Pier 1 Imports Reviews

Updated March 20, 2015
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209 Employee Reviews

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  1. Fun if you love to decorate but hard to advance in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Huntington Beach, CA
    Current Employee - Sales Associate in Huntington Beach, CA

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Aesthetically pleasing environment to work in and helping people to decorate their homes is always fun. Co-workers are nice. Pretty decent discount.

    Cons

    Pay is pretty mediocre in any of the positions. Most employees are part time and with the exception of sales leaders you'll be lucky to get 16 hours a week (usually about 12 hours a week for most). How many hours you get is directly related to how many credit cards you get people to open each shift (no cards = no hours).

    Advice to ManagementAdvice

    Give everyone within a given store who is interested a fair shot at a Sales Leader position and don't promote someone in secret without letting everyone know there is an opening.

    Recommends
    Approves of CEO
  2. 1 person found this helpful

    Pier 1 Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Easy hours
    Fun place to work
    Above minimum wage

    Cons

    Need to get credit cards and will be hounded if you dont
    Need to get people to order in store
    Minimal growth

    Advice to ManagementAdvice

    Don't make credit cards so important. It's 2015 and people have bad credit. Not everyone wants one.

    Recommends
    Positive Outlook
  3. 1 person found this helpful

    Physically demanding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Rochester Hills, MI
    Former Employee - Sales Leader in Rochester Hills, MI

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Learned selling skills, inventory management, visual merchandising.

    Cons

    Very physically demanding. Ruined a lot of clothes. Low pay for what they expect from you.

    Advice to ManagementAdvice

    Incentive for sales (commission) would be tremendous.

    Recommends
    Neutral Outlook
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  5. I like it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Newington, CT
    Current Employee - Sales Leader in Newington, CT

    I have been working at Pier 1 Imports

    Pros

    Great manager. Great training at times. Nice customers for the most part

    Cons

    Schedule and pay isn't the best.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Work under the pressure. It's not the product that you are selling it is more a credit card.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Associate in Plantation, FL
    Former Employee - Sale Associate in Plantation, FL

    I worked at Pier 1 Imports

    Pros

    I loved the product and the store itself gives you a desire to work. Pier Import has the stuff of great quality and the most of the people I was working with were nice.

    Cons

    The manager was very : all about the money and not very nice with the customers which I found unbearable. You can not earn a lot of money there except if you were a manager. It's more for students but even If I were a student I wouldn't see the profit. When you pay gas what rests for you? And you are scheduled just from time to time and only 4 hours at a time.

    Advice to ManagementAdvice

    You should think more about your customers than about selling them a credit card by all means. Also when somebody buys a lot you have to satisfy some of their "necessary " wishes , ex: how to better wrap a product instead of saying " I don't care" . I was shocked! It's good to earn the money , but you have to give in order to receive, specially in sales like this.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. You'll have amazing co-workers, but feel like the company doesn't care about you at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Discount, solid training, easy atmosphere, great starting off point, usually competent management outside of upper and corporate.

    Cons

    Minimum/poor wage for the amount of work associates do, constant cutting of hours, "FLEX" shifts, having to shove credit cards on customers, if you're the only associate that
    day and someone has to pick up furniture... good luck.

    Advice to ManagementAdvice

    Notice how much work your employees do for your company. We manage our stockrooms, keep problems away from upper management, and provide excellent customer service. Doesn't that deserve better pay rates or better hours? You drain us during the holidays and schedule skeleton shifts in the months that follow. That's cruel.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. Being surrounded by beautiful things is a great perk!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales in Tampa, FL
    Current Employee - Part Time Sales in Tampa, FL

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    The store and products are beautiful. The customers are always happy when they enter the store. As an employee you get a generous discount of 25%. Flexibility on hours with an emphasis on a work-life balance.

    Cons

    An over emphasis on selling customers on the Pier 1 rewards credit card. When business slows down (and it does often) hours are drastically cut. So one week you may work 22 hours, the next 4 hours.

    Advice to ManagementAdvice

    Take better care of your Sales Leaders, and sales Managers. They are always stressed. The store's backbone is part time workers, pay them better so there isn't so much turn over.

    Recommends
    Approves of CEO
  9. Great place to learn fast paced retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Fort Worth, TX
    Former Employee - Assistant Store Manager in Fort Worth, TX

    I worked at Pier 1 Imports full-time (more than 5 years)

    Pros

    Learn retail basics such as customer service, merchandising, POS, etc... This is a great company for a younger person to work at because you can move up quite quickly in some of the markets.

    Cons

    Terrible base pay, heavy workload, individual stores ambiance dependent on store manager (some markets have REMARKABLE management in place, whereas other markets have terrible management with regard to treating the employees with dignity and respect.

    Advice to ManagementAdvice

    Positive reinforcement is more than mere words. Try rewarding employees for hard work with actual work incentives such as gift card to the highest amount of P1 CC signed up for the month, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. nice co-workers, but lot's of crazy hours before and after the store is open

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports full-time (more than a year)

    Pros

    lots of ways you can "move up" in a store setting; great merchandise; great co-workers

    Cons

    crazy after-hours shifts; lots of corporate decision making that is hard to pull off at the store level; over emphasis on company credit card

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. Upbeat environment and never a dull moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Pier 1 Imports

    Pros

    As a seasonal sales associate, I worked one of the busiest times of the year. It never felt hectic because management was very organized and would assist during a rush. The environment, management and staff were upbeat and goal oriented. Training was highly useful if appealing to customer wants.

    Cons

    I worked part-time while in school and sometimes management wasn't flexible with time off during heavier school loads.

    Advice to ManagementAdvice

    Management should be more flexible with time-off for students, especially if asking off in advance and within proper time frame.

    Recommends
    Neutral Outlook
    No opinion of CEO

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