Pearson Reviews

Updated July 2, 2015
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John Fallon
50 Ratings

Pros
  • Usually a great work-life balance if you're in Production or Media (in 71 reviews)

  • Work from home seems pervasive throughout the company (in 36 reviews)

Cons
  • It's as if upper management has never been in sales (in 38 reviews)

  • Nobody leaves (which is probably a "pro" for the company) so there's not much room for advancement (in 15 reviews)

More Pros and Cons

115 Employee Reviews

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  1. Helpful (6)

    Formerly a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Manager in Upper Saddle River, NJ
    Former Employee - Implementation Manager in Upper Saddle River, NJ

    I worked at Pearson

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There aren't a lot of Pro's left. FWIW, I left by choice, so this is not a bitter, "I-got-fired" review. It's a bad review because Pearson has really become an awful place to work.

    Cons

    Cons are: management is extremely autocratic AND the cast of characters changes every year or two, so you can be given information such as "It's fine with us if you work from Location X," but after you've changed your life to allow that to happen, a new regime can come along that completely changes its mind about that. Suddenly, you need to change your life again.

    In addition, few projects ever get completed because the constant reorganization accompanies constant changes in direction and goals.

    The few consistent trends of the last years have been to own and promote as much testing (assessment) as possible, to the point where this company even owns the GED!

    News reports on Pearson are embarrassing to read, and there is the appearance of malfeasance. The ordinary people who work there are good people, people of integrity, and reading about some of these edgy operations is embarrassing to us.

    The company's philosophy in terms of its product has become highly focused on vertical integration, and developing a market where they have investment in the schools, texts and tests.

    On a worker level, it is also becoming increasingly difficult to succeed as an older female, so age and gender issues - at the very least - affect your potential outcome. Raises are practically non-existent, and advancement opportunities are few and far between. If you are a female with technical skills, you can expect to use your skills as a project manager. This is partly because of a default preference to make women project managers instead of doers, but it is also because the entire company simply does less and outsources more.

    There used to be a yearly volunteer day, which has been eliminated, and with that has gone any sense of the company having an investment in the community.

    The hierarchy has become more rigid, so workers have less and less control over their own daily lives. If you keep up with these things, you might have seen the studies that say high stress is associated not with management, as previously assumed, but with a lack of control over one's job. Pearson, where we were told a couple of times a year that our jobs were not secure no matter how well we performed, has become a cluster of terrified, stressed employees. People are mostly doing at least a job and a half, if not two jobs or more, because of the failure of management to fill vacated positions. The stress of having all that extra work, combined with the stress of individuals being afraid to object lest they lose their jobs, has made the place more like a gulag than like the friendly, inspiring, exciting place of employment that hired me 15 years ago.

    Advice to Management

    Back up. Turn around. Remember that "Decent" is in your motto. Consider your workers as educated people with skills and talents to offer; make use of those skills and talents. Don't move people into positions without ensuring they are both skilled in those areas and have an interest in those areas. Treat your workers with respect. Repay loyalty, effort and success with loyalty; reward a job well done. Prevent middle management from making promises that the corporation as a whole is unwilling to keep. Pay workers according to the worth of the job and their skill at it. Finish projects every now and then. Keep people employed; do not outsource every job that you can - this is one way of showing commitment to the community. And do show commitment to the community. Don't make the GED a profit center. Don't hire test graders off Craig's list. Finish projects.


  2. Helpful (1)

    Beware to always log your hours outside of Oracle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Scorer
    Current Employee - Test Scorer

    I have been working at Pearson full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Working from home is nice but the ongoing and persistent IT issues is very frustrating

    Cons

    Hours worked are not always accurately reflected on Oracle via ePen2. In my case 352 hrs of work were not recorded by the system and as such they're reluctant to pay me for the work I've completed. I contacted HR and IT numerous times about the inaccurates on my timesheets and they responded that since the time sheets were "approved" that my back pay would be added to my next paycheck. This did not happen. Now Pearson HR are claiming that I'm a liar and thief and that I should repay them the partial paychecks they've given me. This company is pathetic. All I want is to be paid for the work I completed but since there's no records of my work they wish to not pay me and keep the work I performed for them.

    Advice to Management

    Quicker response to issues and complaints. Don't cheat employees's hours or pay. Advocate for other lower level employees.


