Paycom Reviews

Updated March 22, 2015
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Paycom President Chad Richison
Chad Richison
2 Ratings

5 Employee Reviews

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  1. Helpful (5)

    Paycom has great potential with little substance to back it up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paycom

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Inexpensive health insurance
    The people
    Training (initial)

    Cons

    Generally speaking, Paycom does not hire software professionals, and, in some cases professionals at all. I come with numerous years of experience and I know a great product when I see it. Our software is beautiful and on the rise. However, Paycom has done a terrible job at tackling the growth effectively. Specialist are over worked and stretched too thin, the training specialists should really be called the "set up and leave specialists" , the sales team is idolized as Gods, and the client relations department is the red headed step child that gets to deal with an angry client\ incompetent or undertrained team members, for years.
    As a client rep, you are not paid on retention. Your salary is a laughable tiered structure starting at 45k ( average in software is 85k) Then, you will work until 11 at night at least 3 nights a week, solving issues for your clients, and answering numerous emails to help keep your team a float. We get told that we are "the angels" of Paycom, saving and maintaining multi millions of business, yet you are paid like an entry level cold caller.
     As a newer department, growing pains happen. This isn't growing pains, this is an issue with structural integrity.

    Advice to Management

    In short, software is difficult, not every one gets it. Please stop hiring pretty faces with little to no REAL experience. As product grows and continues to develop, compensate your employees accordingly. Offer a legitimate structure for growth and stop making excuses. Your employees need to see an action plan for change. I hear the rumbling from colleagues and I am not even close to being the most upset/dissatisfied.

    Paycom Response

    Mar 24, 2015Representative

    Technology and our people are cornerstones of our organization. We take great pride in the high-quality individuals we hire and that is reflective in the growth of our company. In addition to the ... More

  2. Helpful (13)

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Paycom full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pay. This really is the only thing the position has going for it. And that's if you can learn the business, have success in selling, and have a lot of luck. If you really give it your best shot, you will probably make a decent amount of money.

    Cons

    This is a strong word of advice/caution for people with families. The work/life balance is horrible. In my interviews, I was told the job is 7:30 to 5:00 in most offices with a one hour lunch break. You must not expect this to be true. I would say the company is border line deceitful about how much it will truly require of you to maintain your work load in this position. There is truly no possible way for you to keep up with everything in this position with normal work hours but they certainly don't tell you that in your interviews. Also, you are made to feel terrible and like a constant failure until you put in more hours. It is extremely wrong and unhealthy to do this to people. I left a good job because I was recruited for this position. In theory, this job really did seem like a fantastic choice. Now this job feels like my nightmare because it has taken away so much time from my spouse and children. It was strongly suggested to me by upper management to rearrange my personal time with my spouse and kids just so that I could work more. This job is terrible for families especially if you value your family over money. The only thing upper management seems to value is money. People in my position at my particular office are not looked at as valued human beings but rather work horses for more money. It's a sick environment in that aspect. I cannot speak for other offices or management as a whole since this my personal experience within my office. If you are a young single person, this job would be great. You will still have no life, but at least you won't be forced to cut down your own spouse and children for the "good of the company."

    Advice to Management

    You should be up front with people that are interviewing for the sales rep positions about what will be required of them. You hurting young families by making this seem like a relatively "normal" 8 to 5 job with a lunch. Hard work is fine. But not at the loss of sleep, time to eat, and time to spend with family. Your managers you are hiring need some sort of accountability for what they are saying to their employees or how they are actually managing their people. In my case, there is no management...just filling us with fear that we will all lose our jobs if we don't "figure it out." Your managers should never be able to get away with telling people to spend less time with their children so they can work more. There should absolutely be correction for that, and there should be a safe place employees can go to report things like this about their management without fear of losing their jobs. I would think that if you give more kindness, more time off, and not just use fear tactics on people, that your company would thrive even more. People would be happier, actually enjoy their job, and be more loyal and hardworking for a company that treats them with respect. I want to love this job. In theory I could love this job. But I was strongly asked to spend less time with my family to work more. How am I supposed to just deal with that. I'm already working from about 6:00am to 5:30pm and then work more in the evening and working some on weekends.

    Paycom Response

    Feb 23, 2015Representative

    Thank you for bringing this to our attention. We understand and appreciate the need for work/life balance and just like any career; the balance is more easily attained with experience. We pride ... More

  3. Helpful (11)

    Poor leadership and write their own company reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Paycom full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay and benefits are great. If you have the perfect storm, you will be well compensated in commission.

    Cons

    The company has no listed values or moral conduct. They promote based on achievement which is great, until you get the job and realize that your achievement is based on your territory. They do not review the territories and just assign them, therefore you can get into a tricky situation if you get a rough territory and a manager who is unwilling to listen to your concerns. They have no way of standardizing metrics, so you will be selling a territory of 5 zip codes against someone who has a whole state and you will be held to the same standards. They are very old school in their management tactics and use verbal threats and write ups as motivation.

    Advice to Management

    Invest in your leadership. Do a Six Sigma training so that leaders understand realistic metrics and set good expectations. Set a moral code for your company.

    Paycom Response

    Oct 10, 2014Representative

    Thank you for pointing out the positives in the pay and benefits. We are sorry to hear you feel the way you do, but we want you and others to know that we do review territories. We divide ... More

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  5. Helpful (8)

    Good and bad all rolled up into one tortilla

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paycom full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Catered lunches= $4.
    Constant Paycom cheer leading & freebies (ie: shirts, pens, etc).
    On-site gym
    Medical care= $1 (not including vision & dental).
    Company wide participation events (ie: contests, trivia, fundraising).
    Employee recognition.
    Parties.
    Company is growing and there is good job security.
    Benefits are decent & there is a 401k plan with match.
    For many departments, generally consistent hours.

    Cons

    Lots of office politics.
    Cliques are not discouraged.
    The quality of your experience working for Paycom will depend on your department/team
    In my own team, employees with bad work ethics have been rewarded, good behaviors are overlooked.
    On the same note, rewards are often left to chance instead of merit.
    Don't expect to get most holidays off-- do expect to come in during inclement weather... or else.
    Not a lot of vacation or sick time.
    Internal growth is minimal outside of your own department, Paycom has few internal positions posted, most are for external applicants only .
    Lower level management has "training" on leadership by people inexperienced in leadership. Managers/leads don't understand what it means to be a leader as opposed to a "boss."
    The company calls itself a training company, but when 20 somethings are training on topics they have no experience with... lessons can't be taken seriously.
    Lacks diverse work force. Lots of fresh out of college, women, in their early 20s. This can make for a very "high school" atmosphere.
    No part-time positions.
    The interview process .... is just terrible on every level from tests to the interviewers being prepared.

    Advice to Management

    Be consistent within the company on expectations. Don't let some departments have rampant poor work ethics while others have high standards. Set company standards for what is expected and enforce them... for example, some departments have very high punctuality standards, others allow tardiness to run rampant.

    Paycom Response

    Dec 10, 2013Representative

    We are committed to continuously evaluating our policies and procedures within our organization and embrace the opinions of each of our employees. As such, we survey our workforce each year and found ... More

  6. Helpful (2)

    Not bad for 21 year olds

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Paycom

    No opinion of CEO
    No opinion of CEO

    Pros

    Nice office, people are mostly friendly. The benefit package for single people without children is very nice.

    Cons

    The pay is minimal for college graduates. One can make more money at any retail store without a degree.

    Advice to Management

    Spend less money on snacks, and more money on employees.

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