- Morgan Hill, CA
- Any Job Title
- Any Status
The other front desk agents were pleasant other than that no pros if you ask me (in 4 reviews)
Hotel discounts, promotions from within for upper management, hourly staff are not promoted (in 3 reviews)
Lots of upper management changes (in 5 reviews)
Sweatshop like work for front desk staff (in 3 reviews)
1 Employee ReviewsSort: Popular Rating Date
- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Pillar Hotels and ResortsDoesn't RecommendDisapproves of CEODoesn't RecommendDisapproves of CEO
Customer Service is king. Benefits do eat a significant part of the check but they are on the table You will be fairly compensated for your position you hold in comparsion to the industry average.
The team was micromanaged from operation manager as a guest service agent. Information is communciated downward ineffectively from up above.
Advice to Management
Lessen the micromanagement and lengthen training weeks from two weeks to four possibly. Also training your replacement is cruel.