Peapod

  www.peapod.com
  www.peapod.com

Peapod Reviews

Updated October 13, 2014
Updated October 13, 2014
48 Reviews
2.4
48 Reviews
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Andrew B. Parkinson
25 Ratings

15 Employee Reviews Back to all reviews

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  1.  

    Personal Shopper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Shopper
    Current Employee - Personal Shopper

    I have been working at Peapod part-time (more than 3 years)

    Pros

    The hours are very flexible which is a great thing for a college student. There are shops in the morning and in the late afternoon as well. Also, you get to work with a lot of other people at once which may be a good thing if you're a social person. Most of the other workers I was with were very nice.

    Cons

    It is essentially minimum wage with very little upgrades in pay over time. Also, the work is very tedious and you are constantly on your feet and being pressured to reach certain goal times.

    Advice to ManagementAdvice

    Care more about your employees and give better rewards for those who are considered top shoppers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun and stressful at times

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peapod

    Pros

    Fun coworkers decent hours paid vacation

    Cons

    Management issues and long shifts at times.Some employees who kissed up got better treatment and the ones who worked hard basically got nothing. Last night shift all had to stay and clean black mold from the back of the dairy cases.

    Advice to ManagementAdvice

    Treat employees better and stop the favoritism!

  3.  

    Low pay

    Current Employee - Driver in Hanover, MD
    Current Employee - Driver in Hanover, MD

    I have been working at Peapod part-time (more than an year)

    Pros

    Tips are good and coworkers are fun

    Cons

    Not full-time and management is the worst

    Advice to ManagementAdvice

    Better routing

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  5.  

    Shopper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Shopper in New Hyde Park, NY
    Current Employee - Personal Shopper in New Hyde Park, NY

    I have been working at Peapod part-time (more than an year)

    Pros

    Easy job. They hire ANYONE. Good schedule for college student

    Cons

    Bad managers. Low salary. Not enough hours. Laid us all of without warning. DO NOT WORK FOR THEM.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Prev. Driver at the Hanover, Md. location. (Was a Mystery)!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Hanover, MD
    Former Employee - Delivery Driver in Hanover, MD

    I worked at Peapod full-time (more than 10 years)

    Pros

    Opp to make ok money and benefits.

    Cons

    Del. routs were very bad, mainly because of the various del. windows!

    Advice to ManagementAdvice

    Have reg. employee meetings, get driver/employee input.

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loader in Chicago, IL
    Current Employee - Loader in Chicago, IL

    I have been working at Peapod part-time (less than an year)

    Pros

    Pay on time, consistent schedule, professional.

    Cons

    Demanding management, complain too much, don't take upward mobility or internal job applications seriously.

    Advice to ManagementAdvice

    At the Chicago crossdock, stop micro-managing so much. Being a loader or driver takes common sense. We don't need you looking at us on the security camera every four seconds while you sit in the office and play with spreadsheets or facebook. Plenty of loaders wanted to be drivers, so they could actually make a living, but you would host job fairs looking for new drivers, how much sense does that make? Promote internally, pay better, and stop placing idiots in middle management roles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Peapod personal shopper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Shopper in Medford, NY
    Current Employee - Personal Shopper in Medford, NY

    I have been working at Peapod full-time (less than an year)

    Pros

    Flexible hours. Easy to take off and find another person to cover your shift. fast paced work style

    Cons

    sketchy management, no personal growth, union sucks , lowest pay

    Advice to ManagementAdvice

    have more people that actually know how to manage

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    The pod

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peapod part-time

    Pros

    Good start out job for youngins

    Cons

    Managers and workers have terrible attitudes and tend to play the "favorites" game when looking for promotions, not by who deserves it more.

