Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated October 7, 2014
Updated October 7, 2014
625 Reviews
3.1
625 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
332 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

72 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Teamwork and fun loving environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Working here partime works out real well because I can take time off for going back to school, vacations, or whatever needed

    Cons

    2 weeks of Scheduling is done in advance so make sure you have your days off set on teamworks

    Advice to ManagementAdvice

    Be open to hear and listen to all associates when they have personal issues

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A great company which values its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler in Savannah, GA
    Former Employee - Material Handler in Savannah, GA

    I worked at Pier 1 Imports full-time (more than an year)

    Pros

    Great management, opportunities to cross train, great pay, great benefits

    Cons

    Sometimes production goals can be hard to reach

    Advice to ManagementAdvice

    Stay great

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I loved working there would still work there if I hadn't moved!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager/Sales Lead in Bellevue, WA
    Former Employee - Manager/Sales Lead in Bellevue, WA

    I worked at Pier 1 Imports full-time (less than an year)

    Pros

    Management always treated everyone fairly and were always very understanding if anyone needed to switch shifts or have any problems. The company is very customer focused and make all the employees feel comfortable if they have any suggestions.

    Cons

    The only con is they really push you to get customers to open up credit cards and a lot of customers don't want to talk to someone about opening a credit card.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great environment to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Riverhead, NY
    Former Employee - Sales Associate in Riverhead, NY

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Fun and cheerful environment
    employees very nice
    short hours (shifts 4-5 hrs) and flexible, will work with your schedule
    Can move up to sales leader if hard working and want to move up to management
    get to know your coworkers

    Cons

    I worked at pier 1 part-time

    Recommends
    Approves of CEO
  6.  

    A pretty good company to work for if you're going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Pros

    Very accepting of its peoples goals, and understanding of peoples differences.

    Cons

    You're trained on the job. So sink or swim.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Lifetime career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Pier 1 Imports full-time (more than 10 years)

    Pros

    -Organization is open to feedback and ideas from all levels, and impliments changes quickly
    -Caring and personal work place, from store level to home office, to distribution centers and overseas vendors
    -Always room for professional skill growth, lots of peers with tenure to get advise from, open communiction with RM and DM. Honest, open, no fears of repercussions. No horse and pony shows.
    -Pay is average, depends on your role and location. QTD bonuses for SM, and monthly bonuses for SLTeam and sometimes associates too.
    -Always making sound financial decisions, cash in the bank, invests heavily in tech/online, securing our ability to compete in everchanging retail landscape

    Cons

    -Difficult to get a store, as most managers are lifers with 10-25 years experience. You may have to move to get one!
    -Time off is hard to schedule, as tasking is heavy during natural times people take vacations. Also management teams are only 4 or 5 people and we often have conflicts.
    -Pier 1 OWNS your Sundays, transitions, meetings, events, markdowns. It is both a hight sales day and a heavy task day, so kiss it goodbye.
    -Heavy turn with part time sales leader postions, and only a few stores(high volume) qualify for getting a full time position in their stores. This is such a critical role in each store, we all need 1 full time sales leader.The time we spend sourcing and training replacements is a total waste, and can kill the internal/external customer experience.
    -Ignore the harping on selling the P1RCard. These customers with our credit card are critical to our future, we are sales people after all, and the charge is something we should want to share with customers. Getting points, reward certificates, coupons and often saving money is part of any natural selling conversation.

    Advice to ManagementAdvice

    -Consider having FULL time sales leads in every store, its a win win.
    -continue to work out the kinks with allocations, ecomm and availability of merch for customers, you may not realise how many managers drive from store to store, picking up items to complete sales for customers(on our personal time)
    -continue to help us get the POS more efficient, the constant delay's, issues with having to do off line returns, and merchandise card exchanges takes forever, and makes us at the store look incompetent. There is a LONG way to go with these registers until they are smooth sailing.
    -thank you for giving us more payroll for freight processing and training, however there is still a disparity in payroll for events and freight.
    -the new survey reporting is terrible, we need to take a masters class in order to decifer it and roll it down to associates. The old company's reporting was incredible, and we incorporated it in with our daily focus. Go back !!!!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I LOVE this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Little Rock, AR
    Current Employee - Sales Associate in Little Rock, AR

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    This company treats you like family. We have fun & work hard. We get to interact & get to know our customers. I have had no problem getting time off when needed. We're always having new merchandise & new sales to interest people. There's always room for advancement. For instance, our Asst. Mgr. recently got her own store. One person moved up which left an open position which is being filled this week. That also left an open position which is soon to be filled.

    Cons

    Pay is probably the only drawback I have had, but the discount helps makes up for it.

    Advice to ManagementAdvice

    Pay is important if you expect more than just a warm body. Most people have a "real" job that's paying the bills therefore it's extra money, but you still want to feel like it's worth your while coming to work. Gas 7 other bills go up but not so much with our pay. I suppose the best advice I can give is to always make your employees feel important. No-one wants to be treated like a child. Give people credit for the knowledge they have.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pier 1 Imports has taught me so much in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in San Francisco, CA
    Current Employee - Sales Lead in San Francisco, CA

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    Starting a little over minimum wage for sales associates, chance to move forward in the company. Great customer service is a must. Upper management maintains some communication with stores individually. 25% discount.

    Cons

    Hours depend on performance the week before.

    Advice to ManagementAdvice

    Enforce every store has monthly store meetings. Perhaps include some more sales training for new employees to be more comfortable.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    Love it! Management and co-workers are great. Wonderful family atmosphere!

    Cons

    Just the usual that comes along with retail. Haven't seen anything that is a "con'.

    Recommends
    No opinion of CEO
  11.  

    Depending on Management the exPIERience is great! Teams are like family and we work together. Very fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Eagan, MN
    Current Employee - Sales Associate in Eagan, MN

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    Flexible hours, great time in the stock room opening new products, friendly staff, fun to help people make their spaces reflect their styles. Definitely a place to work hard and show your self you are able to do more than you thought. Ideas are always considered and potentially put into place. Management works within your limitations and coaches to help you succeed.

    Cons

    Very few opportunities to be a full time employee. Some employees do not contain adequate strength to manage heavy lifting to which a select few handle those duties. Supplies for the store a very expensive.

    Advice to ManagementAdvice

    Perhaps the employees that have been with the company for a few to several years offer them an opportunity to be a full time sales associate.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Pier 1 Imports? Share Your Experiences

Pier 1 Imports

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.