Pilot Flying J Reviews

Updated March 22, 2015
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Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
102 Ratings

74 Employee Reviews

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  1. 1 person found this helpful

    the suckiest job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Corbin, KY
    Current Employee - Cashier in Corbin, KY

    I have been working at Pilot Flying J full-time (more than 8 years)

    Pros

    there are no pros in this company

    Cons

    they are really hateful and mean

    Advice to ManagementAdvice

    nothing

    Doesn't Recommend
    Negative Outlook
  2. Broken Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J (more than a year)

    Pros

    Get two days off each week

    Cons

    Broken Promises. Tell everyone in management within a year they will advanced to next level. Know people that have been waiting years but yet hear constantly it's just around the corner.

    Advice to ManagementAdvice

    Be honest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Lies. Cons. Empty promises. Worthless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Frac Fueler in Morgantown, WV
    Current Employee - Frac Fueler in Morgantown, WV

    I have been working at Pilot Flying J full-time (more than a year)

    Pros

    Low labor. Laid back employees " not management "

    Cons

    Merged with a company paying 15 per hr. Kept their employees at 12.50 per hr. Zero communication between field work dispatch and management.. pay out of pocket for all benefits. Absolutely no steady schedule. One week your working 3 days on 3 days off but later that week it changes to 5 days on 2 days off and the who knows it's a guessing game. But mainly the pay raise or lack there of.. if they don't at least meet somewhere in the middle or match what thomas employees are making THERE WILL NOT BE ANYMORE EMPLOYEES. From the pilot side... also your priorities are all out of order instead of worrying about cleaning the pick up trucks "off the clock" maybe you should hire some mechanics that actually work on them..

    Advice to ManagementAdvice

    Get your act together and quit throwing your weight around like some kinda of playground bully.. would you work along side someone who made a substantial amount more than you and you both have the same job title.?... I doubt it ... also the only reason your getting one star in the ratings is because zero is not an option

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful

    General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Des Moines, IA
    Former Employee - General Manager in Des Moines, IA

    I worked at Pilot Flying J

    Pros

    The co-workers. The excessive hours worked, the lack of support from any upper management, a heartless owner....you get the idea.

    Cons

    Unrealistic expectations, far too little payroll, poor ownership.

    Advice to ManagementAdvice

    Don't lie while trying to attract new manages!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful

    It honestly sucks. Don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Mount Sterling, KY
    Current Employee - Shift Supervisor in Mount Sterling, KY

    I have been working at Pilot Flying J full-time (more than a year)

    Pros

    Nothing this is the worst and most degrading job I've ever had

    Cons

    Truck drivers are evil and my employers don't care about me at all

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Worst Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Carneys Point, NJ
    Former Employee - Cashier in Carneys Point, NJ

    I worked at Pilot Flying J part-time (less than a year)

    Pros

    Pays Every Week But That's It!

    Cons

    Everything! People make working environment hard

    Advice to ManagementAdvice

    This place suck

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Bullcrap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fsl I in Hobbs, NM
    Current Employee - Fsl I in Hobbs, NM

    I have been working at Pilot Flying J full-time (less than a year)

    Pros

    Well did like it no I loved it buttttttttt

    Cons

    Trying to keep up with others

    Advice to ManagementAdvice

    You need to learn how to be a manager and do employees right

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. Really stressful and racist Place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Castaic, CA
    Former Employee - Sales Associate/Cashier in Castaic, CA

    I worked at Pilot Flying J

    Pros

    Health Benefits are offered. You get 50% discount at wendy's thats it!!

    Cons

    Very rude staff, back stabbers, racist, inconsiderate of it;s customers.

    Advice to ManagementAdvice

    Stop playing favorites and allow qualified people to grow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Boys Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Production in Austinburg, OH
    Former Employee - Deli Production in Austinburg, OH

    I worked at Pilot Flying J full-time (more than a year)

    Pros

    Most coworkers were pleasant to work with. We trained new managers at our store and that was a nice change of pace

    Cons

    If you were a male and buddied up to the manager you could advance, but if you had your own opinion....forget it

    Advice to ManagementAdvice

    treat everyone the same

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Horrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Shift Leader II in Baltimore, MD
    Current Employee - Deli Shift Leader II in Baltimore, MD

    I have been working at Pilot Flying J full-time (less than a year)

    Pros

    Weekly Pay with direct deposit
    Cell phone discount for Verizon, Att and sprint
    Free Flu shot at Walgreens
    Decent hours

    Cons

    Implement new items and run out of new product to order
    Not one person in company understands food service
    Horrible labor allocation for stores, if it was their choice they would have 1 cashier, I MOD, 1 maintenance person and 1 deli team member to entire travel plaza
    No employee recognition what so ever, had to beg for $10 gift cards to let employees know we care
    Unrealistic goals for store with the staffing available

    Advice to ManagementAdvice

    Fix your labor allocation you cannot run a kitchen on 15% labor and expect them to cover coffee and soup area also
    Start investing in your people and you would not loose good managers or employees
    Start seeking advice from current management teams in stores and associates and actually listen to them

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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