    Advice to ManagementAdvice

    The employee knows best

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Money is not bad but you have to earn it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Lake Zurich, IL
    Current Employee - Delivery Driver in Lake Zurich, IL

    I have been working at Peapod full-time (more than an year)

    Pros

    Cash tips
    -Strong company, growing every year
    -Good exercise
    -nobody standing over you all day
    -Lots of opportunity for O.T.
    -You can make good money, especially if you move up in seniority
    -You can leave when your route is over, no matter what time it is
    -Several drivers have made 6 figures but they are top dogs so plan on making closer to 40-50K in the beginning)
    -City drivers make more money so if you want more money work in the Chicago Cross dock but is a lot harder

    Cons

    Let me give you a rundown of an average day of a driver.... First off you get a text the night before with your route number and start time (it sucks because it typically comes in around 9:30 and for morning drivers you can start as early as 4:30-5). The first thing you do when you show up is grab a hand cart. There are short ones and tall ones and some have lips that fold out. (A major issue I have is there are never enough big carts with lips so the earlier routes will have their pick). Then the dispatcher gives you a case with your route, a gps, cell phone, and clipboard with all the paperwork for your customers. The average stops per route is about 20, areas that are densely populated like Evanston or Chicago will almost always have more to the 22-25 stops and the rural areas have about 17-20. Now you can punch in 7 minutes prior to or after your start time which is nice but once you have punched in you have 10 minutes to check your truck for any damage, set up your gps and phone and drive off the lot. Every now and then the warehouse will be behind on loading your truck so you have to hang out and wait. It typically isint too long but every so often you will be an hour or more behind and that totally ruins your day. Anyways, you get to your route and once you get to a stop you punch a button on your cell phone that lets the dispatch center know you have arrived. They use this to track your progress throughout the day and lets the customer know via text that you have arrived. Then you find the boxes and load them onto the cart and bring the groceries. This is where it gets kind of annoying because the customer can put in special delivery instructions that you have to be sure to read and often times it makes the delivery much harder then it has to be. The other big problem I have is they often times do not give you enough time to do certain stops. Is is based on the past history of deliveries but a lot of people have different sized orders so the time is not always accurate. Plus when they make your route they never take into consideration other factors such as traffic, construction, nowhere to easily park, etc. If you hustle and work hard you can do it faster and earn a few minutes here and there but it only takes one mishap to easily lose 10 plus minutes and all your hard work is negated. You just keep going in order until your route is done so it is not complicated at all and they days actually do go by very fast but you are literally working all the time be it driving or delivering. You do get a 25 minute break but nobody takes it and instead use that extra time to try and stay ahead or finish early. One thing that absolutely drives everyone crazy is when the routing department intentionally cuts drive times between stops in order to fit in more stops into specific delivery windows. You end up finishing way behind and it just kills your morale but they want to squeeze as much as they can out of you. This happens pretty much every Saturday but most other days are ok as far as drive times go. When you finish and get back to the warehouse you track your mileage, check your truck for damage, return your cart and case with the provided items and go home. Like I mentioned earlier you get to leave when your route is over so once you get good at it you can routinely finish ahead of schedule. There are more specifics and things I won't go into but that is the gist of it.

    -Not all routes are created equal; different towns have better tipping customers and easier deliveries. These routes are given out by seniority and the top guys obviously get the best areas.
    -They preach safety and accuracy over efficiency so do not rush to the point where you get in accidents or miss items on the orders. Those who do get fired quickly and never last. The speed will come with experience and practice

    Advice to ManagementAdvice

    -Communicate to your drivers more often.
    -Appreciate how hard this job is, most of you were drivers once but it has gotten harder since you guys were behind the wheel so relax a bit.
    -Give a more accurate description on compensation... When I was hired I was told an average of $15 dollars per hour after tips which is way too low. If you report a more accurate income then more people will work there (the company has a hard time finding drivers at times and I wrote this to try and give people a realistic look at how this job goes down)

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Hard work with no reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Facility Manager in Boston, MA
    Current Employee - Assistant Facility Manager in Boston, MA

    I have been working at Peapod full-time (more than 5 years)

    Pros

    Freedom to manage facility your own way (within reason).

    Cons

    late nights, weekends, very physical job, little room for career growth.

    Advice to ManagementAdvice

    Stop letting Stop & Shop run things. Peapod knows ecommerce, S&S doesn't!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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