Pillar Hotels and Resorts

  www.pillarhotels.com
  www.pillarhotels.com
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Pillar Hotels and Resorts Reviews in Morgan Hill, CA

38 Reviews
2.5
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chris Russell
23 Ratings

1 Employee Reviews Back to all reviews

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  1.  

    Employee Turnover adds stress to team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Service Agent  in  Morgan Hill, CA
    Former Employee - Guest Service Agent in Morgan Hill, CA

    I worked at Pillar Hotels and Resorts

    Pros

    Customer Service is king.
    Benefits do eat a significant part of the check but they are on the table
    You will be fairly compensated for your position you hold in comparsion to the industry average.

    Cons

    The team was micromanaged from operation manager as a guest service agent. Information is communciated downward ineffectively from up above.

    Advice to ManagementAdvice

    Lessen the micromanagement and lengthen training weeks from two weeks to four possibly. Also training your replacement is cruel.

    Doesn't Recommend
    Disapproves of CEO

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