Peapod
2.8 of 5 39 reviews
www.peapod.com Skokie, IL 1000 to 5000 Employees

Peapod Reviews

Updated Jul 3, 2014
Peapod – US – “Delivery”

All Employees Current Employees Only

2.8 39 reviews

                             

73% Approve of the CEO

(no image)

Andrew B. Parkinson

(22 ratings)

44% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
Relevance Date Rating
in

     

    Low pay

    Driver (Current Employee)
    Hanover, MD

    ProsTips are good and coworkers are fun

    ConsNot full-time and management is the worst

    Advice to Senior ManagementBetter routing

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Shopper

    Personal Shopper (Current Employee)
    New Hyde Park, NY

    ProsEasy job. They hire ANYONE. Good schedule for college student

    ConsBad managers. Low salary. Not enough hours. Laid us all of without warning. DO NOT WORK FOR THEM.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Prev. Driver at the Hanover, Md. location. (Was a Mystery)!

    Delivery Driver (Former Employee)
    Hanover, MD

    ProsOpp to make ok money and benefits.

    ConsDel. routs were very bad, mainly because of the various del. windows!

    Advice to Senior ManagementHave reg. employee meetings, get driver/employee input.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Average

    Loader (Current Employee)
    Chicago, IL

    ProsPay on time, consistent schedule, professional.

    ConsDemanding management, complain too much, don't take upward mobility or internal job applications seriously.

    Advice to Senior ManagementAt the Chicago crossdock, stop micro-managing so much. Being a loader or driver takes common sense. We don't need you looking at us on the security camera every four seconds while you sit in the office and play with spreadsheets or facebook. Plenty of loaders wanted to be drivers, so they could actually make a living, but you would host job fairs looking for new drivers, how much sense does that make? Promote internally, pay better, and stop placing idiots in middle management roles.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Peapod personal shopper

    Personal Shopper (Current Employee)
    Medford, NY

    ProsFlexible hours. Easy to take off and find another person to cover your shift. fast paced work style

    Conssketchy management, no personal growth, union sucks , lowest pay

    Advice to Senior Managementhave more people that actually know how to manage

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    The pod

    Anonymous Employee (Current Employee)

    ProsGood start out job for youngins

    ConsManagers and workers have terrible attitudes and tend to play the "favorites" game when looking for promotions, not by who deserves it more.

    Advice to Senior ManagementThe employee knows best

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Money is not bad but you have to earn it

    Delivery Driver (Current Employee)
    Lake Zurich, IL

    ProsCash tips
    -Strong company, growing every year
    -Good exercise
    -nobody standing over you all day
    -Lots of opportunity for O.T.
    -You can make good money, especially if you move up in seniority
    -You can leave when your route is over, no matter what time it is
    -Several drivers have made 6 figures but they are top dogs so plan on making closer to 40-50K in the beginning)
    -City drivers make more money so if you want more money work in the Chicago Cross dock but is a lot harder

