Petco Reviews

Updated April 15, 2015
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Petco CEO James M. Myers
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90 Employee Reviews

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  1. Inventory management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Full time
    Health insurance

    Cons

    Lack of hours
    Not enough staff

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction Project Coordinator in San Antonio, TX
    Former Employee - Construction Project Coordinator in San Antonio, TX

    I worked at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, family friendly environment, room for growth

    Cons

    There wasn't room fro advancement in my area but you could easily move to another department.

  3. Helpful (2)

    multi unit manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Dallas, TX
    Current Employee - District Manager in Dallas, TX

    I have been working at Petco full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great company, very ethical good work life balance

    Cons

    pay should be looked into as it seems lower then other retailers

    Advice to Management

    look to increase pat scales for internal manager positions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    IPDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IPDM in Houston, TX
    Current Employee - IPDM in Houston, TX

    I have been working at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Building relationships with customers and their pets is extremely rewarding, especially when you have regulars that you get to know personally.

    Cons

    We do not have a standardized return policy. Each manager allows different returns for different reasons.. The customers complain because one person says no when a week ago another manager allowed the same return. It gets frustrating as well; no receipt, no cash back!

    Advice to Management

    Having a strong management team that communicated and works together is the key to running a successful store.

  6. Petco Animal Supplies

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company full of wonderful people. It was a pleasure to work there and I would go back any time.

    Cons

    Retail business is tight on time off and holidays. Aging IT infrastructure can be difficult to work with.

    Advice to Management

    Listen closely to customer reviews. Employee satisfaction is very important for the long term success of the company.

  7. Enforces internal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Nassau, NY
    Current Employee - General Manager in Nassau, NY

    I have been working at Petco full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I was able to grow from cashier to General Manager in less then four years. Company values it's employees and promotes internal growth.

    Cons

    Payroll cut backs do not match the values that the company is trying to enforce.

  8. Helpful (1)

    Decent time, never bored

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in West Bountiful, UT
    Former Employee - Team Lead in West Bountiful, UT

    I worked at Petco full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Animals. Nothing better than getting to work with beautiful living creatures.

    Cons

    Corporate doesn't seem as dedicated to really pushing better companion relations. The last 10 years have changed from being high end retail to exactly like petsmart

    Advice to Management

    Skeleton crew on freight days are a joke. One guy cant carry the load and be customer service and cashier. You're asking for 12 hrs of work to be done in 6. Have a part time cashier help split the load. Simple.

  9. Only been there for 2 months, but love the atmosphere.

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Petco

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people. Nice facility with gym and 2 dog play areas. We can bring our dogs to work which reminds us where and why we work for Petco.

    Cons

    No cons so far except a bit of drive in traffic for me.

  10. Helpful (1)

    Pleasant experience- met many interesting people (customers) and was constantly learning about different animals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Always around animals! People bring in their dogs, cats, pigs (YES, PIGS!), etc.
    Constantly learning new info about all kinds of animals

    Cons

    As with any customer service job, customers can be very demanding/unreasonable. With some pet owners, I've seen the worst.

  11. Simply put, I love my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Cleveland, OH
    Current Employee - Department Manager in Cleveland, OH

    I have been working at Petco

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Petco is a very appreciative employer. They give each individual a chance to learn and grow within the company. They also truly care about the animals and make them the first priority. The organization of the company is great. The resources they provide so I can do my job accurately are incredible.

    Cons

    There are at times too many steps to clarify the work throughout the day.

    Advice to Management

    Be more approachable.

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