Perceptive Software Reviews

Updated June 20, 2015
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Perceptive Software President and CEO Scott Coons
Scott Coons
16 Ratings

Pros
  • Work-life balance, good compensation (in 14 reviews)

  • Flexible time off and work from home schedule (in 7 reviews)

Cons
  • Keggers and caffeine makes smart employees happy enough only to temporarily cover the contempt of how sad middle management and lack of experience is (in 6 reviews)

  • leaving Professional Services with a looong, messy implementation and a headache to deal with (in 5 reviews)

More Pros and Cons

24 Employee Reviews

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  1. Helpful (2)

    Lexmark Corporate Politics Taking Over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lenexa, KS
    Former Employee - Anonymous Employee in Lenexa, KS

    I worked at Perceptive Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pros that made Perceptive such a great place are quickly being diminished. The people and the work culture was always the greatest part of Perceptive. Hard work was rewarded with great bonuses and nights out with your team. Lexmark has since taken a lot of these perks away. The people that led Perceptive to success are moving on as well.

    Cons

    The once open environment that encouraged their employees to collaborate and share their ideas is no longer. Ever since the rebranding, Lexmark culture has taken over. Excellent resources are being pushed away and replaced with content Kool-Aid drinking employees. Just the way Lexmark wants it. Cut back on pay, micromanage, and just do as your told.

    Advice to Management

    Stick to a vision and direction. Each acquisition leads to more and more confusion internally. Great resources will not stay around and wait to see future promises come to life. They need to see value and believe in the product you deliver today. Perceptive aka Lexmark Enterprise Software is selling a software and service they repeatedly fail to deliver.


  2. Helpful (4)

    Great experience, good people, unhealthy company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Perceptive Software full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Great technology exists from Lexmark's acquisitions, giving PSW advantages in the marketplace.
    -Opportunity to work with high profile, Global 2000 companies and their C & D-levels (great networking)
    -Good people to work with

    Cons

    -Compensation - below avg base salaries with avg comp rates, but historically unattainable quotas with the worst part, it takes 5-6 months to be fully compensated on a closed won deal. So when you think OTE, understand you better be at your # by end of Q2 (June) if you want to see it on your W2 (the reason why we're in sales). No reason for it not to be 30-45 days like every other SW company.

    -Cliquish - other reviews allude to it and its obvious. My advice would be to only take the sales gig from the KC area, don't do it remotely. Definitely witnessed manage-as-you-go rules and policies shape to see sales reps make their #'s on others hard work (good and bad depending on what side you're on)

    -Profitability - Apparently the company hasn't been profitable, which seems crazy for their offerings, services, and large customer install. Witnessed consistent company-wide layoffs each year.

    -Integration - Always a challenge for acquired technologies, but it felt like we'd put the cart in front of the horse in terms of vision, roadmaps, etc., leaving Professional Services with a looong, messy implementation and a headache to deal with.

    Advice to Management

    Bring in an experienced Exec who has had history running a grow-by-acquisition SW company from an operational level.


  3. Helpful (3)

    Here is the real truth about working here:

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Perceptive Software full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you work in the Corporate office, there are plenty of perks. As a matter of fact, those in the remote locations are reminded of them weekly with the corporate wide communications announcing the new state-of-the-art facility being built, "pour by fours", dodge ball tournaments, etc. And let's not forget about the annual sales trip. If you are a KU grad, or lucky enough to "accidentally" work on some of your colleagues accounts to make your number, you are all set for the trip, regardless of your inability to sell.

    Cons

    Where does one start? I can say that I highly discourage sales people from applying here. Regardless of the upside they talk about and how great it is having Lexmark as a partner, I assure you that you will be disappointed.

    1. Management - there are a few good line level managers, but the senior leadership can be downright disconnected from the reality of what goes on in the field. Not to mention the abusive leadership that exists in some parts of the company.

    2. Pay - if you are a serious software sales executive, run away from this place fast. Despite knowing that their account executives are terribly under paid, they continue to try and justify it with their ridiculously unattainable comp plans. You will work long hours and spend considerable time away from family, in the hopes that you will land a few deals a year. And if you do, you still won't come close to the comp they lay out for you during the hiring process.

