Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated December 13, 2014
Updated December 13, 2014
625 Reviews
3.1
625 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
332 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

171 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great part time job with beautiful items to sell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Saint Petersburg, FL
    Current Employee - Retail Sales Associate in Saint Petersburg, FL

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    P1 is a low key, part time job that often feels like you are just talking to friends who happen to be customers.

    Cons

    There are always a list of things that we are to include in our conversations with customers: first and foremost, the Pier 1 rewards credit card; during the holidays UNICEF cards; add-on sales and oh yeah, get their phone numbers, email addresses and full names at the register. It's alot to ask and the customers are reluctant.

    Advice to ManagementAdvice

    Reward the Managers and Sales Leaders. They seem a bit beaten down. It is retail, after all.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love working here there is a great team and an encouraging atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at Pier 1 Imports

    Pros

    It is now an evolving company that is interested in developing its employees.

    Cons

    Pay, "Flex shifts," intentionally rude customers.

    Advice to ManagementAdvice

    New incentives to pitch the Pier 1 card with would make it more interesting for customers who have been waiting to apply.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Overall was a decent experience, especially as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Petaluma, CA
    Former Employee - Retail Sales Associate in Petaluma, CA

    I worked at Pier 1 Imports

    Pros

    Genuinely enjoyed my co-workers, personally loved the product and enjoyed getting to know the ins and outs of the company.
    Learned a lot in regards to delivering good customer service and taking pride in the appearance of the store.

    Cons

    Well, it is retail, so having a constantly changing schedule made it challenging to make other plans at times.
    Had issues a couple of times with scheduling around school and/or a second job.

    Advice to ManagementAdvice

    I would love to see management give extra hours to current employees instead of hiring more personnel. The employees you already have would appreciate it and it eliminates the need to train a new group of people only for them to be let go after the holidays. The current employees already have the knowledge needed for the busy seasons and will really step up their game when the demand for it is there.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent company, they're a little slack if you like that kind of thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handler in Grove City, OH
    Current Employee - Material Handler in Grove City, OH

    I have been working at Pier 1 Imports full-time (less than an year)

    Pros

    Good pay, Good hours and the bosses aren't very hard on you. The attendance policy has since gotten looser at well.All the jobs you do are very easy to pick up and learn.You get good benefits and discounts if you stay.

    Cons

    The works so simple it can be mind numbing. Weekend shift is 12 hours for 3 days. The other employees are very highschool-minded and nerves, feelings, and gossip get quite crazy. My bosses didn't exactly make anyone feel liked except some of the girls. It felt a bit sexist.

    Advice to ManagementAdvice

    Trying to stomp out squabbles between employees would be nice. I didn't feel like I was in a team at all.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun place to work for seasonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Concord, NC
    Former Employee - Seasonal Sales Associate in Concord, NC

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Great discount, worked well with my schedule for my other job, good hours to work, dont force you to harass customers, educates associates on a monthly basis and try to help you improve your knowledge.

    Cons

    Not easy to get permanent position, lifting furniture pieces while standing on tall ladders, unpacking pieces from shipment was sometimes difficult.

    Advice to ManagementAdvice

    The management team was great except the store manager tended to be inconsiderate sometimes. The rest of the managers were great!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Larchmont, NY
    Former Employee - Sales Associate in Larchmont, NY

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    It was a relatively easy job that always gave me work when I needed it. Love the store, great company. I could request off whenever I wanted or needed ant they were easy going about it.

    Cons

    Some of the rules were not the same when working in different stores, and they put too much emphasis on the credit cards.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Lots of selling behaviors.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    25% discount, learn visual merchandising skills, be surrounded by beautiful products.

    Cons

    Suppression of costs translates to poor employee compensation, including subpar insurance, minimal raises, short work shifts, etc.

    Advice to ManagementAdvice

    Invest in your associates a little more. A lot of talent slips through the cracks when you treat lower level employees like they're disposable.

  9.  

    Wonderful Associates!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Columbia, MD
    Current Employee - Sales Leader in Columbia, MD

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    Woonderful people to work with. Customers are generally a pleasure. Great products. The employee discount is acceptable.

    Cons

    Pay is low compared to other retailers. Lots of early mornings if your part of the truck team. Lots of late nights if your part of the transition team.

    No longer offers benefits to part time associates.

    Does not promote with-in like they could.

    Advice to ManagementAdvice

    A just your pay and promotion scale.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Flexible hours, good products, workable holiday hours

    Cons

    personal growth can be hard at times

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great experience with Pier One Imports

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    I really liked working for Pier One because they were flexible with my schedule, and they really appreciate their employees. You get Christmas bucks and an opportunity to become the employee of the month/year which is neat.

    Cons

    There is no heavy lifting support. Usually there are two associates working so if you sell a huge entertainment center during a shift you are expected to take it out.

    Advice to ManagementAdvice

    Keep being flexible and appreciative of your employees and your company will continue to thrive. Extra help for heavy lifting is recommended.

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