Paycom

  www.paycom.com
  www.paycom.com

Paycom Reviews

Updated October 22, 2014
Updated October 22, 2014
145 Reviews
4.4
145 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paycom President Chad Richison
Chad Richison
126 Ratings

Review Highlights

Pros
  • If you put in the hard work they will definitely reward you back (in 13 reviews)

  • Compensation is good and there is always room for growth in your career (in 5 reviews)


Cons
  • Work life balance at the beginning is definitely difficult (in 7 reviews)

  • I guess if you don't like hard work it could be considered a con (in 10 reviews)

More Highlights

110 Employee Reviews Back to all reviews

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  1. 8 people found this helpful  

    Read review: The Full True Story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Paycom full-time

    Pros

    Some of the people I have met are amazing people that will find success no matter where they are or what they do.

    Cons

    The review titled "The Full True Story" really hits it on the nose for the most part.
    Work/life balance: There is no work life balance at Paycom. After 6 months you will accumulate about 1.5 days of vacation time so for the first year don't plan on doing anything with your family or friends.
    Micromanagement: You will work in an environment of micromanagement. So if you like to be micromanaged all day every day then this is perfect for you. You will be working from 7am till 6pm every day. You will be at the office on Mondays, Tuesdays, and Fridays at 7am sharp and don't be late even though you won't really start making phone calls till 8:30am. That hour and a half is used for "pumping up" by playing silly games such as taboo, pictionary, or catch phrase. And if you try to use those early morning hours to do work and not participate in the games - you will not be allowed. On every Friday there is a conference call at 4pm that lasts about an hour or hour and a half so that everyone can read off their sales for the week to the whole country and that you must be present for and you must take from the office. It seems to me that it would be a better use of time and money to be working in the field that last hour of work on Fridays because I can easily read an excel spreadsheet myself without having someone else read it off to me. On Good Friday before Easter the call lasted until 6:30pm. Again no work/life balance.
    Training: They say the training is considered a mini MBA but I would say it is standard in sales and nothing crazy. I have been a part of much more intense training programs that lasted 16 weeks (versus Paycom 5 weeks of training including corporate) and where you would spend time with successful tenured reps in order to learn best practices. At Paycom I rode with a rep only 5 times and who had under a year of experience and no executive status. My manager was never involved in any of the training. After training I tried to get my manager to ride with me sometimes but was told that unless I had an appointment with an executive or it was a second call then they would not be helping me or riding with me. This is not the kind of feedback you want to hear fresh out of training and early on in your career at Paycom. You will not be trained on how to transition an account to the Paycom payroll - you will just learn as you go and hope for the best with your first payroll sale. So expect your first payroll transition to have many bumps and issues and expect to now dedicate most of your time to transitioning the payroll instead of looking for new business and selling.

    Advice to ManagementAdvice

    Dedicate more to field training to new sales reps by partnering them with tenured successful reps. Stop wasting precious work hours with silly games in the morning and hour long conference calls every week that are redundant and do not provide any added benefit. It would be much more effective to send out via email every week the sales across the country to everyone and once a month host a conference call to highlight the biggest sales and why they were successful. This way Friday afternoons could be utilized making sales calls, having appointments, finding "rainbows" or doing extra training. Currently no one pays attention during the Friday conference call until their region is up and they have to speak. Otherwise the call is on mute and everyone is playing with their cell phones or doing other things.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Paycom Response

    Jul 17, 2014Representative

    We value your feedback and are sorry to hear your viewpoints of our sales culture. We pride ourselves on the high-character individuals that make up our organization and know that a career with ... More

  2. 6 people found this helpful  

    No Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in DFW, TX
    Current Employee - Sales Representative in DFW, TX

    I have been working at Paycom full-time (more than an year)

    Pros

    Great opportunity for amazing compensation

    Cons

    Very political, poor management (condescending), they play favorites like nobody's business, poor company/sales ethics, no work/life balance, inadequate training on set-up processes for clients, job isn't just sales - includes ALL prospecting, selling and setting up new clients

    Advice to ManagementAdvice

    Management needs to work on motivating their employees through other ways than scare tactics and making them feel as if they are less of a person if they mess up a call, or lose a sale. Invest in helping the sales reps - give sales the time to sell and give them the tools/help to prospect other than completely on their own (buy leads lists that aren't 10 years old, hire a small team to help prospect across the company).

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Paycom Response

    Mar 13, 2014Representative

    Sorry to hear you’re experiencing difficulties in your current role. We do expect a lot from our sales reps including prospecting and setting up new clients, which is a competitive advantage and why ... More

  3. 3 people found this helpful  

    Poor leadership and write their own company reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Paycom full-time

    Pros

    The pay and benefits are great. If you have the perfect storm, you will be well compensated in commission.

    Cons

    The company has no listed values or moral conduct. They promote based on achievement which is great, until you get the job and realize that your achievement is based on your territory. They do not review the territories and just assign them, therefore you can get into a tricky situation if you get a rough territory and a manager who is unwilling to listen to your concerns. They have no way of standardizing metrics, so you will be selling a territory of 5 zip codes against someone who has a whole state and you will be held to the same standards. They are very old school in their management tactics and use verbal threats and write ups as motivation.

