Pinkberry

  www.pinkberry.com
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Pinkberry Reviews

Updated Jun 21, 2014
All Employees Current Employees Only

3.5 67 reviews

75% Approve of the CEO

(no image)

Ron Graves

(8 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • I really enjoyed Pinkberry, as the work environment is generally quite peaceful(in 6 reviews)

  • A lot of training created good customer service, friendly customers in my location, manager was very understanding(in 5 reviews)


Cons
  • There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working(in 3 reviews)

  • Constant worry about labor costs causes employees to get sent home early, and then managers complain about how you have bad availability(in 3 reviews)

5 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I've worked at Pinkberry for 3 years now and I worked my way up to a shift leading position. (11/hr)

    Shift Lead (Current Employee) Wellesley, MA

    ProsEasier to move up in company
    Occasionally they will let you have more than a small
    Gay friendly atmosphere
    They really are an awful company to work for

    ConsThey don't care about their workers
    They are greedy,lazy
    They will pretty much give anyone a job
    Because of this they don't care if they have to fire 10 people in a week. I've been told I had to go into work while very sick.

    Advice to Senior ManagementAt this point just shut down this company it's truly awful.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Continuous abuse from staff and customers.

    Team Member (Current Employee) San Jose, CA

    ProsFree yogurt-if you like it.
    Santana Row location allows for lots of tips.

    ConsRude customers
    Abusive staff
    Cleaning is kind of difficult
    Caters too hard to the customer
    Expensive product

    Advice to Senior ManagementTry actually caring for your current employees and then you won't have so much turn over.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    I wouldn't refer this job to my worst enemy

    Anonymous Employee (Current Employee) Los Angeles, CA

    ProsThe product is unparrallel, the best frozen yogurt undisputed. Great flavor profiles...they appreciate all customer feedback. Service model believes in customers first connection.

    ConsWas forced to do catering using my own car! I still have dents and scratches from the cam chillers. Poor leadership from senior leadership. They seemed to display an us verse them mentality, they were condescending. Lacked critictal leadership to carry out the vision of the company. There was no structure when it came to day to day operations. Had archaic resources to get managerial things done. The company seemed to have a revolving door when it came to the longetivity of its employees. I am actually shocked that there are law suits pending for meal break violations and working off the clock and safety and security for being alone in the store at any given time. There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working.

    Advice to Senior ManagementThe company should do hire all new senior managment and support staff or else the company will continue to spiral. People on the inside know that this is true.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No Work Life Balance - Founders are crazy!

    Marketing (Current Employee) Los Angeles, CA

    Prosgreat product and a unique concept

    Consno work life balance
    mistrust by senior management
    shifting priorities

    Advice to Senior Managementbring in real leadership, not jamba juice throw-aways

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    overall neutral

    Anonymous Employee (Current Employee)

    ProsFree yogurt. friendly coworkers. easy tasks to do and not much thinking is required

    Conslong shift hours. not flexible schedule. customers can crowd easily

    Advice to Senior Managementgive employees more break times and more leeway

    No, I would not recommend this company to a friend

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