Pilot Flying J

  www.pilotflyingj.com
  www.pilotflyingj.com

Pilot Flying J Reviews

Updated December 6, 2014
Updated December 6, 2014
245 Reviews
2.6
245 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
82 Ratings

Review Highlights

Pros
  • Fast paced job, lots of personalities, you'll something new everyday (in 17 reviews)

  • Opportunity for advancement is good and most co-workers are friendly (in 6 reviews)


Cons
  • The management skills of the upper management was lacking in different things (in 17 reviews)

  • long hours, unappreciative upper management, penny pinching to the max (in 9 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good place, benefits lackluster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Pilot Flying J full-time (more than 5 years)

    Pros

    Good place to work for Knoxville. There is lots of growth happening in this company, which does allow does movement into other departments. Great place to learn a trade and move on to bigger role and pay elsewhere. The hours can be anywhere from 40-50 hours per week in the office depending on role and season plus on-call and work from home.

    Cons

    Company admits they pay below average rates for white collar roles as they benchmark themselves against retail and convenience store industry companies. Benefits are lackluster, with deductibles in the 1,500-6,000 range.

    Advice to ManagementAdvice

    Increase the value to employees to continue to stay with you.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    pleasent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Matthews, MO
    Current Employee - Sales Associate/Cashier in Matthews, MO

    I have been working at Pilot Flying J part-time (less than an year)

    Pros

    good hours good people to work with

    Cons

    farther away from home few people that work there

    Advice to ManagementAdvice

    keep it up

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Shift leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in New Albany, MS
    Former Employee - Shift Leader in New Albany, MS

    I worked at Pilot Flying J full-time (more than 3 years)

    Pros

    I loved working at pilot because I enjoyed learning new things and meeting a variety of people

    Cons

    A lot of drama with co workers

    Advice to ManagementAdvice

    Promote your best people not people that won't get the job done or who calls in all the time.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    Pros

    Team work, great morale! Understanding in time of need! Great insurance! Great training and corporate teams! Great customers and driver driven!

    Cons

    Sometimes feel left out or in the dark about major decisions. The management skills of the upper management was lacking in different things.

  6.  

    Very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facility Manager in Elkton, MD
    Former Employee - Facility Manager in Elkton, MD

    I worked at Pilot Flying J full-time (more than an year)

    Pros

    Multi faceted business that does 350,000 per day per unit

    Cons

    Salary caps do not let you advance

    Advice to ManagementAdvice

    Be prepared to do several jobs at once

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fast paced and never boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RGM in Nashville, TN
    Current Employee - RGM in Nashville, TN

    I have been working at Pilot Flying J full-time (less than an year)

    Pros

    Good opportunities for advancement. Company rewards achievement and gas an awesome bonus program

    Cons

    Typical retail challenges but nothing that can't be overcome with a little creativity and hard work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    System Anylast

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    Pros

    perks, training, travel, work-life balance

    Cons

    I didn't have any cons.

  9.  

    Great Place...You get out what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Specialist in Lake Station, IN
    Current Employee - Retail Sales Specialist in Lake Station, IN

    I have been working at Pilot Flying J full-time (more than an year)

    Pros

    -Promote from within
    -Give good raises
    -Bonuses are great
    -Care about employees
    -Great team to work with

    Cons

    -Very fast paced
    -High demanding
    -Only get a half hour not paid lunch
    -Open 24/7/365

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Production
    Former Employee - Deli Production

    I worked at Pilot Flying J part-time

    Pros

    fun place to work, enjoyed my job duties, fun to meet interesting people!

    Cons

    not consistent with hours, expectations of employees a bit high

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Ok for insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J full-time

    Pros

    I work there for the Insurance. day goes by fast. lots of inter person interaction. never a dull moment.

    Cons

    poor leadership. difficult customers at times makes things frustrating. the language barrier is sometimes the most frustrating issue to have with foreign customers

    Advice to ManagementAdvice

    Get some serious managers involved

    No opinion of CEO

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