  3. Helpful (8)

    Disappointing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Project Manager in Highlands Ranch, CO
    Former Employee - Senior Technical Project Manager in Highlands Ranch, CO

    I worked at Pearson full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Remaining team members are really good people that care about their work and try to make the best of a difficult situation.

    Cons

    Pearson is going through many re-organizational changes and they have removed their leadership to London. There is a large disconnect between the London management and the US based teams. Communication is poor, there is no buy in into the US staff which is resulting in the loss of many highly knowledgeable and experience staff. Employees are not invested in and permanent employees are driven to leave by difficult and hostile working environments. It's truly unfortunate that a company with such promise and vision has such a poor working environment and treats their staff as just another tool to be used.

    Advice to Management

    Invest in and appreciate your employees. High turn over does not benefit teams, processes, nor delivery in anyway. Truly treating employees as assets rather than burdens. But as you notice, no executive nor manager from Pearson has ever responded to these posts. That speaks volumes as to their attitude.


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  5. Helpful (5)

    Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Upper Saddle River, NJ
    Current Employee - Anonymous Employee in Upper Saddle River, NJ

    I have been working at Pearson full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, good work-life balance

    Cons

    Company used to be good and respected. Now employees are treated like ca-ca, management is utterly incompetent, and I believe that the loss of testing contracts will drive the company further into the ground.

    Advice to Management

    Clean up your act. Fast.


  6. Helpful (2)

    Don't even respect job applicants

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pearson full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No idea. Was applying for a job. Couldn't tell much from the interviews

    Cons

    Expect to be ignored and lost in email shuffle. Recruiters for the company come and go, so don't be surprised if they stop contacting you midway during a search. While there's some very nice people there, expect some of the rudest individuals to ever speak with you. They'll also suggest incredible ridiculous salaries, about 30% below average. Also read up on the press over the last year, just so you know what you're getting associated with if you join the company.

    Advice to Management

    You treat people like garbage and wonder why you have such a poor industry reputation?


  7. Helpful (5)

    very bureacratic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good vacation policy; good work/life balance

    Cons

    doing the right thing on paper and getting things checked off matters more than actually getting things done.

    I had a lot more autonomy when I started, very little now.


  8. Helpful (8)

    On the brink...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazingly dedicated, talented people who are committed to doing a good job in spite of never-ending obstacles placed in their way.

    Cons

    Senior management that's out of touch with what the rank-and-file actually does. Extreme hubris in thinking they know better than customers what actually works in the classroom and what functionality is needed. Continuous talent drain doesn't seem to cause any concern at management level, who thinks "oh those are the old guard who can't adjust".

    Advice to Management

    Wake up before the competition steals not only your business but your human resources!!


  9. Helpful (4)

    Working Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in Austin, TX
    Current Employee - Interaction Designer in Austin, TX

    I have been working at Pearson

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Large corporation. Stable. Decent compensation.

    Cons

    Lack of clear direction. Lack of planning. Poor communication. Large, slow-moving corporation.


  10. Helpful (2)

    Big Corporation Thinking Mainly About Profits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in San Francisco, CA
    Current Employee - California in San Francisco, CA

    I have been working at Pearson full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    One of the best things about this company is the people working in the trenches.
    Everyone is intelligent and goes above and beyond to get the job done.
    The health benefits are very good.

    Cons

    The President and upper management care more about profits and shareholders than providing the people actually doing to work the tools/software they need.
    The old data systems they use do not work together, are constantly breaking down, and almost every time they perform an update, something else goes wrong with at least one system.
    Most people who have worked there over 10 years have yet to receive a promotion or a raise. Employees are asked to do the work of two people, without monetary compensation.

    Advice to Management

    Listen to what employees say and provide a potential solution instead of sending out a post saying you hear us, and not give any more information.
    Consider carefully what and who will be affected before moving the Accounts Payable and 'help desk' to India, where the people are paid even worse and don't care about what kind of job they do. When over 50% of the outside vendors don't get paid for work already done for up to a year, something is atrociously wrong.


  11. Customer Service is terrible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scorer in Auburn, WA
    Former Employee - Scorer in Auburn, WA

    I worked at Pearson

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Reading the student papers is fun and interesting.

    Cons

    Customer service is TERRIBLE. Also, I was falsely accused of by one of the Scoring Supervisors of being insubordinate when all I asked for was clarification about my performance.

    Advice to Management

    Don't lie about your employees, please.



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