Pier 1 Imports

www.pier1.com
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Pier 1 Imports Reviews

Updated February 26, 2015
Updated February 26, 2015
408 Reviews
3.1
408 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
408 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

408 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Happy work atmosphere and fun products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Murfreesboro, TN
    Current Employee - Sales Associate in Murfreesboro, TN

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Working at Pier 1 Imports has many good qualities. They are extremely flexible with your schedule and it is very easy to pick up/drop a shift. The pay is above minimum wage ($8/hour for Sales Associate). Another good aspect to this job is the employee discount. 25% off anything, even clearance. The products at Pier 1 are beautiful and seeing all the new items come in is exciting. On some days, you will get to bring out stock from the back and display it in the store. The Co-workers and the management is superior. Everyone who works at Pier 1 is genuine and they truly care about you. When it comes to training, they are spot on. They never make you feel guilty if you have questions about anything. The customers are for the most part middle aged women and they are all very fun to help make decisions.

    Cons

    Of course, like any job, there are some not-so-great parts. The managers really push the Sales Associates to get people to apply for a Pier 1 Rewards Credit Card. They pressure you into getting one every shift, which is quite a challenge. And when you do sign someone up for a card, there is no commission on it, so it does not benefit you in any way whatsoever. Also, closing the store is a nightmare. They give you half an hour to mop several areas of the store, change the trash liners, clean the bathrooms, and straighten the whole store. It is simply too much to do in half an hour. At Pier 1, the hours are random. One week you may get 9 hours, and the next you may only get 3. The hours honestly are not good. Your availability can be fantastic but you will not get the amount of hours that you desire. Also, "flex" shifts are not convenient. You are required to call in 2 hours ahead of ever "flex" shift and see if they need you to come in. It can be aggrovating because you are unable to make any plans on those days.

    Advice to ManagementAdvice

    My advice for management would be to have less Sales Associates on hand. There are simply far too many people working there. Another bit of advice would be to allow more time when closing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    nice people and 25% discount

    Cons

    Physical job and low wage

  3.  

    Pier 1 is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Phoenix, AZ
    Current Employee - Assistant Manager in Phoenix, AZ

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    The staff is Great, not much overwhelming sales pressure from corporate or management , open availability, fun training and small bonuses, thriving company

    Cons

    have to wear a boring Uniform, a lot of lifting, not much room for growth, small and infrequent pay increases, no comission or reward for excellence

    Advice to ManagementAdvice

    Better compensation would be great, more organization from staff

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great people to work with!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    I love the merchandise and helping customers decorate their spaces. I have a great manager who allows me to have a flexible schedule.

    Cons

    Retail salaries are not the best, which is why this is a 3rd job for me

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I'm having a Blast!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freight Team Associate in Tustin, CA
    Current Employee - Freight Team Associate in Tustin, CA

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    The discounts, awesome Team mates and Boss! Merchandise is always fun to look and display in the store. the hours suits my needs.

    Cons

    For myself, I'm Happy. For others more Hours.

    Advice to ManagementAdvice

    My Manager needs to Stop and take a few deep breaths every now and then! He could speedy Gongolous (sp) to shame!

    Recommends
    Positive Outlook
  7.  

    Nice Company, Bad Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports

    Pros

    - Great discount on regular, sale, and clearance items
    - Coworkers are usually nice, pleasant, and easy to build friendships with
    - During holidays it's easy to get a lot of hours
    - Hours are good if you're a liked associate
    - Really great benefits after you've been working for at least 6 months

    Cons

    - The company has an open door policy, however at my store it feels as though if you come to the manager with something, nothing gets done or you're blackballed and not given any hours
    - It's very difficult to move up in position

    Advice to ManagementAdvice

    Please reread the company handbook. It seems that there is a lack of knowledge on company policy and values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company to work for. Amazing products. Great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Kahului, HI
    Current Employee - Retail Sales Associate in Kahului, HI

    I have been working at Pier 1 Imports

    Pros

    Great discount Off of everything including sales and clearance. Friendly and knowledgeable management and staff

    Cons

    Flex shifts. No full time for regular associates

    Advice to ManagementAdvice

    Keep up the amazing work

    Recommends
    Positive Outlook
  9.  

    In love with the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Culver City, CA
    Current Employee - Sales Associate in Culver City, CA

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    I love working with the customers & assisting making their homes look amazing, I love learning about the handcrafted items, love merchandising everything (literally) easy pos system ( I didn't get to do the training).

    Cons

    Heavy lifting, radical hours shifts, 6am-11am or 10pm-3am, four hour shifts, little raises (mine was $0.12)

    Advice to ManagementAdvice

    4 hours a week is almost unemployment, too many managers per store, staff needs an app to certify time card please!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Fun if you love to decorate but hard to advance in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Huntington Beach, CA
    Current Employee - Sales Associate in Huntington Beach, CA

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Aesthetically pleasing environment to work in and helping people to decorate their homes is always fun. Co-workers are nice. Pretty decent discount.

    Cons

    Pay is pretty mediocre in any of the positions. Most employees are part time and with the exception of sales leaders you'll be lucky to get 16 hours a week (usually about 12 hours a week for most). How many hours you get is directly related to how many credit cards you get people to open each shift (no cards = no hours).

    Advice to ManagementAdvice

    Give everyone within a given store who is interested a fair shot at a Sales Leader position and don't promote someone in secret without letting everyone know there is an opening.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Pier 1 Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Easy hours
    Fun place to work
    Above minimum wage

    Cons

    Need to get credit cards and will be hounded if you dont
    Need to get people to order in store
    Minimal growth

    Advice to ManagementAdvice

    Don't make credit cards so important. It's 2015 and people have bad credit. Not everyone wants one.

    Recommends
    Positive Outlook

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