    Advice to ManagementAdvice

    Invest in your leadership. Do a Six Sigma training so that leaders understand realistic metrics and set good expectations. Set a moral code for your company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Paycom Response

    Oct 10, 2014Representative

    Thank you for pointing out the positives in the pay and benefits. We are sorry to hear you feel the way you do, but we want you and others to know that we do review territories. We divide ... More

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  5. 8 people found this helpful  

    Good and bad all rolled up into one tortilla

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paycom full-time (more than 3 years)

    Pros

    Catered lunches= $4.
    Constant Paycom cheer leading & freebies (ie: shirts, pens, etc).
    On-site gym
    Medical care= $1 (not including vision & dental).
    Company wide participation events (ie: contests, trivia, fundraising).
    Employee recognition.
    Parties.
    Company is growing and there is good job security.
    Benefits are decent & there is a 401k plan with match.
    For many departments, generally consistent hours.

    Cons

    Lots of office politics.
    Cliques are not discouraged.
    The quality of your experience working for Paycom will depend on your department/team
    In my own team, employees with bad work ethics have been rewarded, good behaviors are overlooked.
    On the same note, rewards are often left to chance instead of merit.
    Don't expect to get most holidays off-- do expect to come in during inclement weather... or else.
    Not a lot of vacation or sick time.
    Internal growth is minimal outside of your own department, Paycom has few internal positions posted, most are for external applicants only .
    Lower level management has "training" on leadership by people inexperienced in leadership. Managers/leads don't understand what it means to be a leader as opposed to a "boss."
    The company calls itself a training company, but when 20 somethings are training on topics they have no experience with... lessons can't be taken seriously.
    Lacks diverse work force. Lots of fresh out of college, women, in their early 20s. This can make for a very "high school" atmosphere.
    No part-time positions.
    The interview process .... is just terrible on every level from tests to the interviewers being prepared.

    Advice to ManagementAdvice

    Be consistent within the company on expectations. Don't let some departments have rampant poor work ethics while others have high standards. Set company standards for what is expected and enforce them... for example, some departments have very high punctuality standards, others allow tardiness to run rampant.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Paycom Response

    Dec 10, 2013Representative

    We are committed to continuously evaluating our policies and procedures within our organization and embrace the opinions of each of our employees. As such, we survey our workforce each year and found ... More

  6. 2 people found this helpful  

    Not bad for 21 year olds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Paycom

    Pros

    Nice office, people are mostly friendly. The benefit package for single people without children is very nice.

    Cons

    The pay is minimal for college graduates. One can make more money at any retail store without a degree.

    Advice to ManagementAdvice

    Spend less money on snacks, and more money on employees.

    No opinion of CEO
  7. 2 people found this helpful  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at Paycom full-time (less than an year)

    Pros

    -Great Pay
    -Co-workers
    -You learn a lot

    Cons

    -It was a very stressful job. Be ready to work extremely hard to keep up.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paycom

    Pros

    Decent pay for people with little experience

    Cons

    Need better interviewing process for future employees

    Advice to ManagementAdvice

    Neutral

    No opinion of CEO
  9. 1 person found this helpful  

    Collaborative Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Paycom full-time (less than an year)

    Pros

    Paycom is a busy, fast paced environment. There is no shortage of work and the team I work with are there to help with anything I need. I have worked for a couple large companies such as Paycom and they have all had their challenges but here I have found that everyone is willing to support each other. If you need help all you have to do is ask. $1 insurance, $4 lunches, free gym are some nice perks too.

    Cons

    IT has this place locked down. I understand the rational behind it, it just makes getting some things done a little harder. Other than that it's a great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO

    Paycom Response

    Oct 16, 2014Representative

    Thank you for your review! We handle sensitive information which, as you noted, is why our IT security is very thorough. We appreciate your review and hope you have continued success at Paycom.

  10. 3 people found this helpful  

    Awesome place to work! Best decision I ever made to come and work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Consultant in Chicago, IL
    Current Employee - Outside Sales Consultant in Chicago, IL

    I have been working at Paycom full-time (less than an year)

    Pros

    The training for new hires is phenomenal. I learned more in my four weeks of training than in some of my business classes in college. They really make sure you are prepared and ready to be on your own out in the field once you finish training. The company culture is great as well. I have a ton of fun at work everyday and it is a very positive environment. Also the pay is great too. You are 100% in control of how much money you want to make and how fast you want to get there.

    Cons

    It's not your typical 9-5 job. Be prepared to work 50-60 hours a week especially if you are just starting off, however it is definitely worth the time.

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Great environment!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Oklahoma City, OK
    Current Employee - Administrative Assistant in Oklahoma City, OK

    I have been working at Paycom full-time (more than 3 years)

    Pros

    There are great people working here! There are many benefits to working at Paycom. They provide $1 health insurance, company luncheons, catered lunches, and many different company functions.

    Cons

    The pay for my position is a bit low for the amount of stress the work causes. They have black out periods every quarter and year end. This job requires a lot of overtime.

    Recommends
    Positive Outlook
    Approves of CEO

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