Pinkberry

  www.pinkberry.com
  www.pinkberry.com

Pinkberry Reviews

Updated November 20, 2014
Updated November 20, 2014
75 Reviews
3.2
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Graves
13 Ratings

Review Highlights

Pros
  • I really enjoyed Pinkberry, as the work environment is generally quite peaceful (in 6 reviews)

  • A lot of training created good customer service, friendly customers in my location, manager was very understanding (in 5 reviews)


Cons
  • There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working (in 3 reviews)

  • Constant worry about labor costs causes employees to get sent home early, and then managers complain about how you have bad availability (in 3 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Orange, CA
    Current Employee - General Manager in Orange, CA

    I have been working at Pinkberry full-time (more than 5 years)

    Pros

    Make your own schedule at anytime

    Cons

    No career opportunities are limited

    Advice to ManagementAdvice

    Be friendly with neighbor businesses and your staff don't let it get to your head and always have options to leave uspecially if you work for a franchise

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good work environment for students and part time workers. Managers and co-workers will determine your experiences

    Former Employee - Team Member in Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Pinkberry part-time (more than an year)

    Pros

    If you enjoy talking with strangers this is a good place. Many customers come in a good mood so it's easy to talk to them.

    Cons

    fellow co-workers and managers can sometimes make or break the day. Sometimes I felt they wanted workers to follow a corporate standard too much when working with customers. It takes away from a workers own style.

    Advice to ManagementAdvice

    I'm sure team members would enjoy seeing managers work with customers every once in a while. Do also check on the shift leads from time to time to make sure they're doing their on share of work. Some Shift leads were a bit lazy.

  3.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead in New York, NY
    Current Employee - Shift Lead in New York, NY

    I have been working at Pinkberry part-time (less than an year)

    Pros

    It is a fun place to work. It is not too hard to do

    Cons

    The hours suck. The benefits are minimal

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Team member at Pinkberry for two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Glendale, CO
    Former Employee - Team Member in Glendale, CO

    I worked at Pinkberry part-time (more than an year)

    Pros

    The atmosphere was laid back for the most part, flexible hours, it was a good college job

    Cons

    Political in the way they promote shift leads... I worked my butt off for those people for two years but because the franchise owner didn't like me because one time I wasn't smiling when he walked through the door I never had a chance of being promoted. Not only that, but I only got an 80 cent raise the whole time I was there (I left for a month when it was slow in December so I could focus on finals and because there were no hours available, and they reset me when I came back so I had to wait another full 6 months before my performance review.)

    Advice to ManagementAdvice

    Pay attention to your workers and promote the ones who work the hardest and care about and communicate the product to customers. That is our job. There was no one who was a more enthusiastic product ambassador than I was and my experience with the company has only tarnished my opinion of it.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Good as a first part time job in high school or college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Pinkberry part-time (more than 3 years)

    Pros

    A lot of training created good customer service, friendly customers in my location, manager was very understanding. For a part time summer job or high school job, compensation was a little more than similar places.

    Cons

    Can be excessively strict (from what I remember working there in high school), secret shoppers - if you missed one thing on their "checklist" it was pretty much over. At least at my location.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Job enjoyment Depends on shift leads. Good job for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Pinkberry full-time (less than an year)

    Pros

    Getting a shift meal is lovely when it's hot. Coworkers are usually friendly. It's nice to interact with customers and get tips.

    Cons

    Kind of boring when there are no customers. Pay is poor. Quality of job depends a lot on who is running the shift. Why do I have to type a twenty word minimum.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Family Establishment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry full-time

    Pros

    Free yogurt. Pays well. Upbeat environment and friendly management team

    Cons

    Poor work life balance. Too many staff member and not enough business.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Average Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Dallas, TX
    Former Employee - Team Member in Dallas, TX

    I worked at Pinkberry part-time (more than an year)

    Pros

    Easy hours for students who need the extra money

    Cons

    Lot's of work and have high tolerance for customers

    Advice to ManagementAdvice

    More training

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    it was just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinkberry full-time

    Pros

    free yogurt, lots of tips

    Cons

    VERY VERY BUSY, immature coworkers, treated like replaceable

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    pinkberry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Santa Monica, CA
    Former Employee - General Manager in Santa Monica, CA

    I worked at Pinkberry full-time (more than 8 years)

    Pros

    job advancement up to GM level

    Cons

    Lack of communication and organization

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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