Pearson Reviews

Updated July 27, 2015
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John Fallon
52 Ratings

Pros
  • Usually a great work-life balance if you're in Production or Media (in 71 reviews)

  • Work from home seems pervasive throughout the company (in 36 reviews)

Cons
  • It's as if upper management has never been in sales (in 38 reviews)

  • Nobody leaves (which is probably a "pro" for the company) so there's not much room for advancement (in 15 reviews)

More Pros and Cons

122 Employee Reviews

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  1. Helpful (10)

    Abusive company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Office is in wonderful location

    Cons

    They don't pay well, and they don't treat people well. What is shocking is they keep under performers and even trouble makers in their jobs because if they get rid of them, they won't be able to backfill the position. So there seems to be no consequence for anything. This is certainly NOT a metritocracy.

    Advice to Management

    stop abusing employees and start rewarding them


  2. Helpful (15)

    Independent thinkers need not apply

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Field teams and Market Managers are engaged and helpful. They are truly trying to make an impact in their territories and will give good guidance when needed. They few that are left are usually very knowledgable and skilled.

    Cons

    Inside sales is nothing more than telemarketing at this point. If you like to interrupt teachers and key administrators during their busy day with each product we sell through endless tracked campaigns, then this is the spot for you. How are we solution selling when we throw the entire portfolio at our districts? "Call coaching" should be called "call monitoring" as most managers have very little experience selling themselves, and cannot offer legitimate feedback. If put on the spot my manager sounds so shaky and ill prepared on the phone that even the teachers on the other end regularly question her knowledge. Management tells you to sell with integrity while pushing products that are NOT ready. They force you to pull in deals as quickly as possible with absolutely no value to the customer (this has led to countless errors and confusion). Here's your day: call, call,call, write a call plan for your manager, go to pointless team meeting where you will discuss the new protocol for how we enter things on Salesforce, back to calls, get questioned for providing customer service and attempting to create a relationships, pull together your own marketing collateral even though they hired a "sales enablement manager" to do such tasks, have 1:1 with manager to forecast for the 3rd time in that week. End your day wondering what you accomplished and finish your emails and actual work at home. (No overtime, that's taboo). Colleagues are stressed and their health is suffering. Even the yes men are struggling to keep up. At the end of the day you can't be proud to work for this company. They take advantage of their employees and violate every rule in the book for running a good business. No Support from management, no support following a sale, resources are heavily depleted and on their way out the door. I think schools would be shocked to learn how very few employees are working the entire country and how little the managers care in regards to how their accounts are serviced. The things they say are appalling. Again ensuring how bad it feels to sell products to these unsuspecting schools.

    Advice to Management

    Stop intimidating and isolating employees. Work on doing something other than tracking and reading reports all day...perhaps help with actual sales? Stop with the manipulated incentives and rewards, this isn't kindergarten and your employees want to be treated with respect.


  3. Helpful (13)

    Don't work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Glenview, IL
    Former Employee - Marketing in Glenview, IL

    I worked at Pearson full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have great benefits, and those that have not been laid-off, who are not in upper management, actually still care about education.

    Cons

    There is no job stability here. There is layoff after layoff, reorg after reorg. The organization is change-over saturated. Morale is horrible. Upper management cares about making profits, not about what is best for education. Promotions only happen if you get in politically with the right person. I've worked for several companies, and this was by far the worst. They do not respect you for speaking up or doing the right thing, you question your morals, and then they layoff people with experience. This is the worst place I have ever worked.


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  5. Helpful (7)

    Your best co-workers are Fred and Barney

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Pearson full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits and WFH; good middle management.

    Cons

    Where to begin? Completely inefficient, governed by company policies and politics...when it comes time for promotions, positions and lay-offs it's process over people every time. Pearson is great at putting and keeping the wrong people in the wrong seats! Has not kept up with technology or the evolution of their lines of business.

