advancement, and growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Core Sales Representative in New York, NY
    Current Employee - Core Sales Representative in New York, NY

    I have been working at Paychex full-time (more than 10 years)

    Pros

    Company values are taken seriously and reinforced by senior leadership. Opportunities for pay, recognition, and career advancement are earned fairly based on merit.

    Cons

    I don't have much bad to say about Paychex. The company cares about its employees and trains, and develops them well.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Technical Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist in Denver, CO
    Current Employee - Technical Support Specialist in Denver, CO

    I have been working at Paychex

    Pros

    I found the company to be very aggressive in their training of their Software and easy to work for.

    Cons

    Thier salary was some what low

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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