Petco Reviews

Updated July 3, 2015
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3.0
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Approve of CEO
Petco CEO James M. Myers
James M. Myers
90 Ratings

Pros
  • Working with animals is a huge pro (in 68 reviews)

  • Bringing pets to work is a plus (in 27 reviews)

Cons
  • Upper management relies on their "team of experts" to make decisions regarding the animals in the store (in 35 reviews)

  • Making minimum wage after 4 years (in 34 reviews)

More Pros and Cons

237 Employee Reviews

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  1. Great job, not sure about career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IPDM Manager in Lawrenceville, GA
    Former Employee - IPDM Manager in Lawrenceville, GA

    I worked at Petco (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to love on lots of animals. Hours are good. Discounts are great it you have multiple pets. You build relationships with the customers which is nice.

    Cons

    The company lacks updates. Hasn't kept up with technology. Very unorganized when it comes to management. Not a very employee concerned company

    Advice to Management

    Get with the times. It's 2015. Let's act like it. While the incentives through corporate are great, make sure your employees feel welcome and thanked on a store level.


  2. Pack Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Get to work with dogs all day long, Flexible scheduling.

    Cons

    Some days can be very high stress with preventing dogs from fighting, very hard to get full time status, scheduling only comes out for the week ahead.

    Advice to Management

    Try and get a set schedule for employees, if they need a day off or a different work hour then they should be responsible to switch with an employee, that would save your assistant manager or general manager several stressful hours.


  3. customer advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Staten Island, NY
    Current Employee - Customer Service Advisor in Staten Island, NY

    I have been working at Petco

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    animals and customers. friendly coworkers. good training

    Cons

    horrible pay, raises and promotions.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Retail is retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Trainer in Miami, FL
    Current Employee - Dog Trainer in Miami, FL

    I have been working at Petco part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working with animals
    training dogs and connecting with people
    discounts

    Cons

    Being stuck on register which doesn't help to sell dog training classes
    not everyone is a team player
    Impossible to get full time or morning shifts
    not very flexible with scheduling

    Advice to Management

    I have no words for such disappointment.


  6. Pet Keeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Playing with pets was the best part by far

    Cons

    the smell of the building made me nauseous at times

    Advice to Management

    Keep up the love of animals. Drives this place everyday


  7. Aquarist Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquarist Specialist in Mount Pleasant, SC
    Current Employee - Aquarist Specialist in Mount Pleasant, SC

    I have been working at Petco

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    working with animals
    flexible hours
    good pay for retail

    Cons

    retail always sucks
    stuck on register most days

    Advice to Management

    get structured


  8. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Petco full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You will learn whole lot management wise if you stick with this company.

    Cons

    Work life balance is not good.

    Advice to Management

    ?


  9. Helpful (1)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It has a very friendly atmosphere and has good hours. There is always work to keep you busy. Some good Customer Service.

    Cons

    There is always more work then one person can handle. They usually put all the work on one person. No management training. They don't train employees properly. Never acknowledge the employees of the store policies. Either get a really early lunch or a really late lunch.

    Advice to Management

    Help employees with store policies. Acknowledge achievements and hard work to all employees. Give employees accurate lunch breaks. More management training.


  10. Four year run

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product, good work place.

    Cons

    Bad internal systems, slow to initiate change.


  11. IPDM

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco

    Pros

    friendly people, great customers, very easy to get lost in the different ways they can train you

    Cons

    very bureaucratic, hard to get through to corporate management, can be a bit monotonous at times



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