Pep Boys

www.pepboys.com

Pep Boys Reviews

Updated January 7, 2015
Updated January 7, 2015
225 Reviews
2.6
225 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pep Boys President, CEO, and Director Mike Odell
Mike Odell
126 Ratings

Review Highlights

Pros
  • I was able to learn a lot from the other employees, we worked as a team in order to complete projects (in 7 reviews)

  • Great work/life balance, anytime I needed off I would receive it (in 5 reviews)


Cons
  • Upper management has no idea what goes on at the store level (in 10 reviews)

  • Long hours sometimes and Communication (in 7 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    The managers truly appreciate you as an employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lancaster, PA
    Former Employee - Cashier in Lancaster, PA

    I worked at Pep Boys part-time (less than a year)

    Pros

    They give the opportunity of moving up to management, even as a part-time employee you receive health benefits and paid time off.

    Cons

    Being a young female I got hit on by customers quite often.

    Advice to ManagementAdvice

    Come in every once in a while and introduce yourself to employees and customers, it will show both parties you care about their business as well as yours.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Excellent place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Manager
    Current Employee - Parts Manager

    I have been working at Pep Boys full-time (more than a year)

    Pros

    They provide opportunities to learn and train in order to move up in the company. They encourage higher education.

    Cons

    The class of customers are sometimes a pain to deal with but every retail environment has thus issue.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Fun & Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Director
    Current Employee - Area Director

    I have been working at Pep Boys full-time (more than a year)

    Pros

    Pep Boys is a great place to work! It is both a fun and challenging environment. The people you work with is what makes it such a fun place to be everyday. There is a lot of opportunity for advancement in the company. If you are willing to work hard and put forth the effort the rewards are there for you.

    Cons

    There are no cons working here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company headed in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Intern in Philadelphia, PA
    Current Employee - Human Resources Intern in Philadelphia, PA

    I have been working at Pep Boys full-time (less than a year)

    Pros

    - Offered wide range of experiences - Plenty of room for growth and development
    - Excellent benefits
    - Friendly staff from security desk to executive committee
    - Growing company headed in a positive direction

    Cons

    Can not think of any

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed my time working there! We had to take monthly tests online which were pretty educational.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Toms River, NJ
    Former Employee - Cashier in Toms River, NJ

    I worked at Pep Boys part-time (more than a year)

    Pros

    Great work/life balance, anytime I needed off I would receive it. I was payed pretty decently for being a cashier. All the employees are friends with each other and are happy to cover for you. They are also really helpful, anytime you had a questions someone was there to answer it. It was a Pep Boys family lol All the cashiers had an Opportunity to move up and become a manager.

    Cons

    I've experienced a few costumers who were sexiest towards me and other female employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gross Margin Intern in Philadelphia, PA
    Current Employee - Gross Margin Intern in Philadelphia, PA

    I have been working at Pep Boys as an intern (less than a year)

    Pros

    Very friendly, and helpful. Great place to work and advance your career

    Cons

    Can not think of one

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I love my job!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Manager in Sugar Land, TX
    Current Employee - Sales Support Manager in Sugar Land, TX

    I have been working at Pep Boys full-time (more than a year)

    Pros

    They go above and beyond on training and making sure the customer is first!

    Cons

    For one team stores the pay is less than desirable. You work twice as hard for not as much pay as the regular stores.

    Advice to ManagementAdvice

    No one is saying you have to be on the same page, but at least get in the same book.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Challenging ! Customer first friendly atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store General Manager in Reno, NV
    Current Employee - Store General Manager in Reno, NV

    I have been working at Pep Boys full-time (more than 3 years)

    Pros

    Pay is average for the industry! Customer friendly
    Make a friend atmosphere. Employees are conceded the company's top asset.

    Cons

    Typical corporation long hours. Company is cutting store hours trying to save their way to profit.

    Advice to ManagementAdvice

    Stay the course! The customer friendly atmosphere will pay off in the long run.

    Neutral Outlook
    Approves of CEO
  10.  

    Team oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Marketing Content Artist in Philadelphia, PA
    Former Employee - Online Marketing Content Artist in Philadelphia, PA

    I worked at Pep Boys full-time (more than 3 years)

    Pros

    I was able to learn a lot from the other employees, we worked as a team in order to complete projects. Was given extra assignments constantly which helped me grown within the company.

    Cons

    We were on a raise freeze for two years, which was very tough.

    Advice to ManagementAdvice

    Listen to your employees concerns, it will pay off with more productivity from them.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Really good store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Littleton, CO
    Current Employee - Customer Service Representative in Littleton, CO

    I have been working at Pep Boys part-time (more than 10 years)

    Pros

    The store has a fantasic layout and has signs for everyting in the store

    Cons

    No cons really and none i can think of

    Recommends
    Positive Outlook
    Approves of CEO

Pep Boys Photos

Our new look!
A newly renovated store
A newly renovated store

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