    Advice to Management

    Nothing really to say since it has all been said numerous times by their employees, and they still don't care. And why should they? They are all fat and happy with their big salaries and matching egos, as they skate by on the work of others.


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  5. Shifting priorities + Poor Integration of Acquisitions = Chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Perceptive Software full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Image Now is a great product and remains core competency for PSW.

    Cons

    Acquired products (and people) have not been integrated well into the PSW organization. PSW is faltering on selling and servicing acquired products. Sales leadership is poor at best at building a "team atmosphere". Silos reign along with significant finger pointing when overly optimistic targets/goals are not achieved. If you didn't go to college at Kansas or K-State - you'll be at a disadvantage. Layoffs after acquisitions have been haphazard and downright cruel to exiting employees. Pay scale is relevant if you live in the KC area. Not so much if you're located in a more expensive (cost of living) state/area.

    Advice to Management

    Dig in and pay attention to integrating teams from legacy PSW-Lexmark and acquired companies.


  6. Helpful (1)

    No longer the great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Perceptive Software full-time (More than 5 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Benefits are still good and those below middle management are great. The new headquarters is a great building with a lot of hi tech bells and whistles

    Cons

    No longer the start up culture. Assimilation by Lexmark increases everyday, taking the culture that perceptive was known for away piece by piece.

    Little to no opportunities for advancement
    Compensation is well below what is warranted

    Advice to Management

    Middle management needs to be cleaned out and you need to work hard everyday to retain as much as you can of what used to make this a great place to work.


  7. Stay away from this company. You can do better elsewhere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales

    I worked at Perceptive Software full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They reimburse your expense reports.

    Cons

    Layers of bureaucracy. Micro management. Busy work.

    Advice to Management

    Go back to school.


  8. Great company to work for in the past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Shawnee, KS
    Former Employee - Software Engineer in Shawnee, KS

    I worked at Perceptive Software full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Used to treat employees well

    Cons

    Laid off many people people


  9. Helpful (3)

    Sheep go to heaven ...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shawnee, KS
    Former Employee - Anonymous Employee in Shawnee, KS

    I worked at Perceptive Software

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Events
    Free breakfast
    Comfortable building
    Ok salary
    Smarter than average co-workers, though that doesn't apply to managment

    Cons

    Lack of vision at the mid-management level
    Rewarding a 'status quo' mindset
    Yes-men environment
    Technologically backward in many departments
    Good ideas go to management meetings to die
    Health insurance co-pays were terrible
    The lack of time-tracking really became just an exercise in management awarding time off to their favorites. Beware, that policy can and was used improperly.

    Advice to Management

    Manage by committee. You'd be better off. Trust the wisdom of the masses. Non-management staff have better ideas than you do. It's clear you're just trying to stay under the radar of top-level management, and your short-sighted, corporate-speak goals show it.


  10. Helpful (3)

    This company has the potential to be much better than it is.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D in Shawnee, KS
    Former Employee - R&D in Shawnee, KS

    I worked at Perceptive Software

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    - Culture is great, always emphasizing fun
    - People are great to work with
    - Product is amazing, although a little behind the times in terms of technological advancements and architecture.

    Cons

    - Management is very political and often times unprofessional
    - Career paths are undefined
    - Favoritism and nepotism are keys to success.
    - Reward not just the managers for company success, but employees as well.

    Advice to Management

    - Put management through management training
    - Reward the employees AND management for company successes not just managers
    - Monitor and show disapproval for favoritism and cultural "clicks" when they become unhealthy or harm career progress


  11. Helpful (4)

    Regret the experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development in Shawnee, KS
    Former Employee - Software Development in Shawnee, KS

    I worked at Perceptive Software

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    + paycheck
    + health insurance
    + free pop
    + laptop
    + blackberry

    Coming into it directly after college, the company has a very strong sense of community.

    Cons

    - communication with manager
    - who you know vs what you know

    After several months on the job, the honeymoon was over.

    Advice to Management

    Get your house in order.



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