Pier 1 Imports

www.pier1.com
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408 Employee Reviews Back to all Reviews

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  1. 2 people found this helpful  

    Great company to work for, and wonderful people to work next to!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Anderson, SC
    Current Employee - Sales Associate in Anderson, SC

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    I love the flexibility. I am a full time college student and my manager works around that for me so that I can still work 20 hours a week!

    Cons

    A "FLEX" is a shift you have to call for in advance to see if the manager needs you to work that day. It can be aggravating on days when you want to get out and do something but you're stuck because you don't know if you'll have to go into work or not.

    Recommends
    Positive Outlook
  2.  

    I like it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Newington, CT
    Current Employee - Sales Leader in Newington, CT

    I have been working at Pier 1 Imports

    Pros

    Great manager. Great training at times. Nice customers for the most part

    Cons

    Schedule and pay isn't the best.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    full of good people and good first look oppurtunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    You're able to work and not worry about drama because everyone is pretty chill overall. No drama, great respect and kindness shown. Also a pretty good employee discount.

    Cons

    Sometimes you can feel overwhelmed with the amount of merchandise that you are expected to have out on the floor and realistically there is no room for it. Systems aren't very reliable when it comes to how much there is inventory.

    Advice to ManagementAdvice

    It would be good for management to evaluate more on the tasks they want someone to have done. And to be a bit more reasonable and considerate to the amount of space there actually is available and the amount of merchandise that is received in store, along with keeping in mind the customers and what kind of customer we have in the area. What product would that area of customers be more drawn to buy.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Being surrounded by beautiful things is a great perk!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales in Tampa, FL
    Current Employee - Part Time Sales in Tampa, FL

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    The store and products are beautiful. The customers are always happy when they enter the store. As an employee you get a generous discount of 25%. Flexibility on hours with an emphasis on a work-life balance.

    Cons

    An over emphasis on selling customers on the Pier 1 rewards credit card. When business slows down (and it does often) hours are drastically cut. So one week you may work 22 hours, the next 4 hours.

    Advice to ManagementAdvice

    Take better care of your Sales Leaders, and sales Managers. They are always stressed. The store's backbone is part time workers, pay them better so there isn't so much turn over.

    Recommends
    Approves of CEO
  6.  

    Fun place to work, not enough hours, and not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Olympia, WA
    Current Employee - Sales Associate in Olympia, WA

    I have been working at Pier 1 Imports

    Pros

    Definitely a fun environment, the people here are amazing and it's always exciting to see what new product comes in.

    Cons

    Unfortunately, you're not really guaranteed hours and when you do work, you're doing tons of work for not much pay. When it's no longer the Christmas season, only you and 1 manager are working the entire store, cash wrap, cleaning, greeting, checking back with customers, doing projects, etc. And all in a 4-5 hour shift.

    Advice to ManagementAdvice

    Have at least 3 people working at a time to help productivity on the floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    You'll have amazing co-workers, but feel like the company doesn't care about you at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Discount, solid training, easy atmosphere, great starting off point, usually competent management outside of upper and corporate.

    Cons

    Minimum/poor wage for the amount of work associates do, constant cutting of hours, "FLEX" shifts, having to shove credit cards on customers, if you're the only associate that
    day and someone has to pick up furniture... good luck.

    Advice to ManagementAdvice

    Notice how much work your employees do for your company. We manage our stockrooms, keep problems away from upper management, and provide excellent customer service. Doesn't that deserve better pay rates or better hours? You drain us during the holidays and schedule skeleton shifts in the months that follow. That's cruel.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    nice co-workers, but lot's of crazy hours before and after the store is open

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports full-time (more than a year)

    Pros

    lots of ways you can "move up" in a store setting; great merchandise; great co-workers

    Cons

    crazy after-hours shifts; lots of corporate decision making that is hard to pull off at the store level; over emphasis on company credit card

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    I love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Winston, FL
    Current Employee - Sales Leader in Winston, FL

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Work/life balance, managers are really understanding. Love the atmosphere.

    Cons

    Pay isn't the greatest. Thought Pier 1 would pay much more than minimum wage.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun People, Bad Growth, Bad Policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Lauderdale, FL
    Current Employee - Sales Associate in Fort Lauderdale, FL

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Its a fun place, and the employees are very nice people.

    Cons

    Management is tied to corporate rules. The door counts the number of people who come in and out. If your sales don't match the number of in coming people then your manager gets in trouble. Very stupid, because not every customer is in to buy, many browse.

    They require 2 credit card openings every week. There's a checklist the manager carries around and they watch you interact with every customer. If you don't go through A-Z on the checklist in the exact way you;re supposed to you get in trouble. It feels like a telemarketer script. And you can tell the customer is annoyed at how many questions you're asking and how forceful you're being. I sold more and opened more credit cards just being a nice personable person than by following that script.

    The stockroom is a mess and needs a better organization scheme. Don't just throw all lamps together in a corner, or all the art in a shelf. Takes forever to find what the customer wants.

    Advice to ManagementAdvice

    Corporate needs to figure out that scripts and conversion numbers don't drive sales. Product knowledge and teaching sales people how to talk does. Paying them better would help motivate them too.

    Also add Full-time back to the table. We get the economy was bad, but its time to give people hours they can actually live on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    is it worth it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Pier 1 Imports

    Pros

    The 25% discount. The associates I work with.

    Cons

    Low pay for the requirements of the job. Hours always getting cut often- even for me as a "full time" manager who was promised a minimum of 36 hours a week. I get an average of 28. The expectations of opening at least 1 credit card per shift is unrealistic. A lot of heavy lifting. Definitely more than their 50 pound requirement. Low communication from my manager. We're expected to "figure it out". The work/life balance is horrible. I rarely get time off when requested for the special days when my children have events for school or sports. I'm given days off based around when my manager wants her time off instead.

    Advice to ManagementAdvice

    Train your managers. Pushing the numbers doesn't teach them how to manage others- it teaches them how to get results by cut throat infection everyone else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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