Pier 1 Imports Reviews

Updated August 28, 2015
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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
115 Ratings

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Even the customers were fun to work with (in 17 reviews)

Cons
  • Extremely pushy with the credit card (in 117 reviews)

  • There are many outrageous expectations for part time sales associates to meet in this job yet they have an issue paying you for it (in 44 reviews)

More Pros and Cons

280 Employee Reviews

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  1. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Boston, MA
    Current Employee - Assistant Store Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Beautiful furniture at a great price point. Easy to sell.

    Cons

    A physically challenging job- lots of heavy lifting.

    Advice to Management

    Pay scale should be significantly higher based upon the physical and selling expectations. Introduce a commission based selling standard and associates will be more invested.


  2. Hard Work for little pay, but great products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Minneapolis, MN
    Former Employee - Sales Lead in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    great discount mostly decent coworkers (really depends on store) CEO seems to be good, funny in Videos made for P1 Employee Workshops Cont. training by use of store workshops, usually 1 every Quarter of the fiscal year You can move up easily if you work for it.

    Cons

    Limit hours and # of employees keeping All associates labeled PT except for 1 Assistant Store and Main Store Manager. I can only assume it saves costs in regulated areas of running a business (insurance, benefits, laws having to do with # of employees and taxes or coverage of workers comp and labor legislation) Pay doesn't come close for the physical part of job, Store Transitions being the worst, then truck duty, and loading heavy furniture in customer cars. All employees are expected to work transitions if needed, so you have a sales associate making minimum wage at a PT job having to do hard manual labor moving half the store on a Sunday Night after the 7pm close until 5 a.m. the next morning. Pay is low for all management positions also, especially for the Store Managers who are on salary, and always working plenty over 40 hours. They don't have a good system for when employees become sick, so someone always gets a bad deal. Either a sales lead ends up having to cover, or employees come in sick and spread the germs. No Fraternization allowed, I get why, but really ... poor way of getting associates to like a underpaid, overworked, no real benefits except discount...kind of job, gee at least allow friendships to grow! Management: if you get a great one, they'll leave after finding a better paying job (not hard to do from what i have been told). But if you do have a good one, learn all you can from her or him, they really do want to teach you. That leads me to high management turnover rate, its a much more stressful job than one would think, and most of the management, including myself, are/were at P1 because they loved P1 products and feel of the store but leave because eventually having passion for the store and associates dwindles because of the stress, simply put, they (the great ones) burn out by trying to meet all the KPIs, coaching until they're blue, and hounding all associates about getting those P1 credit cards opened up. Ugh...enough already. Needs to work on better employee appreciation District Management tends to keep managers with horrible management styles due to not knowing enough about the associates opinions that are underneath them, and short supply of good management to work for low pay grades.

    Advice to Management

    Read the cons above and fix them. Hire temp people to do the heavy lifting for transitions


  3. So so, but it's retail.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pier 1 Imports part-time (Less than a year)

    Pros

    Great discounts on merchandise. Fun to see merchandise come out on the floor. Helpful co-workers. Never boring.

    Cons

    Terrible training. No team meetings or real communication efforts. Merchandise is often dirty, damaged, and not tagged. You don't find out rules until you break one.

    Advice to Management

    Stop making us push the credit card so much. Tidy up. Train people before tossing them out on the floor. Give people more hours who want them.


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  5. Sales

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    Fun environment, easy sale. Great part time job.

    Cons

    Poor pay, no incentive, no commission.

    Advice to Management

    You get what you pay for. Lots of great sales pp have left.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bloomington, IL
    Former Employee - Sales Associate in Bloomington, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pier 1 Imports part-time (More than a year)

    Pros

    The people that work there are fun to be around

    Cons

    Management focuses too much on selling cards instead of relationship building

    Advice to Management

    Foster better relationships with your staff


  7. Resoect employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the product and customer service

    Cons

    Not great pay and false hope


  8. Sales Aasociate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Huntsville, AL
    Current Employee - Sales Associate in Huntsville, AL
    Doesn't Recommend
    Approves of CEO

    I have been working at Pier 1 Imports part-time (More than 5 years)

    Pros

    The company is a fresh company with some great advantages. The discount is fantastic, learning to decorate is fun, the product is unique, and everyone who knows about Pier 1 loves the store to shop in. Coworkers are exciting, and the pace is always energizing.

    Cons

    Pay and hours suck. I have worked for Pier 1 four times over a course of 9 years, being everything from an associate to an assistant manager. Associates have to beg for more than 16 hours, yet are expected to work flex shifts if the company needs them to, without much warning. Currently I am just an associate again, and I barely make 8.90 an hour. When I was an assistant I got good hours and decent pay. Currently begging for more hours, just to be dissapointed by the fact that the store is hiring even more part time associates, even after we all are fussing for more hours. I work 3 four hour shifts this week, and they are hiring 3 more associates.

    Advice to Management

    Zoning the store is rediculous. We should all be able to help all customers. Too much daily training and information for associates who are lucky to get more than 2 shifts a week. We spend more time doing training than working. Associates would be more dedicated to the company if we felt valued and were able to invest more than 12 hours a week to the job.


  9. Great company to work for, just watch out for lazy upper management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Saint Louis, MO
    Former Employee - Assistant Store Manager in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pier 1 Imports full-time (More than 3 years)

    Pros

    Great people to work with, awesome product, store constantly changing so you see something new all the time. Great training, hands-on learning, and so easy to work your way up with promotions. Awesome benefits. Great discount. I do miss this job.

    Cons

    Depending on your location, you can have lots of dead time (no customers for hours). Poor associates only work 4-5 hour shifts, hardly getting any hours a week. Most of my associates had to have a second source of income. There's definitely favoritism with upper management. No doubt about that...also I experienced several 8-9 hour shifts with NO break coverage. Meaning I was still required by the "rules" to clock out, but if my help was needed on the floor I had to work through my break. Isn't that illegal? There also wasn't much room for me to grow within my own region..due to many tenured ASM's who pretty much refused to leave the region.

    Advice to Management

    Regional managers should be in their stores more...not just their inner market ones. Development should continue within the company, not outside (apparently that is a new thing). Also regional managers should actually stay their shifts, not leave to get their haircut, etc....


  10. Fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader
    Current Employee - Sales Leader
    Recommends
    Positive Outlook

    I have been working at Pier 1 Imports part-time (More than 10 years)

    Pros

    Fun work environment. Very flexible with my schedule. 25% discount on top of sales and clearance.

    Cons

    Like any retail job, no vacation time during the holidays. Require that you take flex shift. Require that you sell credit to customers as part of your job.


  11. Pier 1 Imports

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pier 1 Imports part-time

    Pros

    - The discount - meeting amazing people

    Cons

    - pay doesn't fit the list of things we are expected to do - regional manager is clueless - the company is trying to cut costs, so the lower rung employees lose out - they don't care about you as an employee. You are replaceable - not a great place to work if you want to do visual merchandising

    Advice to Management

    Either pay sales associates better, or you all will continue to lose talent.



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