Paylocity Reviews

Updated December 30, 2014
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Paylocity President & CEO Steve Beauchamp
Steve Beauchamp
110 Ratings

5 Employee Reviews

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  1. Good company culture, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Lake Mary, FL
    Former Employee - Technical Support Specialist in Lake Mary, FL

    I worked at Paylocity full-time (more than a year)

    Pros

    Benefits, casual work environment and lots of reasons to party. Free coffee and hot beverages.

    Cons

    Management is based on favoritism and not experience, which leads to poor decisions and high turnover of employees

    Advice to ManagementAdvice

    Get some training or credentials for the job you accept.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Arlington Heights, IL
    Current Employee - Account Manager in Arlington Heights, IL

    I have been working at Paylocity full-time (less than a year)

    Pros

    The casual work environment and offsite meetings are pretty cool. And it's Monday thru Friday, no weekends!

    Cons

    It is an extremely stressful job and there is not a lot of support.

    The training is a basic overview of the system and the actual payroll questions are not easy. I feel like there should more in depth training or they should look for people that have a degree or extensive experience in payroll. We're dealing with people's payrolls and most of the time we're just guessing as to what should be done. You can ask 3 different people the same question and get 3 different answers.

    The majority of the clients were over promised during the sales step and there are many problems coming out of implementation. The account managers pay for those two things and clients love to escalate all the way up to the Steve's. That is not a good feeling when you are doing everything you can to help.

    You have an assigned client list and one account manager can have over 200 clients. The majority of clients prefer email, but you are required to stay available in the phone queue 80% of the time. it is impossible to reach that number while trying to keep up with the emails. Most items require research and that cannot be done when you are constantly being interrupted by the phone. Project time is assigned, but usually for 30 minutes at a time. That is not enough time when you have an inbox full of issues to be resolved. It's just a matter of time before the escalations start coming in.

    You leave every day feeling defeated and stupid.

    Advice to ManagementAdvice

    Staffing needs should have been anticipated better with the rate of growth. There is no reason staffing should be so short. Instead of be proactive, the company is being reactive. Again, the account managers suffer because of it.

    A more realistic picture of the day to day life there should be given during the interview process. Quite a few people that have started here in the last year have stated the same thing. They felt misled during the interview process. If a more accurate picture would have been painted, we would not have accepted the job offers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Paylocity Response

    Dec 10, 2014Sr. Social Media Recruiter

    First, thank you for the feedback. We constantly work to improve our culture and our employee experience. We have added an additional 3 weeks of training providing our employees around 9 weeks of ... More

  3. 1 person found this helpful

    Growing company with good benefits, but need to catch up on staffing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paylocity full-time (more than a year)

    Pros

    Growing Company so they seem open to change and improvements, pretty good benefits especially for onsite employees.

    Cons

    Oversell clients, not enough support staff, not proactive but rather reactive. Starting to see a lot of poor office politics in management.

    Advice to ManagementAdvice

    Need to hire more staff to support the growing company needs to upkeep customer service, work/life balance is very poor

    Approves of CEO
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  5. Good people, growing too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paylocity full-time (more than a year)

    Pros

    The coworkers there were great
    Plenty of work to be done
    Casual environment
    Customer focused

    Cons

    Mediocre benefits package
    Not forward thinking
    System is designed by people who have little contact with users
    Too many new customers and not enough staff to implement, train, and support effectively

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful

    Paylocity is working on it as they grow, but there's problems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paylocity

    Pros

    - Small company atmosphere permits you to connect with your coworkers
    - Feel like a part of something neat as the company grows

    Cons

    -Too much fighting between departments and not enough cooperation
    -Not very many places to go within the company as it is small.
    -Compensation/benefits not competitive when comparing similar job duties at other companies.

    Advice to ManagementAdvice

    Take the company to the next level and work together as a team.

    Doesn't Recommend
    No opinion of CEO

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