Pier 1 Imports

www.pier1.com

Pier 1 Imports Reviews

Updated January 27, 2015
Updated January 27, 2015
673 Reviews
3.0
673 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
348 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

76 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company to work for, and wonderful people to work next to!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Anderson, SC
    Current Employee - Sales Associate in Anderson, SC

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    I love the flexibility. I am a full time college student and my manager works around that for me so that I can still work 20 hours a week!

    Cons

    A "FLEX" is a shift you have to call for in advance to see if the manager needs you to work that day. It can be aggravating on days when you want to get out and do something but you're stuck because you don't know if you'll have to go into work or not.

    Recommends
    Positive Outlook
  2.  

    I love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Winston, FL
    Current Employee - Sales Leader in Winston, FL

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Work/life balance, managers are really understanding. Love the atmosphere.

    Cons

    Pay isn't the greatest. Thought Pier 1 would pay much more than minimum wage.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Pier 1 Imports

    Pros

    Excellent management team
    Good benefits
    Great Culture
    Awesome vacation package

    Cons

    As with any large company, turning the ship can be slow.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Saginaw, MI
    Former Employee - Sales Associate in Saginaw, MI

    I worked at Pier 1 Imports

    Pros

    Supportive environment, amazing merchandise, very customer oriented. It was my favorite retail experience. The team environment is very strong.

    Cons

    I don't have any cons other than the basics of any retail environment. Holiday hours, lots of straightening, etc. It's a good first retail experience

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
  6.  

    Teamwork and fun loving environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Working here partime works out real well because I can take time off for going back to school, vacations, or whatever needed

    Cons

    2 weeks of Scheduling is done in advance so make sure you have your days off set on teamworks

    Advice to ManagementAdvice

    Be open to hear and listen to all associates when they have personal issues

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A great company which values its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler in Savannah, GA
    Former Employee - Material Handler in Savannah, GA

    I worked at Pier 1 Imports full-time (more than a year)

    Pros

    Great management, opportunities to cross train, great pay, great benefits

    Cons

    Sometimes production goals can be hard to reach

    Advice to ManagementAdvice

    Stay great

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    I loved working there would still work there if I hadn't moved!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager/Sales Lead in Bellevue, WA
    Former Employee - Manager/Sales Lead in Bellevue, WA

    I worked at Pier 1 Imports full-time (less than a year)

    Pros

    Management always treated everyone fairly and were always very understanding if anyone needed to switch shifts or have any problems. The company is very customer focused and make all the employees feel comfortable if they have any suggestions.

    Cons

    The only con is they really push you to get customers to open up credit cards and a lot of customers don't want to talk to someone about opening a credit card.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great environment to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Riverhead, NY
    Former Employee - Sales Associate in Riverhead, NY

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Fun and cheerful environment
    employees very nice
    short hours (shifts 4-5 hrs) and flexible, will work with your schedule
    Can move up to sales leader if hard working and want to move up to management
    get to know your coworkers

    Cons

    I worked at pier 1 part-time

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Lifetime career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Pier 1 Imports full-time (more than 10 years)

    Pros

    -Organization is open to feedback and ideas from all levels, and impliments changes quickly
    -Caring and personal work place, from store level to home office, to distribution centers and overseas vendors
    -Always room for professional skill growth, lots of peers with tenure to get advise from, open communiction with RM and DM. Honest, open, no fears of repercussions. No horse and pony shows.
    -Pay is average, depends on your role and location. QTD bonuses for SM, and monthly bonuses for SLTeam and sometimes associates too.
    -Always making sound financial decisions, cash in the bank, invests heavily in tech/online, securing our ability to compete in everchanging retail landscape

    Cons

    -Difficult to get a store, as most managers are lifers with 10-25 years experience. You may have to move to get one!
    -Time off is hard to schedule, as tasking is heavy during natural times people take vacations. Also management teams are only 4 or 5 people and we often have conflicts.
    -Pier 1 OWNS your Sundays, transitions, meetings, events, markdowns. It is both a hight sales day and a heavy task day, so kiss it goodbye.
    -Heavy turn with part time sales leader postions, and only a few stores(high volume) qualify for getting a full time position in their stores. This is such a critical role in each store, we all need 1 full time sales leader.The time we spend sourcing and training replacements is a total waste, and can kill the internal/external customer experience.
    -Ignore the harping on selling the P1RCard. These customers with our credit card are critical to our future, we are sales people after all, and the charge is something we should want to share with customers. Getting points, reward certificates, coupons and often saving money is part of any natural selling conversation.

    Advice to ManagementAdvice

    -Consider having FULL time sales leads in every store, its a win win.
    -continue to work out the kinks with allocations, ecomm and availability of merch for customers, you may not realise how many managers drive from store to store, picking up items to complete sales for customers(on our personal time)
    -continue to help us get the POS more efficient, the constant delay's, issues with having to do off line returns, and merchandise card exchanges takes forever, and makes us at the store look incompetent. There is a LONG way to go with these registers until they are smooth sailing.
    -thank you for giving us more payroll for freight processing and training, however there is still a disparity in payroll for events and freight.
    -the new survey reporting is terrible, we need to take a masters class in order to decifer it and roll it down to associates. The old company's reporting was incredible, and we incorporated it in with our daily focus. Go back !!!!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A pretty good company to work for if you're going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Pros

    Very accepting of its peoples goals, and understanding of peoples differences.

    Cons

    You're trained on the job. So sink or swim.

    Recommends
    Positive Outlook
    Approves of CEO

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