Pier 1 Imports

  www.pier1.com
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Pier 1 Imports Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

3.1 511 reviews

69% Approve of the CEO

Pier 1 Imports President, CEO, and Director Alex Smith

Alex Smith

(286 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount was the only thing good about the job(in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic(in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy(in 88 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break)(in 31 reviews)

115 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    2 people found this helpful  

    Pier1

    Anonymous Employee (Current Employee) Buffalo, NY

    ProsAtmosphere, music helps, variety of mdse always changing

    ConsSchedules change with no notice. Part timers are paid 8$an hr, they are expected, to mop floors, clean the bathrooms, lift extremely heavy furniture with very little help, attend meetings on Sunday mornings at 7am, for two hrs, go home then report back later to work a shift. They have "flex time" which is a on call schedule , you have to wait till 1 hr before you are scheduled, and call in to see if you are asked to come in or not. That ties up your entire day, wondering if you are working or not. When avavilibility is given for 8-10 hrs a wk, they schedule you 22 hrs !
    The mgmt at my location is horrible, I would never recommend this job, and in fact the majority of pt people are working ft jobs, this is not a good pt job for a second job

    Advice to Senior ManagementShow some respect for your workers. The dissension amongst everyone is horrible. Figure out how to schedule properly, be fair to all your employees . Get a DM that isn't a drill SSgt, as this is where it all stems from. Train your people, we are the ones that build your business.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    Unorganized

    Sales Associate (Former Employee)

    ProsNeat and unique decor items.

    ConsVery unorganized training and strange scheduling.

    Advice to Senior ManagementMake more visits to your stores to follow up with management and training of new hires.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

    1 person found this helpful  

    Not my favorite

    Sales Associate (Former Employee) Lansing, MI

    ProsEmployee discount, great products, nice coworkers

    ConsExtremely pushy to get customers to sign up for credit card, very little training, upper management was constantly rude to sales associates and acted as if it was a chore to help new associates

    Advice to Senior ManagementBetter employee training, more consistent schedules for employees, frequent reviews of upper management employees

    No, I would not recommend this company to a friend

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    • Culture & Values
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    not bad

    Cashier (Current Employee) Houston, TX

    Prosnice people,interesting,outgoing,cool,good food,fun work life balance

    Conslow salary,customer service, rude custemers

    Advice to Senior Managementbe more respectful of employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    I used to be in love... then you changed. :[

    ASM (Former Employee) Seattle, WA

    ProsFast-paced environment, monthly and seasonal changes, regular customer base, great Associate training.

    ConsLow hours to schedule, low pay, overstaffed, terrible benefits, HR is ALWAYS suspicious, treat Store staff like dirt. Pay nowhere near equal to the workload and responsibility.

    Advice to Senior ManagementRespect you employees. Pay them a living wage. Treat EVERY employee the same, hold the to the same standards.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    only concerned about credit cards

    Sales Associate (Former Employee)

    ProsI cant think of any, other than the employee discount, possibly flexible work schedule, although you are almost certain to work weekends.

    ConsGiving up one day a week they call ''flex'' when you are basically on call if they need you. Very low pay, way too pushy with credit cards.

    Advice to Senior ManagementActually care if the people you hire have talent with interior design and not just being able to get people to open up credit cards.

    No, I would not recommend this company to a friend

     

    Good experience

    Anonymous Employee (Current Employee)

    ProsLearned a lot , great experience, some managers are great. Fun environment, great merchandise to sell.

    ConsNot enough training, salaries are way too low for expectations. Regional Manager should be more motivating than discouraging.

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Fun but high pressure could never live on 12 hrs a week at $10 an hour if I was lucky 16 hrs but love the discount!

    Night Manager Step Down to Clerk (Former Employee) San Clemente, CA

    ProsLove Pier One products and the discount especially on discount items.

    ConsPier One is a fun place to work, so if you are board at home its a great job to get out of the house. To pay bills and eat that is a different story its not going to happen. They hire way to many people so there is not enough hours to go around and the pay sucks.

    Advice to Senior ManagementHire less people and give more hours to the employees that have been so loyal. I worked for Pier One for
    5 years and at time needed money to eat and pay bill but yet I had a lot of Pier One merchandise and only 12 to 15 hour a week. I worked 15 year in the grocery industry and the hours always went to the people that had senoriority so this was big change for me and they lost a very good employee because of it.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Last Resort Job

    Sales Associate (Former Employee) Saint Louis, MO

    ProsThe inside of the store looks beautiful and is constantly adapting to its' customers. There's a very professional atmosphere that is kept at all times. If you're doing stock in the least you're allowed to work alone (I didn't prefer) and listen to some tunes.

    ConsThe work that you put in to make the store highly appealing is clearly not worth it. I'm not trying to be sexist in any fashion when I say this, but with myself being the 2nd male to work in that store location .. I had always felt beneath all the other co-workers simply because I was labeled as the guy to help with lifting heavy items in which I can understand that other people need help, but when it took me away from my work quite often I had a hard time finishing up my own work (stock).

    Besides that, for the work that is put into the store the pay is significantly lower than what it should be, the hours aren't too to flexible with your particular schedule unless they (the manager/assistant manager) really enjoys your company and wants to have you around as often as possible. When you're there I understand you're getting paid to work, but again .. You're asked to do some things that isn't considered sane or what was within' your job description.

    Advice to Senior ManagementUnfortunately, I was in the Sales Associate position and so I couldn't distribute accurate information.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It's like any other retail job.

    Sales Associate (Current Employee)

    ProsIf you like the products, it's nice to get the discount. If you have a good store manager calling off is easy and they work well with school commitments. It's also very easy to relocate.

    ConsThe pay is terrible and annual raises are only $0.10-0.15. My raises seem nonexistent when minimum wage goes up. There isn't a whole lot of room for advancement. They is a lot of lifting, ladder climbing and furniture moving.

    Advice to Senior ManagementTake a moment to figure out what your associates do on a daily basis, it's much more then you are paying them to do.

    No, I would not recommend this company to a friend

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