Pep Boys

  www.pepboys.com
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Pep Boys Reviews

Updated Jun 21, 2014

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All Employees Current Employees Only

2.8 161 reviews

59% Approve of the CEO

Pep Boys President, CEO, and Director Mike Odell

Mike Odell

(92 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • I was able to learn a lot from the other employees, we worked as a team in order to complete projects(in 7 reviews)

  • Good Entry Level into Industry for newcomers, Flexible Scheduling(in 6 reviews)


Cons
  • Upper management has no idea what goes on at the store level(in 7 reviews)

  • Long hours sometimes and Communication(in 6 reviews)

16 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
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    Fun place to work at

    Gross Margin Intern (Current Employee) Philadelphia, PA

    ProsVery friendly, and helpful. Great place to work and advance your career

    ConsCan not think of one

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    I love my job!!!

    Sales Support Manager (Current Employee) Sugar Land, TX

    ProsThey go above and beyond on training and making sure the customer is first!

    ConsFor one team stores the pay is less than desirable. You work twice as hard for not as much pay as the regular stores.

    Advice to Senior ManagementNo one is saying you have to be on the same page, but at least get in the same book.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Challenging ! Customer first friendly atmosphere

    Store General Manager (Current Employee) Reno, NV

    ProsPay is average for the industry! Customer friendly
    Make a friend atmosphere. Employees are conceded the company's top asset.

    ConsTypical corporation long hours. Company is cutting store hours trying to save their way to profit.

    Advice to Senior ManagementStay the course! The customer friendly atmosphere will pay off in the long run.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Outstanding service, as usuall!

    Anonymous Employee (Current Employee)

    ProsYou can make appointments. You get good honest people to deal with and great car care from the mechanics. the monroeville Pep Boys knows vehicles and knows how to deal with the public. The people at monroeville are honest and they stand by their word! We make things right.

    ConsNone, ever! If there are any they fix them!

    Advice to Senior ManagementKeep the coffee coming

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Team oriented

    Online Marketing Content Artist (Former Employee) Philadelphia, PA

    ProsI was able to learn a lot from the other employees, we worked as a team in order to complete projects. Was given extra assignments constantly which helped me grown within the company.

    ConsWe were on a raise freeze for two years, which was very tough.

    Advice to Senior ManagementListen to your employees concerns, it will pay off with more productivity from them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Really good store

    Customer Service Representative (Current Employee) Littleton, CO

    ProsThe store has a fantasic layout and has signs for everyting in the store

    ConsNo cons really and none i can think of

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Excellent customer service. Take good care of customers.

    Anonymous Employee (Current Employee)

    ProsMy pickup truck needed a new battery and alternator. Walt, a manager at the store took good care of me and quickly replaced both items. Demonstrated good customer service. I only went there once but it was a stress free experience.

    ConsThere were no cons in my experience

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    Very good company that offers a lot of advancement

    Anonymous Employee (Former Employee)

    ProsThe advancement is there if you are motivated enough to go for it. You can have a lot of support by you're managers as long as your a good employee.

    ConsHigher ups in corporate tend to try to intimidate you. Makes you a little less motivated to work which can effect many other things.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Retail Sales Manager

    Retail Sales Manager (Former Employee) Ponce, PR

    ProsThe company have a excellent knowledge

    ConsThey don't have no problem

    Advice to Senior ManagementThe company help you reach your goal

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Excellent company if you love to learn and challenge yourself!

    Commercial Manager (Current Employee) Hicksville, NY

    ProsLets you apply your own managment style in order to effectivly drive business

    ConsNeed to consistantly make sales in order to maintain pay grade

    Advice to Senior ManagementCommunicate with subordinates and employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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