People's United Bank

  www.peoples.com
  www.peoples.com
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People's United Bank Reviews

Updated September 18, 2014
Updated September 18, 2014
117 Reviews
3.1
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
People's United Bank President & CEO John P. (Jack) Barnes
John P. (Jack) Barnes
54 Ratings

Review Highlights

Pros
  • Very good benefits so people tend to stay longer then other companies (in 7 reviews)

  • Great people to work with; they all want to see you succeed (in 6 reviews)


Cons
  • Very sales oriented with little to no thought about the actual needs of the customer (in 5 reviews)

  • It is almost impossible to bonus because sales goals are so high (in 6 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Smaller beaches have no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Branford, CT
    Current Employee - CSA in Branford, CT

    I have been working at People's United Bank part-time for more than 5 years

    Pros

    Hours are not bad and benefits are good

    Cons

    Salary is awful! Advancement is very slow!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent/rote at the bottom, but seems like the red tape and quota drives get pretty bad at manager level and above.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Holyoke, MA
    Former Employee - Customer Service Associate in Holyoke, MA

    I worked at People's United Bank part-time for more than a year

    Pros

    All the people I worked with were great. As soon as a customer stepped outside, everyone would slouch a little bit and start chatting, sometimes quite bawdily. You also get regulars, and if you are a people person it's nice to have a little regular community of neighbors and local business owners to chat briefly with every day.

    They also have an awesome intranet educational system where you can sign up for any credential training for moving up the ladder or learning more about any financial fundamentals, all on your own initiative.

    Cons

    The official quotas that came down from the top were unrealistic and and stressful, especially for the branch managers but also for those of us beneath them. Most of the email and cross-branch communication was passive-aggressive "contests" to see who could beat who each month with quotas, and that soured the corporate culture a bit. Beating personal bests or even meeting quota was never fully a victory, because all the branches were expected to gladiator-fight it out every single month and have one winner only.

    Also, it's still a very conservative industry so: no tattoos, lots of cardigans, and expect the occasional offensive joke from a customer if you are a woman or person of color or queer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good place to start and learn some useful business skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  New Haven, CT
    Former Employee - Customer Service Associate in New Haven, CT

    I worked at People's United Bank part-time for more than a year

    Pros

    Learn valuable skills, good investment in job related education and trainings such as helping you attain expensive certifications at no cost to yourself, team environment

    Cons

    Horrible pay. That's pretty much the only thing that truly bothered me about this job.

    Advice to ManagementAdvice

    Pay better wages!

    Recommends
    No opinion of CEO
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  5.  

    Sr. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at People's United Bank full-time

    Pros

    Easy job, handled teller transactions and opened accounts.

    Cons

    Little to no foot traffic in the branches

    Advice to ManagementAdvice

    Incentive should be based more on individual goals.

    Recommends
    Approves of CEO
  6.  

    Room for growth if you know the right people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bridgeport, CT
    Current Employee - Anonymous Employee in Bridgeport, CT

    I have been working at People's United Bank full-time for more than a year

    Pros

    Good work-life balanace
    Great people to work with
    Reasonable amount of PTO
    Great entry level opportunities that teach you quite a bit

    Cons

    Pay sucks
    Bonuses and raises are miniscule
    Promotions available if you kiss up to the right people
    Health benefits are average

    Advice to ManagementAdvice

    Pay closer attention to the bad apples who spoil the bunch. There are currently mid-level micro-managers in place who should have been fired a long time ago.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Average bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager  in  Chesterfield, NH
    Current Employee - Customer Service Manager in Chesterfield, NH

    I have been working at People's United Bank full-time for more than 3 years

    Pros

    I am fortunate to have a Great Manager, co-workers and customers.

    Cons

    Underwriting dept is terrible! Reflects badly on branch sales and front line staff.

    Advice to ManagementAdvice

    Increase pay, promotion opportunities and fix problems in Underwriting dept.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at People's United Bank for less than a year

    Pros

    benefits, management, culture, coworkers, locations

    Cons

    no growth, training, upper management, marketing,

    Advice to ManagementAdvice

    advertising

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    You either like it or you don't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at People's United Bank part-time

    Pros

    Great commission, days off, PTO, benefits, learn a lot

    Cons

    Management is sometimes over their head, when it gets close to the end of the quarter, things get crazy because we have to meet numbers to make bonus! A lot of competition with other banks so it makes getting accounts a little more difficult.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great start with zero growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bridgeport, CT
    Current Employee - Anonymous Employee in Bridgeport, CT

    I have been working at People's United Bank full-time for more than 8 years

    Pros

    Lots of smart hard working folks through out the organization. Good experience for a few years but don't expect more. Good collaboration between departments to get the work done. Very good benefits so people tend to stay longer then other companies.

    Cons

    Very little to no growth potential. There are lots of bad managers and undeserving people in management. They tend to bring everyone down with poor decision making skills and non innovative ideas. Credit for hard work is taken by managers while the team gets little or no recognition. Favoritism plays a big part in promotions and growth not hard work or skills.

    Advice to ManagementAdvice

    Promote the right people with the right ideas not the people who says things that management whats to hear. Give innovation a chance!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager  in  Hauppauge, NY
    Current Employee - Customer Service Manager in Hauppauge, NY

    I have been working at People's United Bank full-time for more than a year

    Pros

    exposes employees to many aspects of banking from teller work to customer service, to sales development. The company encourages each employee to take on additional tasks for personal growth and for overlapping skillsets in employees.

    Cons

    each branch is limited in its staffing to a minimum making the work load for each individual to be excessive.

    Advice to ManagementAdvice

    remember what made you successful over a 170 years ago. delivering personalized service and developing quality relationships mattered.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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