    Advice to Management

    Don't be afraid to fire people, stop doing things the way you've always done them, and for heaven's sake...consider people over process! People are your greatest resource and the fact that upper management doesn't know this or recognize it will be the downfall and ultimate demise of Pearson Education.


  6. Helpful (15)

    Formerly a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Manager in Upper Saddle River, NJ
    Former Employee - Implementation Manager in Upper Saddle River, NJ

    I worked at Pearson

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There aren't a lot of Pro's left. FWIW, I left by choice, so this is not a bitter, "I-got-fired" review. It's a bad review because Pearson has really become an awful place to work.

    Cons

    Cons are: management is extremely autocratic AND the cast of characters changes every year or two, so you can be given information such as "It's fine with us if you work from Location X," but after you've changed your life to allow that to happen, a new regime can come along that completely changes its mind about that. Suddenly, you need to change your life again. In addition, few projects ever get completed because the constant reorganization accompanies constant changes in direction and goals. The few consistent trends of the last years have been to own and promote as much testing (assessment) as possible, to the point where this company even owns the GED! News reports on Pearson are embarrassing to read, and there is the appearance of malfeasance. The ordinary people who work there are good people, people of integrity, and reading about some of these edgy operations is embarrassing to us. The company's philosophy in terms of its product has become highly focused on vertical integration, and developing a market where they have investment in the schools, texts and tests. On a worker level, it is also becoming increasingly difficult to succeed as an older female, so age and gender issues - at the very least - affect your potential outcome. Raises are practically non-existent, and advancement opportunities are few and far between. If you are a female with technical skills, you can expect to use your skills as a project manager. This is partly because of a default preference to make women project managers instead of doers, but it is also because the entire company simply does less and outsources more. There used to be a yearly volunteer day, which has been eliminated, and with that has gone any sense of the company having an investment in the community. The hierarchy has become more rigid, so workers have less and less control over their own daily lives. If you keep up with these things, you might have seen the studies that say high stress is associated not with management, as previously assumed, but with a lack of control over one's job. Pearson, where we were told a couple of times a year that our jobs were not secure no matter how well we performed, has become a cluster of terrified, stressed employees. People are mostly doing at least a job and a half, if not two jobs or more, because of the failure of management to fill vacated positions. The stress of having all that extra work, combined with the stress of individuals being afraid to object lest they lose their jobs, has made the place more like a gulag than like the friendly, inspiring, exciting place of employment that hired me 15 years ago.

    Advice to Management

    Back up. Turn around. Remember that "Decent" is in your motto. Consider your workers as educated people with skills and talents to offer; make use of those skills and talents. Don't move people into positions without ensuring they are both skilled in those areas and have an interest in those areas. Treat your workers with respect. Repay loyalty, effort and success with loyalty; reward a job well done. Prevent middle management from making promises that the corporation as a whole is unwilling to keep. Pay workers according to the worth of the job and their skill at it. Finish projects every now and then. Keep people employed; do not outsource every job that you can - this is one way of showing commitment to the community. And do show commitment to the community. Don't make the GED a profit center. Don't hire test graders off Craig's list. Finish projects.


  7. Helpful (5)

    Great place for seasonal workers or those nearing retirement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pearson full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Opportunity to work with really nice people. Excellent place if you're near retirement. Great place for seasonal employment.

    Cons

    Incompetence is rewarded. No best practices are followed. Management does not know what they're doing and each year your bonus and raise will get impacted because of an unforeseen budget freeze. There is no career growth either. Be prepared to stay for 10+ years if you're a skilled worker needing sponsorship.

    Advice to Management

    Get your act together. Pearson is the largest education company with great potential. 1. Provide formal training to employees to help them succeed. 2. Implement industry best practices and stop doing things the Pearson way. 3. Get rid of people who are pushing their bad practices on others. Anyone who thinks Pearson's business is different than any other for profit company should be canned. 4. Hold teams responsible for pushing bad code in production and follow through to ensure things get fixed. 5. Stop nickel & dimming at the lower level and stop wasting company money on executive happy hours.


