Pinkberry Reviews

Updated June 21, 2014
Updated June 21, 2014
67 Reviews
3.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Graves
8 Ratings

Review Highlights

Pros
  • I really enjoyed Pinkberry, as the work environment is generally quite peaceful (in 6 reviews)

  • A lot of training created good customer service, friendly customers in my location, manager was very understanding (in 5 reviews)


Cons
  • There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working (in 3 reviews)

  • Constant worry about labor costs causes employees to get sent home early, and then managers complain about how you have bad availability (in 3 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I've worked at Pinkberry for 3 years now and I worked my way up to a shift leading position. (11/hr)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead  in  Wellesley, MA
    Current Employee - Shift Lead in Wellesley, MA

    I have been working at Pinkberry full-time for more than 3 years

    Pros

    Easier to move up in company
    Occasionally they will let you have more than a small
    Gay friendly atmosphere
    They really are an awful company to work for

    Cons

    They don't care about their workers
    They are greedy,lazy
    They will pretty much give anyone a job
    Because of this they don't care if they have to fire 10 people in a week. I've been told I had to go into work while very sick.

    Advice to ManagementAdvice

    At this point just shut down this company it's truly awful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Continuous abuse from staff and customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  San Jose, CA
    Current Employee - Team Member in San Jose, CA

    I have been working at Pinkberry full-time for less than a year

    Pros

    Free yogurt-if you like it.
    Santana Row location allows for lots of tips.

    Cons

    Rude customers
    Abusive staff
    Cleaning is kind of difficult
    Caters too hard to the customer
    Expensive product

    Advice to ManagementAdvice

    Try actually caring for your current employees and then you won't have so much turn over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I wouldn't refer this job to my worst enemy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Pinkberry full-time for more than 3 years

    Pros

    The product is unparrallel, the best frozen yogurt undisputed. Great flavor profiles...they appreciate all customer feedback. Service model believes in customers first connection.

    Cons

    Was forced to do catering using my own car! I still have dents and scratches from the cam chillers. Poor leadership from senior leadership. They seemed to display an us verse them mentality, they were condescending. Lacked critictal leadership to carry out the vision of the company. There was no structure when it came to day to day operations. Had archaic resources to get managerial things done. The company seemed to have a revolving door when it came to the longetivity of its employees. I am actually shocked that there are law suits pending for meal break violations and working off the clock and safety and security for being alone in the store at any given time. There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working.

    Advice to ManagementAdvice

    The company should do hire all new senior managment and support staff or else the company will continue to spiral. People on the inside know that this is true.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No Work Life Balance - Founders are crazy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing  in  Los Angeles, CA
    Current Employee - Marketing in Los Angeles, CA

    I have been working at Pinkberry

    Pros

    great product and a unique concept

    Cons

    no work life balance
    mistrust by senior management
    shifting priorities

    Advice to ManagementAdvice

    bring in real leadership, not jamba juice throw-aways

    Doesn't Recommend
  6.  

    overall neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinkberry

    Pros

    Free yogurt. friendly coworkers. easy tasks to do and not much thinking is required

    Cons

    long shift hours. not flexible schedule. customers can crowd easily

    Advice to ManagementAdvice

    give employees more break times and more leeway

    Doesn't Recommend
    No opinion of CEO

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