Peet's Reviews

Updated June 9, 2015
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2.0
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Dave Burwick
10 Ratings

Pros
  • Quality product, employees care about what they are selling (in 11 reviews)

  • Committed to employees' unique attributes and their work/life balance (in 6 reviews)

Cons
  • Some issues should be taken on by the store manager since they are suppose to be the leaders for shift leads and other employees (in 12 reviews)

  • They offer health care for part time but it's so expensive that it's hard to reap the benefits (in 9 reviews)

More Pros and Cons

41 Employee Reviews

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  1. Helpful (1)

    great product, no respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Pittsburgh, PA
    Former Employee - Store Manager in Pittsburgh, PA

    I worked at Peet's (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great product, awesome team,fast paced

    Cons

    No respect from upper management

    Advice to Management

    Work in a store at some point please.


  2. Helpful (1)

    No Respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Costa Mesa, CA
    Former Employee - Store Manager in Costa Mesa, CA

    I worked at Peet's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can be fun, challenging and rewarding. Free coffee all day

    Cons

    Upper management does not communicate. Upper management has no real world knowledge of store opporations. Company has no interests in people as individuals.

    Advice to Management

    Treat people with respect. Listen to the people who work for you


  3. Helpful (1)

    Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Associate in Chicago, IL
    Former Employee - Retail Associate in Chicago, IL

    I worked at Peet's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The employee discounts were good, and you get to meet a lot of unique customers. It was also great being a cashier as well as a barista. I learned the machinery as well as the food and beverages.

    Cons

    The company sucks at managing shifts and allocating hours. I never worked more than 8 hours a week, when I specifically said 24 at least.

    Advice to Management

    Learn how to manage staff and not over-hire.


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  5. Helpful (1)

    Starbucks in Disguise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peet's part-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    I had amazing co-workers who made my years at Peet's super worthwhile. I'm still friends with them even though we've all mostly moved on from the company, and I'm very thankful that I had the opportunity to work with them.

    Cons

    Oh goodness, where do I begin? I enjoyed working here in the beginning. Really, I did. But as the company became more and more corporate scum, my commitment and initial passion burned out. I didn't get health benefits until several months after employment (understandable, but still annoying) and lost them all when I had to reduce my work hours for personal reasons. Senior management seemed to forget all about Alfred Peet's original mission and became super Stormtroopery about every little thing. We'd get in trouble for being just a few minutes late and people would get fired without a second chance just because that's how the system worked. Any drinks that took over 5 minutes to make would get us written up and this was all for minimum wage. Never got a decent raise either. I always preferred Peet's over Sbux but looking back, I probably would've had a better time at Starbucks. At least they don't lie about being corporate jerks, and the benefits and overall employee satisfaction seem much better.

    Advice to Management

    Go back to your roots. You've lost a lot of Peetniks over the years because of your greed.


  6. Helpful (1)

    Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Peet's full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great product, lot of responsibility in terms of scope and senior interaction

    Cons

    Very cheap - with the office environment, the benefits, bonuses, career development
    Weak execution - difficulty doing a good job with their business, or general excellence in what they do
    Small minded

    Advice to Management

    Promote from within, take the time to grow your talent base from within the company instead of just hiring Directors & up from outside and keeping people down in their existing positions.


  7. Route sales representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Peet's as a contractor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Independence, ability to work at your own pace, set your own schedule

    Cons

    Claim like many trendy companies that it's all about culture, but it's BS, like most others, it's about money.

    Advice to Management

    When you ask reps to build the business and brand, then kick back more to the retailers and your reps make less money year to year... I think you have problems. @


  8. Not the best....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Washington, DC
    Former Employee - Assistant Store Manager in Washington, DC

    I worked at Peet's full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Pay is great
    -Great employee discounts
    -Customers can be wonderful
    -Smell of the shop is always amazing

    Cons

    -Company is extremely unorganized
    -Impossible Sales Goals
    -"Too many hands in the pot"
    -IT sucks
    -Takes two weeks to receive product
    -Closes stores with days notice
    -Does not care about their field managers

    Advice to Management

    Listen to your Store Mangers more. They after all are making you the money and know that location more than the home office.


  9. Peet's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in Sacramento, CA
    Former Employee - Shift Lead in Sacramento, CA

    I worked at Peet's

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun people to work with.

    Cons

    Snobbish people to work with.

    Advice to Management

    Forget the story of Alfred Peet, he was a great coffee person but he is dead. Be natural and real.


  10. Helpful (1)

    Great product, horrible upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in San Francisco, CA
    Current Employee - Assistant Store Manager in San Francisco, CA

    I have been working at Peet's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent compensation, fantastic product, stores smell wonderful. Customers are, for the most part, really kind and fun. Decent training for lower-level employees. Company cares and has passion for products they sell.

    Cons

    Impossible sales goals, undue pressure causes ridiculously stressful work environment for management for a coffee shop. Upper management (district and regional managers) lack people skills and rule by fear and threats. Zero motivation, role modeling, encouragement. This ugly behavior from above trickles down to all levels of hourly staff and makes for a terrible work environment for all. Turnover, especially among management, is very high.

    Advice to Management

    Learn something about leadership. See, there's this concept called transformational leadership and it works a million times better than the darth vader style you currently employ.


  11. Working for Peet's was a little more intense than I had expected.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Honolulu, HI
    Former Employee - Cashier/Barista in Honolulu, HI

    I worked at Peet's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are a morning person who likes to get work over with early and then have the rest of their day then this is a great job for you. If you want to learn the ins and outs of being a barista, the Peet's training program is probably the most extensive of any coffee company.

    Cons

    As a student, this job wasn't for me. Not very flexible with scheduling and I constantly felt put down by management. The place was very "cliquey." If you were friends with the manager you got a better choice of shifts and were more likely to be promoted. For a minimum wage job, the standards we were held to seemed a little high. We were expected to be expert baristas, like if you couldn't draw the art in the foam you were looked down on.

    Advice to Management

    Please try to make compensation more equal across all states. To make $8 an hour at most doesn't motivate employees to promote a positive image for your brand.



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