Petco

  www.petco.com
  www.petco.com

Petco Reviews

Updated November 5, 2014
Updated November 5, 2014
660 Reviews
2.9
660 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
360 Ratings

Review Highlights

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 27 reviews)


Cons
  • Inexperienced upper management running experienced long term employees (in 35 reviews)

  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Petco was the best job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vero Beach, FL
    Former Employee - Sales Associate in Vero Beach, FL

    I worked at Petco full-time (less than an year)

    Pros

    Very organized. Clean. Great help from the staff and managers. They are willing to promote those who really work to managers which is awesome

    I loved working there. The manager of my Florida store was so helpful and involved with everyone. He truly cared about all of us and made an effort to get to know you. The training modules are very informative and helpful. The store is well organized and they stressed cleanliness which I loved!

    Cons

    I had to work very long hours at times, but it was because finding individuals with fish and reptile knowledge was difficult in my area. I had accumulated so much overtime at one point I was no longer allowed to work past a certain set schedule. The are strict with their schedules and if you forget to do something they are quick to get on you for it. So keep up on your required work!

    Advice to ManagementAdvice

    Nothing. I loved working there and if i ever get the chance I would jump at the opportunity to work there again. Long hours and all!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They are like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in New York, NY
    Current Employee - General Manager in New York, NY

    I have been working at Petco full-time (more than 5 years)

    Pros

    -the whole district helps each other when needed
    -passionate & caring management so far
    - looking to improve culture and grow

    Cons

    more payroll, but what company doesn't have this issue?

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in San Jose, CA
    Current Employee - Customer Service Advisor in San Jose, CA

    I have been working at Petco part-time (more than 3 years)

    Pros

    Meet new animals weekly. Play a role in the quality care of all animals. Teaching and public speaking a necessity. Rewarding.

    Cons

    Experience dependent on the support of superiors and culture created by coworkers. Limited resources for animal care.

    Advice to ManagementAdvice

    Select more well rounded individuals presenting desire for growth as opposed to just filling job. Create workplace culture.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    very nice work environment and i love the people i worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aquatics Specialist in Redmond, WA
    Former Employee - Aquatics Specialist in Redmond, WA

    I worked at Petco part-time (less than an year)

    Pros

    friendly easy to work up in pay scale and u get to work with animals

    Cons

    working with chemicals and lots of allergens

    Advice to ManagementAdvice

    none corporate needs to take a chill pill tho

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Hard work, but you get what you give

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Petco

    Pros

    1. Pets!!! You get to see them all day long, you get to pet them and hold them, give great advice, and feel as if you are a part of someones family. Also you get to bring your pets with you (at the discretion of each store manager!)
    2. People!!! SO many great people work at Petco. Okay they're not all great, but what job is? If you've got a good hiring manager they hire people with PASSION. So even if they're not the best at recovering the store you know they love their job.
    3. The discount. Won't say what it is but you can definitely double dip!

    Cons

    1. It IS RETAIL! Don't be fooled. We don't get to play with our animals all day long. There is LOTS of cleaning to do. Its a supermarket for dogs, but its ten times dirtier. You'll clean clean clean, and then clean some more. There are dates to check, ads to set, customers to help. There are also sales quotas to be met, shortage of hours, long work days, etc. But that's all a part of the job!

    Advice to ManagementAdvice

    Praise your team, hire smart. Don't hire just 'cashiers' or just 'stock people'. Make sure everyone fits and can move all around the store. There's nothing worse than hiring a guy to stock dog food and he can't even complete a sentence, much less help people on the floor.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    If you love working with animals, this is a great place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Colorado Springs, CO
    Current Employee - Sales Associate in Colorado Springs, CO

    I have been working at Petco

    Pros

    -you are educated in everything
    -you learn a lot on the floor
    - the training is excellent
    - if you have animals, it's great because you get a store discount
    - the managers really care about the staff

    Cons

    - sometimes the people that come in are rude , just like other stores
    -having to clean up after animals that urinate in the store

    Advice to ManagementAdvice

    Keep it up! Communication, and continuing education with the staff is always a plus!

    Recommends
    No opinion of CEO
  8.  

    Great opportunity to learn about animals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Aquatics Specialist in Salt Lake City, UT
    Current Employee - Aquatics Specialist in Salt Lake City, UT

    I have been working at Petco

    Pros

    Excellent place to work while in school, provided lots of training, all my coworkers are awesome to work with

    Cons

    Pay could be better, cashiering shifts can get boring

    Recommends
    Approves of CEO
  9.  

    Awsome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Aquatics Specialist in San Diego, CA
    Current Employee - Aquatics Specialist in San Diego, CA

    I have been working at Petco

    Pros

    Animal interaction , and public interaction

    Cons

    not enough hrs, want full time , low pay

    Advice to ManagementAdvice

    stay on the same page

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Could have been better if I was manager :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Norwalk, CT
    Former Employee - Sales Associate in Norwalk, CT

    I worked at Petco

    Pros

    Awesome to work with pets
    Great discounts for customers and employees
    It's always a positive helping fellow pet enthusiasts find their products they desire

    Cons

    Hours can be a drag, when it's slow, and you're not really focused, the hours could go by very slow. Managers should be more flexible.

    Advice to ManagementAdvice

    Keep the condition of your fish department in better maintenance. This department always needs the most care and expertise. Think about it and you'll realize I am correct. :)

    Recommends
    No opinion of CEO
  11.  

    Nice people, committed to pet health and happiness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Grooming Assistant in Fort Collins, CO
    Current Employee - Grooming Assistant in Fort Collins, CO

    I have been working at Petco

    Pros

    I get to work with pets all day- what's not to love. Also, my coworkers are actually great people and my boss is really understanding of my school and personal schedule.

    Cons

    The money (or lack thereof) is my main complaint- I make minimum wage with no chance for a raise, while associates are eligible for raises.

    Advice to ManagementAdvice

    Listen to your grooming employees- we want to do things in the most efficient way, because, well, it benefits us.

    Recommends
    No opinion of CEO

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