Pilot Flying J

  www.pilotflyingj.com
Work in HR? Unlock Free Profile

Pilot Flying J Reviews

Updated Jun 27, 2014
All Employees Current Employees Only

2.5 201 reviews

40% Approve of the CEO

Pilot Flying J CEO Jimmy Haslam

Jimmy Haslam

(58 ratings)

29% of employees recommend this company to a friend

Review Highlights

Pros
  • Get to talk to people all day, fast paced at times, good first job(in 14 reviews)

  • Opportunity for advancement is good and most co-workers are friendly(in 6 reviews)


Cons
  • Upper management expects a-grade work for f-grade pay(in 13 reviews)

  • long hours, unappreciative upper management, penny pinching to the max(in 8 reviews)

55 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    General Manager

    General Manager (Former Employee) Nashville, TN

    ProsDecent benefits and compensation package

    ConsIncreasing demands while eliminating the tools necessary to achieve goals. There is a lack of knowledge/communication by above store management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Lack of leadership

    Co Manager (Former Employee) North Lima, OH

    ProsIt is nice talking to your regular customers, but thats about the only pro.

    ConsAbove store level management is about as incompetent as they come. Micromanagement is extreme in this company. They do not allow the managers of the store to staff the store properly, forcing everyone there to take on more tasks than there is time for, then they yell at you when everything isnt done. They force you to run out of product to use and sell to keep costs down. They really dont care about their customers or workers at all, just about the money. As a manager you will work at least 60-70 hours a week or more, they do not care about your family.

    Advice to Senior ManagementAsk your store level managers how things are really going. Loosen up the belt and allow them to staff properly, and order their product properly and maybe the customer wont hate you so much. Learn how to promote the correct people to management positions, instead of your favorites.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Hours

    Retail Cashier (Current Employee) Knoxville, TN

    ProsThe people are friendly and amazing, they make you fill so welcome and like a bestfriend would, seriously.

    ConsThe hours, its based on performance, i did a great job forgot to box my cooking one night i went from having 25 to 40 hours to having 12 to 17 you can make a living of that, plus it one mistake!

    Advice to Senior ManagementChange your hiring manager because the person that comes in before me is horrible at working!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Welcome to the Boys Club

    General Manager (Current Employee)

    ProsMost if all weekends off as the GM due to the bulk of your business being during the week. The company really wants you to impact sales and service during those times. Training is ok, could be better and the perks for performance are great. I had an awesome year financially

    ConsWork life balance does not exist for employees in general. The company runs 11.5% labor maxtrix to sales and you will find yourself lacking hours to accomplish certain jobs. This brings morale down. There's not enough HR support for regionals so they do what they want and there's no support between their direction and you reporting abuse. reason why im leaving soon

    Advice to Senior ManagementMy advice is stop having multiple AGMT in the field to support growth and put more effort into lower management. Also put more HR resources to support the regionals and boost employee morale that there is a level of protection for them and they wont be a victim to favoritism.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Eye opening

    Guest Service Leader 3 (Current Employee) Atlanta, GA

    ProsInsurance, good Co workers. That's about all the pros for this place.

    ConsI have been at pilot for 2 years and was promised a promotion that got handed to a male who had only been there for 6 months at the time I just don't get how this is fair. I work my tail off and have from the beginning to prove my worth and it gets handed to a male because he is male not to mention the fact younger and doesn't even do his job correctly and has been in trouble for hitting on cashiers...

    Advice to Senior ManagementJust because we are women, doesn't mean we can't do the job better if not greater than a man... treat your women employees just as equal.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    no work life balance possible here

    Anonymous Employee (Current Employee)

    ProsSalary, bonuses, and profit sharing are good

    Consyou get vacation time but you can't take it because there is no management to cover you.

    Advice to Senior ManagementLow paid shift managers do not care about the business and you can't run a 24 hour business with a general manager and a bunch of shift managers

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great

    General Manager (Former Employee)

    ProsWorking a steady schedule. More time to spend with the family.

    ConsDon't trust the employees. They lie to get what they want. Corporate will not believe you. Only them

    Advice to Senior ManagementDon't always believe what you hear.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very demanding, lots of hours, not much labor

    TCGM (Current Employee)

    ProsPays well, weekends off for General Managers, paid holidays, vacations, good benefits

    ConsVery, Very stressful. Expect miracles with little to no labor, not much fun

    Advice to Senior ManagementIt's simple....just a little more labor would increase employee happiness and also increase the ability to provide our guests with better customer service, a cleaner environment, and happier experiences.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    view changing

    Anonymous Employee (Current Employee)

    Prosgood way to meet people

    Conspromotions never happen they just want you to do the job without giving you the pay. no set scheduled you go day by day

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worked to the bone and over qualified

    Retail Cashier (Former Employee) Orlando, FL

    Prosit's a job and you get paid. but to deal with everything that you have to, and management shows no sign of advancement, you as an employee then don't want to work at the place anymore.

    Consschedule never out in time, changes made to schedule without employees assent, low pay, stand on feet all day, managers not very friendly, have to ask for a raise, never given to acknowledge good work, etc...

    Advice to Senior Managementgive more incentives and acknowledgement of a job well done.

    No, I would not recommend this company to a friend

Worked for Pilot Flying J? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.