Penn National Gaming

  www.pngaming.com
  www.pngaming.com

Penn National Gaming Reviews

Updated December 5, 2014
Updated December 5, 2014
44 Reviews
3.1
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Penn National Gaming Chairman and CEO Peter M. Carlino
Peter M. Carlino
19 Ratings

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Mehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Supervisor in Alton, IL
    Current Employee - Valet Supervisor in Alton, IL

    I have been working at Penn National Gaming full-time (more than 3 years)

    Pros

    When the company wasn't going to poop the work was tolerable and the jobs were mundane.

    Cons

    Massive lay offs lately and there care for the employees is horrible now.

    Advice to ManagementAdvice

    Get your stuff together there people not slaves.

    Doesn't Recommend
    Negative Outlook
  2.  

    I learned a lot about gaming and what it's like to work for a large casino.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casino Dealer in Columbus, OH
    Former Employee - Casino Dealer in Columbus, OH

    I worked at Penn National Gaming part-time (more than an year)

    Pros

    Large casino, so hour options are plentiful

    Cons

    You seem more like a number, especially when it comes to there silly attendance policy

    Advice to ManagementAdvice

    Treat employees more like people instead of numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn National Gaming full-time

    Pros

    Entertainment business is fun to work in.

    Cons

    Poor work life balance because of hours.

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    The alternative casinos to Caesars properties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming part-time (more than an year)

    Pros

    Decent pay, nice atmosphere,fun. Working here is a good start for anything you may want to do. There is always room to move within the company.

    Cons

    Penn National is lower on the food chain when it comes to gaming. Working here has shown that the company cares more about monopolizing the industry with their own brand, that cutting corners on benefits and over all infrastructure damages them whether they see it or not . The company has an outdated computer system that they pretty much admit they will NEVER update, the computer gaming system is that of the dinosaur age and so many "band-aid" spin off programs are developed cheaply to fix other problems, and become just a big discombobulated mess to actually use (Try doing a single transaction or function and having to use 3-4 other programs just to do it). They ONLY recently decided to link all their properties together so players can travel to other properties with the same player status and points, but It seems like they only did it to keep up to par with the exclusion programs that are mandatory for the business to operate. The Joliet property I worked at have a really hard time keeping up with Harrahs that's just 10 minuets away that in order to compete, Penn has to offer near the same or better accommodations than Harrahs does, and it seems that by doing this, they try to make up for this "loss" by cutting corners on other things that affect playing guests. There seems to be no innovation towards standing out from Caesars Properties. It would be nice to see Penn Move to the top but the ethics don't seem to be "in the cards" for that to happen. They can build and buy as many properties they want, but if the leading Casinos under Caesars is thriving better, then there will be no moving to the top especially not getting up to date on a lot of things Penn will be left in the dark with their outdated Bally's system.

    Recommends
    Neutral Outlook
  6.  

    Good pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming

    Pros

    Good pay and friendly com workers

    Cons

    Wish the base pay was higher

    Advice to ManagementAdvice

    Better raises would be nice

  7. 1 person found this helpful  

    Opportunities are there if you are willing to move about the country.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Player Services Cage Supervisor in Charles Town, WV
    Former Employee - Player Services Cage Supervisor in Charles Town, WV

    I worked at Penn National Gaming full-time (more than 5 years)

    Pros

    Pay for some positions is very good, very lax attendance policy, vacation accrual is pretty quick, smoking area for employees on property, decent benefits, college reimbursement.

    Cons

    Holidays are nigh impossible to get time off for, very "write up" happy company, work policies change entirely too often, pay for some positions is not to par with rest of casino employees, staffing is minimal in every department, and turnover is VERY high.

    Advice to ManagementAdvice

    Stop hiring people because they are a "warm body" for an open position. Spread rollouts of new policies across the year, not all at once. Give up some of the incredible profit margin to staffing of the casino. Spend more time discussing issues with employees and less time writing them up for the tiniest errors. Nothing demoralizes an employee more than signing paperwork for a simple mistake.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Fair Place to Work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Penn National Gaming

    Pros

    autonomy, short working hours, great bonus plan, travel and advancement opportunities, relocation opportunities

    Cons

    lack of corporate help, lack of employee motivation, upset customers, lack of focus on employees, lack of training for management

  9.  

    I had the best time working for Penn National Gaming.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising in Hobbs, NM
    Former Employee - Advertising in Hobbs, NM

    I worked at Penn National Gaming full-time (more than 3 years)

    Pros

    The team work, the people and some of the management staff. Also, the pay (depending on department) Working with promotions was the best time and dealing with customers as well.

    Cons

    Upper Management. Particularly in the Marketing Department. Having to put up with some other non work related issues is not what I signed up for. If you do not like smoke, do not ever work for this place. The smoke is really bad and it doesn't seem like they are going to fix it anytime soon. As far as location, it was set in a small-town and some of the patrons had to travel to get there, hearing the complaints daily wasn't fun.

    Advice to ManagementAdvice

    Get rid of management in the Marketing Department in the SW New Mexico Location.

    Doesn't Recommend
    No opinion of CEO
  10.  

    The work atmosphere is like having a second family away from home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alton, IL
    Current Employee - Anonymous Employee in Alton, IL

    I have been working at Penn National Gaming part-time (less than an year)

    Pros

    Amazing relationships with co-workers, free food and food for purchase for employees.

    Cons

    Limited hours, no benefits for part time employees

    Advice to ManagementAdvice

    Need to think of new marketing ways to bring up revenue.

    Recommends
    Negative Outlook
  11. 1 person found this helpful  

    Good place to start out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Penn National Gaming full-time

    Pros

    Solid company in a large industry so if you want to relocate you will have the opportunity. Also good opportunities for advancement.

    Cons

    Gaming industry is getting over saturated so pay is becoming stagnant. Penn national is a bottom line kind of company.

    Advice to ManagementAdvice

    Follow Harrah's business plan

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Penn National Gaming? Share Your Experiences

Penn National Gaming

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.