Pier 1 Imports

www.pier1.com
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191 Employee Reviews Back to all Reviews

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  1.  

    Upper management could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Okemos, MI
    Former Employee - Assistant Store Manager in Okemos, MI

    I worked at Pier 1 Imports full-time (more than 8 years)

    Pros

    The people, the wages, truck day, the new products every couple months

    Cons

    The hours, Christmas stuff so early

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Laid back part-time job! Especially if you don't need a lot of work hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tucson, AZ
    Former Employee - Sales Associate in Tucson, AZ

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Great atmosphere in the store. Especially around the holidays.
    Great coworkers and kind management. Makes the job a lot more enjoyable and entertaining!
    For the most part, the people they hire a genuine, kind people. Easy to get along with.

    Cons

    Low pay- minimum wage.
    A lot of on-call shifts, so hours can be unreliable.
    Shifts can be long and boring, hard to keep yourself busy.

    Advice to ManagementAdvice

    Let the merchandise and especially the credit cards sell themselves a little more. Tell people about the offers, but don't harass them with it. Sales Associates role should be more of a customer education/advising role. Gre

  3.  

    A quirky work enviorment that will keep you on your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    -Fun and interesting products to work with
    -The great enviornment
    -The customers
    -Cooperation with Unicef (donating a lot each year)

    Cons

    -Raises are impossible and the annual raise is small
    -Selling the card (when it turns into pressuring)
    -A lot of hard physical labor for little pay
    -You need to know a lot about ecommerce and deliveries

    Advice to ManagementAdvice

    -If you work for your people, your people will work for you. Raises should be able to be earned through hardwork and drive.
    -The stance on tattoos and piercings needs room for growth.
    -Management/Coworker relations should change a bit. I dislike how they discourage friendships between everyone.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Stable Part-Time Work

    • Work/Life Balance
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Plenty of flexibility if you're reliable and a team player. Used my strengths. Staff worked well as a team for the most part. Explicit on expectations and training. If you get into the right store, the job is alot of fun especially when the "holiday" stock comes rolling in. (and inventory day tends to be fun as well)

    Cons

    Sometimes a "rotten apple" will be hired and will throw the "team" off until they are inevitably removed. Sometimes budgeting doesn't allow for as many hours as you may want.

  6.  

    My experience at Pier 1 Imports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Long Beach, NY
    Former Employee - Sales Associate in Long Beach, NY

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    With every customer who signs up for the rewards credit card, the sales associate responsible for that sale is given points, or a score. The competition keeps this job interesting since it can be dull and redundant assisting customers who may not always be so welcoming to the interactive shopping environment. Each sales associate is assigned to a specific station in the store: Greeter, Seating, Kitchen and Dining, Pillows, Candles, Gifts, Lamps, and Register. I was hired as a part time, as all the sales associates are. I had time for school and another job, so I was flexible and not given a strict schedule with set days (this can work for you or against you depending on your preference). There are great benefits for Pier 1 Imports employees and a discount. The crew quickly felt like a family, if I needed someone to cover my shift, I could count on numerous coworkers to be reliable and happy to swap shifts. The sales manager always kind and sensitive when talking with the associates and customers, but appeared and acted stoic if there were stressful situations with dissatisfied customers(A huge plus in retail!). "Holiday Bucks", money to spend at the store gifted during winter holidays, which was an awesome way to reward staff of our hard work. The pay is negotiable and if you are performing well, there is room for advancement and the hard work is translated into awards and raises. A good team to work with. A lot of collaboration and friendship encouraged our team to be happy and strong and have a ton of respect for one another.

    Cons

    They have way too many sales associates on the schedule, and at once there will be around 6 on the floor, so the hours are too short and too few. If you work here, accept the fact that you may only work 12-15 hours a week. Furniture items range in scale and weight, so unfortunately when an item arrived for customers, there were a lot of times I was short of help from the stock who were unstaffed during my shifts(super inconvenient if items were scheduled for customer pick up). In an effort to avoid injury, and many times carrying things heavier than myself, probably struggling more than any of us would like to admit. Obviously that frustrated customers who expected quick and efficient help from us.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    One of the better retail jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cedar Hill, TX
    Former Employee - Sales Associate in Cedar Hill, TX

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Customers are middle aged women shopping for home goods. It's generally a pleasant atmosphere, and you don't deal with a lot of riffraff.

    Cons

    Depending on the location, it can be kind of boring at times. There's not a lot of traffic like other retailers, and you can only straighten candles for so long.

    Recommends
  8.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at Pier 1 Imports part-time (less than a year)

    Pros

    I loved working here! Fair pay, good hours and fun job.

    Cons

    Just retail life. Working Saturdays, late nights, etc.

    Advice to ManagementAdvice

    Lay off trying to sell the credit cards! It's hard to do nowadays and measuring performance based on credit card quotas just isn't realistic.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Scottsdale, AZ
    Current Employee - Sales Leader in Scottsdale, AZ

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    The management and people are great

    Cons

    pushing credit cards and long holiday hours.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  10.  

    Very relaxed, laid back job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kemah, TX
    Current Employee - Sales Associate in Kemah, TX

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Relatively easy job once you get used to things. Decent pay. Nice people. Everyone is like family. Pretty good benefits. Flexible scheduling. They'll work with you if you have school/sports, etc.

    Cons

    Very few hours. Get used to getting sent home early because of payroll. They want you to get customers to open Pier One Credit Cards and require one per shift, but it's really not realistic.

    Advice to ManagementAdvice

    Cut back on minimum amount of people hired for each store and give workers more hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Fun Place, Mediocre Pay & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Clearwater, FL
    Former Employee - Sales Leader in Clearwater, FL

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Loved the creativity and work environment here. There is plenty of opportunity to move up. Within a couple years you can be an assistant manager and within 5 years have your own store starting with no experience and learning in-house. Good discounts!

    Cons

    Until you get your own store, pay is not great. Even assistant managers make less than $30k a year. The benefits are okay, but there are much better insurance options out there. There is a LOT of pressure to get people to open credit cards with the company and employees can be disciplined for not meeting goals.

    Advice to ManagementAdvice

    Create a process for entry-level employees so they can get on a clear path to working their way up through the company.

    Recommends
    Neutral Outlook
    Approves of CEO

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