  8. Helpful (6)

    Beware to always log your hours outside of Oracle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Scorer
    Current Employee - Test Scorer

    I have been working at Pearson full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Working from home is nice but the ongoing and persistent IT issues is very frustrating

    Cons

    Hours worked are not always accurately reflected on Oracle via ePen2. In my case 352 hrs of work were not recorded by the system and as such they're reluctant to pay me for the work I've completed. I contacted HR and IT numerous times about the inaccurates on my timesheets and they responded that since the time sheets were "approved" that my back pay would be added to my next paycheck. This did not happen. Now Pearson HR are claiming that I'm a liar and thief and that I should repay them the partial paychecks they've given me. This company is pathetic. All I want is to be paid for the work I completed but since there's no records of my work they wish to not pay me and keep the work I performed for them.

    Advice to Management

    Quicker response to issues and complaints. Don't cheat employees's hours or pay. Advocate for other lower level employees.


  9. Scoring for Pearson is no longer the good job that it used to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Scorer in Iowa City, IA
    Current Contractor - Scorer in Iowa City, IA

    I have been working at Pearson as a contractor

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You get to work at home and the hours are good (anytime between 6 am CST and 1 am CST). This year, training was a little bit easier than in the past.

    Cons

    I have worked as a seasonal scorer at Pearson for several years and I have to say that this season is the worst I've encountered. I worked on PARCC and, from beginning to end, this season has been marked by virtually no support from Pearson's side. First, though I was assigned to score tests for a certain subject and grade, Pearson had me listed as scoring tests for a totally different subject and grade. It took a long time and a lot of effort on my part to clear up this issue. During training, the materials required link didn't appear on my dashboard, so I couldn't access the anchor response sets. It took a long time and a lot of effort on my part to clear up this issue. The timesheet system didn't work very well this year in terms of accurately recording the time I worked and I found that my initial timesheets were off by nearly 40 percent. It took a long time and a lot of effort on my part to ensure that I received appropriate compensation. Test scoring ran long after the initial deadline and I received several phone calls and email messages asking me to continue to score. When I tried to log in to do so, however, my Pearson-supplied login information no longer worked. Despite my contacting HR and scoring support, the issue went unresolved, so I didn't score beyond the initial deadline.

    Advice to Management

    Train your HR and scoring support staff so that they can do something besides read what's on a script or say "I don't know." Also, Oracle's help desk in India is useless.


  10. Helpful (10)

    Disappointing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Project Manager in Highlands Ranch, CO
    Former Employee - Senior Technical Project Manager in Highlands Ranch, CO

    I worked at Pearson full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Remaining team members are really good people that care about their work and try to make the best of a difficult situation.

    Cons

    Pearson is going through many re-organizational changes and they have removed their leadership to London. There is a large disconnect between the London management and the US based teams. Communication is poor, there is no buy in into the US staff which is resulting in the loss of many highly knowledgeable and experience staff. Employees are not invested in and permanent employees are driven to leave by difficult and hostile working environments. It's truly unfortunate that a company with such promise and vision has such a poor working environment and treats their staff as just another tool to be used.

    Advice to Management

    Invest in and appreciate your employees. High turn over does not benefit teams, processes, nor delivery in anyway. Truly treating employees as assets rather than burdens. But as you notice, no executive nor manager from Pearson has ever responded to these posts. That speaks volumes as to their attitude.


  11. Helpful (6)

    Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Upper Saddle River, NJ
    Current Employee - Anonymous Employee in Upper Saddle River, NJ

    I have been working at Pearson full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, good work-life balance

    Cons

    Company used to be good and respected. Now employees are treated like ca-ca, management is utterly incompetent, and I believe that the loss of testing contracts will drive the company further into the ground.

    Advice to Management

    Clean up your act. Fast.



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