    ConsLet me give you a rundown of an average day of a driver.... First off you get a text the night before with your route number and start time (it sucks because it typically comes in around 9:30 and for morning drivers you can start as early as 4:30-5). The first thing you do when you show up is grab a hand cart. There are short ones and tall ones and some have lips that fold out. (A major issue I have is there are never enough big carts with lips so the earlier routes will have their pick). Then the dispatcher gives you a case with your route, a gps, cell phone, and clipboard with all the paperwork for your customers. The average stops per route is about 20, areas that are densely populated like Evanston or Chicago will almost always have more to the 22-25 stops and the rural areas have about 17-20. Now you can punch in 7 minutes prior to or after your start time which is nice but once you have punched in you have 10 minutes to check your truck for any damage, set up your gps and phone and drive off the lot. Every now and then the warehouse will be behind on loading your truck so you have to hang out and wait. It typically isint too long but every so often you will be an hour or more behind and that totally ruins your day. Anyways, you get to your route and once you get to a stop you punch a button on your cell phone that lets the dispatch center know you have arrived. They use this to track your progress throughout the day and lets the customer know via text that you have arrived. Then you find the boxes and load them onto the cart and bring the groceries. This is where it gets kind of annoying because the customer can put in special delivery instructions that you have to be sure to read and often times it makes the delivery much harder then it has to be. The other big problem I have is they often times do not give you enough time to do certain stops. Is is based on the past history of deliveries but a lot of people have different sized orders so the time is not always accurate. Plus when they make your route they never take into consideration other factors such as traffic, construction, nowhere to easily park, etc. If you hustle and work hard you can do it faster and earn a few minutes here and there but it only takes one mishap to easily lose 10 plus minutes and all your hard work is negated. You just keep going in order until your route is done so it is not complicated at all and they days actually do go by very fast but you are literally working all the time be it driving or delivering. You do get a 25 minute break but nobody takes it and instead use that extra time to try and stay ahead or finish early. One thing that absolutely drives everyone crazy is when the routing department intentionally cuts drive times between stops in order to fit in more stops into specific delivery windows. You end up finishing way behind and it just kills your morale but they want to squeeze as much as they can out of you. This happens pretty much every Saturday but most other days are ok as far as drive times go. When you finish and get back to the warehouse you track your mileage, check your truck for damage, return your cart and case with the provided items and go home. Like I mentioned earlier you get to leave when your route is over so once you get good at it you can routinely finish ahead of schedule. There are more specifics and things I won't go into but that is the gist of it.

    -Not all routes are created equal; different towns have better tipping customers and easier deliveries. These routes are given out by seniority and the top guys obviously get the best areas.
    -They preach safety and accuracy over efficiency so do not rush to the point where you get in accidents or miss items on the orders. Those who do get fired quickly and never last. The speed will come with experience and practice

    Advice to Senior Management-Communicate to your drivers more often.
    -Appreciate how hard this job is, most of you were drivers once but it has gotten harder since you guys were behind the wheel so relax a bit.
    -Give a more accurate description on compensation... When I was hired I was told an average of $15 dollars per hour after tips which is way too low. If you report a more accurate income then more people will work there (the company has a hard time finding drivers at times and I wrote this to try and give people a realistic look at how this job goes down)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Hard work with no reward

    Assistant Facility Manager (Current Employee)
    Boston, MA

    ProsFreedom to manage facility your own way (within reason).

    Conslate nights, weekends, very physical job, little room for career growth.

    Advice to Senior ManagementStop letting Stop & Shop run things. Peapod knows ecommerce, S&S doesn't!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good place to start, tough industry to work in.

    Manager (Current Employee)
    Riverhead, NY

    ProsThe company uses Great Technology which help with everyday operations. This company is pioneer in its field; I haven't seen anything like it in any part of the country.

    ConsUpper Managements lack of understanding of what the real issues are at the ground level. The industry is very demanding.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    High turnover, no appreciation for hardwork

    Senior QA Analyst (Former Employee)
    Skokie, IL

    ProsVery friendly top executives, Good office space, good fun events, friendly co-workers, good food, good healthcare & other benefits

    ConsUnappreciative and unfriendly manager, judgmental , no appreciation for hard work, lacks leadership skills, not open to suggestions , follows old and unsuccessful procedures. shows favoritism by offering special benefits only to long term employees. No training , No growth , very low raise & bonus , no team-building efforts, not a fun team to work. Lot of things are left at manager's discretion.

    Advice to Senior ManagementManagement should find out why there is a high turnover and do everything possible to retain good employees. Establish a visible pay-scale / promotions criteria . Peapod is a very nice company to work. The founders and top-executives are very good. QA team just doesn't have a healthy work environment.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Peapod? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Peapod reviews and ratings — including employee satisfaction and approval rating for Peapod CEO Andrew B. Parkinson. All 13 reviews posted anonymously by Peapod employees.