Pegasus Solutions

  www.pegs.com
  www.pegs.com

Pegasus Solutions Reviews

Updated November 11, 2014
Updated November 11, 2014
40 Reviews
2.9
40 Reviews
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Pegasus Solutions CEO David Millili
David Millili
14 Ratings

13 Employee Reviews Back to all reviews

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  1.  

    Was good years ago . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pegasus Solutions full-time

    Pros

    Casual dress code, great people to work with, nice location

    Cons

    Executive mgmt not doing a very good job.
    Company moral very low - no one doing anything about it.
    No communication from upper management
    Employees in the dark most of the time about company financials, company outlook, etc

    Advice to ManagementAdvice

    Improve communication
    Make employees feel like you appreciate them

    Disapproves of CEO
  2.  

    Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX

    I have been working at Pegasus Solutions full-time (less than an year)

    Pros

    Management are provided work staff with company health.

    Cons

    No training procedures or standard work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Good place to work when Pegasus still managed its own datacenter operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Datacenter Analyst in Scottsdale, AZ
    Former Employee - Datacenter Analyst in Scottsdale, AZ

    I worked at Pegasus Solutions full-time (more than 10 years)

    Pros

    - good career opportunities in technology/ development areas
    - Good culture and attitude around work/life balance
    - great attitude towards remote telecommute work.

    Cons

    Bad leadership decisions to outsource operations.

    Advice to ManagementAdvice

    This is very specialized technology and tribal knowledge has special value

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pegasus Solutions full-time (more than 10 years)

    Pros

    time-off is about as average as other companies

    Cons

    management does not appreciate their employees, only themselves matter

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Lack of transparency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pegasus Solutions full-time (more than an year)

    Pros

    Good benefits, great work environment and flexibility, great team relationships.

    Cons

    The executive level doesn't readily share the vision of the company. Has a tendency to be secretive at times lending to distrust. The Product department lacks vision and support from the executive level to grow the business.

    Advice to ManagementAdvice

    Better communication, better evaluation process, better development processes. Better support and leeway for Product to be on the bleeding edge of technology in the industry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was a great company to work for once upon a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at Pegasus Solutions full-time (more than 10 years)

    Pros

    Most of the people are dedicated workers who care about the products, the service and the customer. The company used to have employee events that created a fun culture and encouraged people to get to know each other. Enjoyed working with the employees from the offices in other countries.

    Cons

    Some Sales people sold contracts that weren't appropriate for the service the company could provide and the support departments ended up with unhappy customers. CRS was a huge drain on resources and maintenance causing employees to always be reactive and not proactive. Employee engagement activities ceased with new management in July 2012. No merit increases, but if so to the few, just pennies. Being a VP lost it's meaning.

    Advice to ManagementAdvice

    Make up your mind and stick with an organizational set up. Stop the mentality of employees needing to watch their back and being afraid to speak up for fear of being terminated. Put credible, knowledgeable, people in SVP and VP roles who truly deserve that title.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    A good place to collect a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer in Dallas, TX
    Former Employee - Senior Software Engineer in Dallas, TX

    I worked at Pegasus Solutions

    Pros

    Management was willing to work with me to make sure I got time off when I needed to. The facility is nice.

    Cons

    Rewards and recognition are only given to the squeakiest wheel. Hard work, loyalty, and a commitment to trying to pull the company out of the pit that it's in are completely overlooked by middle management. People who just show up and do the minimum are treated as equally valuable as senior employees who try to innovate daily. If you want to just ride out your days as an IT professional, this is the perfect place for you.

    Advice to ManagementAdvice

    Re-evaluate who you have at the middle management (director) positions. Ask yourself if they have the technical knowledge to be leading their team. Put people in place that will reward subordinates who are busting their tails to meet deadlines.

    No opinion of CEO
  9.  

    Was Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Pegasus Solutions

    Pros

    Very good company to work for prior to the departure of John Davis.

    Cons

    Management in charge has no solid direction. Investment in technology decisions very poor

    Advice to ManagementAdvice

    rehire John

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Applications Support Analyst Tier II in Scottsdale, AZ
    Former Employee - Applications Support Analyst Tier II in Scottsdale, AZ

    I worked at Pegasus Solutions

    Pros

    If you like Unix, you'll get to build your skills playing on Solaris consoles all day, The same is true for SQL. Generally friendly people throughout the organization. Enough wiggle room allowed in my position for me to take my own approach to solutions.

    Cons

    Pegasus is a company built from acquiring smaller companies, all of which developed proprietary software products, services, or solutions. Documentation for most products, if it even exists, is poor. An analyst can expect to spend 80 percent of their time looking for documentation and the remaining 20 percent mitigating an issue. Support salaries are extremely disproportionate to required skills and levels of responsibility/expected commitment. Departments are run on minimal staffing levels and budget.

    Advice to ManagementAdvice

    Focus on renewal revenue - it should represent at least 80% of your total revenue. If not, adjust support staffing levels and budget accordingly, as it's proven your renewal business is 3 times less costly than obtaining new business. Address software defects in a timely manner and be sure they take priority over new features and functionality in your product suite(s.) Your developers should be accountable to your customers and the staff supporting them, not the other way around.

    No opinion of CEO
  11. 2 people found this helpful  

    Follow the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Just Watching in Scottsdale, AZ
    Current Employee - Just Watching in Scottsdale, AZ

    I have been working at Pegasus Solutions

    Pros

    Pegasus Solutions has some creative people and good talent. The Scottsdale location is good, albeit over kill. The operations staff (non management) *was* dedicated, and they used to support each other.

    Cons

    Pegasus Solutions just did a crazy thing and outsourced their *entire* Operations staff. All of their DBAs, Unix and Windows System Administrators to HP. This in itself isn't a bad thing, but they underestimated the staff's ability to find work. They did not offer any incentive to help transition to HP support ... AT ALL! Therefore, they will be lucky to have 10% of their experienced staff to do 24 hour support during the Christmas and New Year season. This should give a big leg up to competitors. Pegasus operated on an Operations shoestring, anyhow. Watching a company shooting itself in the foot is not fun.

    Advice to ManagementAdvice

    Well, I'm not sure you can do anything at this point. Get the HP staff on-site and offer some key people some very large retention bonuses; you may get one or two to bite. Also, look at who on your staff recommended this (transferring support without a plan), and see if you can find who is working with the competition. Anybody is replaceable; even an entire Operations department if at least some planning is done.

    Doesn't Recommend
    Disapproves of CEO

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