Pier 1 Imports

www.pier1.com
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200 Employee Reviews Back to all Reviews

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  1.  

    Upbeat environment and never a dull moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Pier 1 Imports

    Pros

    As a seasonal sales associate, I worked one of the busiest times of the year. It never felt hectic because management was very organized and would assist during a rush. The environment, management and staff were upbeat and goal oriented. Training was highly useful if appealing to customer wants.

    Cons

    I worked part-time while in school and sometimes management wasn't flexible with time off during heavier school loads.

    Advice to ManagementAdvice

    Management should be more flexible with time-off for students, especially if asking off in advance and within proper time frame.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler
    Former Employee - Material Handler

    I worked at Pier 1 Imports

    Pros

    culture, company values, compensation, employees come first, people are great
    If you are a student looking for a part-time good paying job, this is a great place to work for.

    Cons

    Supervisors only care about productivity.
    They do not take ownership for their screw up and some of them like to gossip.
    Management is hardly on the floor so they do not see what the supervisors are up to.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Representative in Fort Worth, TX
    Current Employee - Customer Relations Representative in Fort Worth, TX

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    work with schedule. Friendly atmosphere.

    Cons

    compensation could be better, career growth not so good within Customer Relations.

    Advice to ManagementAdvice

    everyone needs to be on the same page. Don't promote those undeserving.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Very nice co-workers, nice environment, but job expects too much for a minimum wage job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports

    Pros

    The management is very friendly, it is a nice environment to work in, and the co-workers are generally very nice.

    Cons

    Work load heavy for minimum wage job
    Pressure to sign customers up for credit cards/e-mails

    Advice to ManagementAdvice

    They were good.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Brandon, FL
    Former Employee - Retail Sales Associate in Brandon, FL

    I worked at Pier 1 Imports

    Pros

    Fun co-workers
    Discount
    Flexible Scheduling
    Good Training for new employees
    opportunity to work the truck which was at 5:00 am - 10:00 or 11:00 which was nice because you could go in early get out early and have plenty of time to enjoy your day when you got home.

    Cons

    very low pay
    4 hour shifts about 3 or 4 days a week means not a lot of money to be made
    Not a lot of opportunity for advancement
    Have to PUSH the pier 1 card on everyone and hound them about why, which is ridiculous

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    There's always room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Joliet, IL
    Current Employee - Sales Leader in Joliet, IL

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    25% employee discount and you get to see the item markdowns first.
    Their training was thorough initially , but nothing continued from there.
    They get employees involved with their sales and conversion numbers.
    Day-off requests are thoughtfully considered and honored when possible.

    Cons

    Heavy lifting required during transitions.
    Continual training/learning opportunities would be beneficial, but aren't in place.
    Inventory system isn't always accurate and creates frustration for customers.
    Freight comes in damaged too frequently.
    No commision and low pay for what is expected of you at times.
    They advertise items in commercials and their catalogs that aren't even attainable when they promote them.
    Several staff members are disrespectful towards upper management and nothing is done to correct their behavior.

    Advice to ManagementAdvice

    Be consistent in all areas of management and train your staff continually. The more we learn, the more beneficial we are to the company and the easier your job becomes. You are there to run a business, not be anyone's friend.

    Recommends
    Neutral Outlook
  8.  

    A great learning environment

    • Career Opportunities
    Current Employee - Sales Lead in Fort Worth, TX
    Current Employee - Sales Lead in Fort Worth, TX

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Great product, lots of technology, home office is very receptive to suggestions, online sales and instore sales both count toward store goals

    Cons

    Too much product allocated, heavy lifting, credit card goals

    Advice to ManagementAdvice

    Pay your workers more and you will have much more motivated employees.

    Recommends
    Positive Outlook
  9.  

    Mediocre part-time job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Pier 1 Imports part-time

    Pros

    Good employee discount- 25% I think
    Relatively nice customers compared to other retail*

    Cons

    Part-time work/ Not many hours
    Other employees not always helpful

    No opinion of CEO
  10. 1 person found this helpful  

    Okay retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Stockroom Associate in Waco, TX
    Current Employee - Sales Associate/Stockroom Associate in Waco, TX

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Flexible scheduling, work-life balance.
    Good people.
    Laid back atmosphere.
    Allowed plenty of time off.
    Leadership was knowledgeable.
    Good employee discount.

    Cons

    Schedules are all over the board, sometimes at 6am, sometimes at 11pm, occasional transitions would put you at work from 7pm-3am without a break. Somewhat expected for retail I suppose. Some people would request off weeks at a time, even holiday hires got the holidays off. Management conflicts, sales leaders would tell us to do one thing and manager would tell us to do another. Freight/stockroom is a nightmare at many stores, fulfilling customer orders is sometimes impossible. Selling the Pier 1 credit card is an absolute and you must maintain weekly quotas, it is a somewhat difficult card to sell, coming from my background in retail as it does not offer many incentives.

    Advice to ManagementAdvice

    Train employees more-more hands on. Many employees don't know basic things like where the trash can is. Offer more incentives and even raises, $8 an hour is decent but for the amount of work many have to do, a raise would be a good incentive. Work on improving logistics. More competitors are moving into the area that will create issues for the small, expensive, and already struggling company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Fun environment. Friendly staff. Laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Friendly staff fun environment to work at

    Cons

    On call shifts and unexpected long shifts

    Recommends
    Neutral Outlook

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